Restaurant Kits Reviews 375

TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Wrong kit sent (GOT meat edition) got the Veggie one instead, emailed customer services 3 times over the past 3 days and no response. The meal that we got only has one main with it regardless as to if... See more

Rated 4 out of 5 stars

Pit Cue was one of our favourite restaurants and so pleased they are available on restaurant kits!! The sliders were amazing- so so delicious!!!! My one wish is that restaurantkits also did some gene... See more

Company replied

Rated 4 out of 5 stars

Ordered two meals from Restaurant kits - one (Dab Dab Wings) was delightful, tasty, fresh and really easy to make. The portion size was perfect, and everything just tasted wonderfully. The other kit... See more

Company replied

Rated 2 out of 5 stars

We paid full price for our first meal kit the Baozilnn Dumpling and Boao Kit. All 4 of the dumplings were cracked and broken on arrival which was not ideal. Wasn't anything amazing, had better from s... See more

Company replied

Company details

  1. Restaurants & Bars

Written by the company

The restaurant recipe box: iconic dishes re-created by you at home


Contact info

2.7

Poor

TrustScore 2.5 out of 5

375 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Awesome service

Awesome service! Been wanting to have Filipino food but as most of them are in London, this service has made it easier for me to order and get it delivered here in Manchester.

20 June 2021
Unprompted review
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Reply from Restaurant Kits

Delighted you enjoyed our Sarap kit in Manchester, Sherwin. Thank you for leaving us a review!

Team RK

Rated 5 out of 5 stars

Restaurant quality food at home

Food was absolutely delicious and everything was clearly labelled with great instructions. Will be trying again!

20 June 2021
Unprompted review
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Reply from Restaurant Kits

Thanks so much Thomas. So glad to hear it.

Team RK

Rated 5 out of 5 stars

Bought a Mac and Wild Venimoo kit for…

Bought a Mac and Wild Venimoo kit for as a birthday gift for my brother, he absolutely loved and the whole process was so easy! Will definitely use again

17 June 2021
Unprompted review
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Reply from Restaurant Kits

This is so lovely to hear, thank you Rose!

Team RK

Rated 5 out of 5 stars

AMAZING

Quick delivery, quality products. The meat was insanely good. This was a lovely treat after working long hours as a nhs worker over covid, the bbq fire pit was amazing and perfect for our weekend away. Would defo recommend especially if you live to cook with quality products and recreate resturant foods. I have recommended to all my pals.

16 June 2021
Unprompted review
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Reply from Restaurant Kits

Thank you so much Jo. Really happy to read of your enjoyment, and thank you for what you do too!

Team RK

Rated 2 out of 5 stars

Disappointing

We had the Corazon tacos kit and it was disappointing. I followed the instructions closely, despite my better judgement, and I think that resulted in a number of issues. By far the most disappointing were the tacos themselves. They were dry, cold and brittle - I wish I'd tried warming them longer than the 10 seconds suggested in the instructions. I had everything laid out ready to dish up, but even then, then final product was at best warm - there's so much cold/fresh ingredient that the beef quickly goes cold, especially on top of the 10 second tacos. I feel like you'd really need a proper restaurant heat lamp to have any chance of serving a hot dish. The drunken beans had a nice flavour but the beans themselves were quite firm and it was dry overall, even after I added extra water. Also, something in it was relatively spicy - not sure which component was to blame but it was too much for my partner. I don't blame restaurant kits for this, their part (e.g. delivery) was fine, but I won't be trying another kit, it's too much money to risk a disappointing experience.

15 June 2021
Unprompted review
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Reply from Restaurant Kits

Hi Martin,

Thank you so much for taking the time to leave your feedback, albeit so saddened to read of your disappointment. This is most definitely not what we want to hear from our customers and we would welcome the opportunity to make it up to you.

Please would you email help@restaurantkits.com with your receipt number and a member of the team will get back to you and rectify this upsetting experience immediately.

We look forward to hearing from you soon.

