Restaurant Supply Group Reviews 

201
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

When purchasing a fridge, we had a couple of specific requests. Trey from customer service was able to answer our questions quickly, accurately, and thoroughly, and was patient and helpful even as we... See more

Rated 2 out of 5 stars

Ordered a replacement part based on a picture. Got a different part, made of different material. Sent an email with a question, and never got a response. Zero customer service. Terrible experience... See more

Company replied

Rated 5 out of 5 stars

I ordered from Restaurant Supply, and realized shortly after that it was the wrong thing! Now they are super fast and promised shipment if the order was made before 5pm...I made the order at 4:15pm...... See more

Rated 5 out of 5 stars

I had been looking for the Rose's grenadine in 1 liter bottles for quite some time. I was extremely impressed on how easy it was to order, shipping rates were awesome (orders over $100 shipping is FRE... See more

Company details

  1. Food products supplier
  2. Online Food Ordering Service

Information provided by various external sources

America's choice for bar and restaurant supplies. Home of the always free shipping on orders over $100


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

201 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(201)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service!

They are very professional and helpful. I use them at least twice a month for my business. I would definitely recommend to all.

28 August 2018
Unprompted review
Rated 2 out of 5 stars

The package arrived in a reasonable…

The package arrived in a reasonable amount of time, however 1 bottle out of 12 was broken. Its contents left a sticky coating on many of the other bottles. Not sure if I will buy this again via E-Mail.

17 August 2018
Unprompted review
Rated 5 out of 5 stars

Perfect!

Perfect!! Super fast shipping and I will definitely shop from Restaurant Supply Group again!! Thank you!!!

9 August 2018
Unprompted review
Rated 5 out of 5 stars

Great price, quick shipping

Items shipped quickly and professional packaging...no broken bottles!
We cannot find this item locally and the price is unbeatable.

16 July 2018
Unprompted review
Rated 3 out of 5 stars

Disappointed

Disappointed. We have ordered supplies several times from RSG and been very happy with the speed of receiving the shipment. However, this time it was not as easy. I had called and emailed customer service multiple times starting 6/25 and was only able to leave a message, no live person to talk to. No return calls or emails from RSG. I finally just ordered on Friday 6/29 by 1pm with hopes that my order would be processed so it could be received by 7/3. I just now received confirmation that the order was shipped 5:51 pm last night (7/2) so we won't have the order in time for our show on 7/4.

3 July 2018
Unprompted review
Rated 5 out of 5 stars

A Quality Transaction

Quick delivery, well packed and fairly priced...wish all on line transactions went as smoothly....

26 June 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look