Kind regards,

Team RK

Rated 5 out of 5 stars

The kit was from a chef/restaurateur…

The kit was from a chef/restaurateur that my wife had seen articles about and it didn't disappoint.
Ordering was easy; delivery was signalled and arrived as planned.

15 June 2021
Unprompted review
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Reply from Restaurant Kits

Great to hear this Ian, thank you for taking the time to leave us a review!

Team RK

Rated 5 out of 5 stars

Really good service

Really good service, and it's really fun working with the kits and the food tastes amazing!

13 June 2021
Unprompted review
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Reply from Restaurant Kits

Glad to hear it Mr. Filipe. Thank you!

Team RK

Rated 5 out of 5 stars

Great customer service

The food was great and delivery was quick and simple. We had an issue with a pot leaking and let them know. They immediately refunded a percentage of the price and apologised. I was really impressed and felt that we got really good customer service, which can be hard to find! I will be ordering again.

12 June 2021
Unprompted review
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Reply from Restaurant Kits

Thank you so much Laura. So pleased to read you are impressed with our customer service. Look forward to you ordering with us again soon :)

Team RK

Rated 5 out of 5 stars

Love Restaurant Kits

Love Restaurant Kits - have ordered twice from them now and will definitely be ordering again. They have a great selection of kits and the delivery is always prompt.

4 June 2021
Unprompted review
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Reply from Restaurant Kits

Thanks Gerogia! Glad to hear you'll be ordering again.

Team RK

Rated 5 out of 5 stars

great support

great support from the help people! really looking forward to the kit

4 June 2021
Unprompted review
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Reply from Restaurant Kits

Hi Josh, that is great to hear! Thank you very much for leaving us a review and we hope you enjoyed the kit.

Team RK

Rated 3 out of 5 stars

Lovely selection of sauces and bits

Lovely selection of sauces and bits - the bread was delicious. But the chicken, corn and potatoes tasted bland - I resisted tinkering but wished I had, as the seasoning was poor. Fun and easy to cook though - just season away!

4 June 2021
Unprompted review
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Reply from Restaurant Kits

Hi Claire,

Thank you for leaving us a review. I'm so sorry to read of your disappointment however. We would love to look into this for you and see what we can do to improve. Would you email help@restaurantkits.com with more details so we can look into your order for you.

Hope to hear from you soon!

Team RK

Rated 5 out of 5 stars

Bok Shop deep fried chicken joy

We enjoyed cooking and eating a restokit box from the Bok Shop. We were slightly apprehensive about deep frying for the first time, but it was well worth it - amazing food & also a great experience to share with friends.

3 June 2021
Unprompted review
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Reply from Restaurant Kits

Hi Ruth, great to read you enjoyed your Restaurant Kit experience. Thank you for taking the time to leave us a review!

Team RK

Rated 5 out of 5 stars

Our meal kit from flesh and buns meal…

Our meal kit from flesh and buns meal buns was amazing! It was really easy to follow the instructions and fun to do. We listened to the playlist on Spotify as we made it and it was a really enjoyable experience! The food quality and quantity was brilliant.

3 June 2021
Unprompted review
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Reply from Restaurant Kits

Thank you Mariella, so great to read and love that you enjoyed the playlist too!

Team RK

Rated 5 out of 5 stars

Restaurant worthy results!

Fantastic! A genuine ‘restaurant worthy’ result, with the joy of (minimal) cooking to make you feel like you’d rustled it up yourself. Very high quality ingredients.

2 June 2021
Unprompted review
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Reply from Restaurant Kits

Thanks so much Rupert! Glad to hear you enjoyed :)

Team RK

Rated 5 out of 5 stars

Pulled Pork Sliders from Pitt & Cue

Pulled Pork Sliders from Pitt & Cue - absolutely delicious. More than enough meat to fill the buns. Absolutely loved them.

1 June 2021
Unprompted review
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Reply from Restaurant Kits

Thanks so much Nick! So glad to hear it!!

Team RK

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