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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products and the wide selection of clothing and footwear available. Many people highlight the fast delivery service, often receiving their orders sooner than expected. The staff, both in-store and online, are consistently described as helpful, friendly, and knowledgeable, making the overall service experience highly positive. However, some customers were not happy with issues related to incorrect orders or items not matching what was expected. A few reviewers also mentioned slow dispatch times and a lack of communication regarding their parcels. Additionally, some people observed unprofessional behavior from staff members and felt that customer service was occasionally lacking.

What people talk about most

Product

Users describe positive interactions with product. Customers frequently praise the great quality of clothing... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the speed of delivery, with many... See more

Order

Consumers generally express satisfaction with the ordering process, highlighting ease of ordering and fast... See more

Staff

Reviewers highlight positive aspects of staff. Many customers praise the helpfulness and friendliness of the... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and brilliant... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered some items from restock3d for my son for his first lads holiday abroad. I used there website and it was really easy to navigate to find exactly what I needed. The prices were reall... See more

Rated 5 out of 5 stars

I purchased several Nike dri fit tops for my two sons. They were happy with them. I did have to contact customer services as unfortunately one was missing and one had a slight stained mark, however, t... See more

Company replied

Rated 5 out of 5 stars

Cannot recommend this company enough. Quick delivery great quality products. My Grandsons absolutely love this shop especially the Dash brand and they are excited for the Dash trousers getting release... See more

Company replied

Rated 5 out of 5 stars

I have bought online and in store and found the staff really helpful, knowledgable and friendly! The variety of brands and shoes is excellent and I like that it’s not all mainstream stuff…you can g... See more

Company replied

Rated 1 out of 5 stars

Price was good ordering was good that’s where it ends Item did not arrive, despite chasing they finally offered me a refund which they advised had been processed. 15 working days later still no... See more

Company replied

Rated 5 out of 5 stars

Been after the Nike Air Max 95 OG Neon for a while but prices have been sky high. Come across Restock3d on social media and they had my size in at a reasonable price. Even better you get 5% off fi... See more

Rated 1 out of 5 stars

Ordered some shirts from these people, tried them on when they arrived, were too large and returned them exactly as received. Return was refused, item sent back to me again! Excuse used that labels we... See more

Company replied

Rated 5 out of 5 stars

We made an order for my son of shorts,T-shirt and jacket. This arrived within one day and unfortunately was too small. The returns system was easy to follow and exchange was sent out within a two... See more

Company replied

Rated 5 out of 5 stars

First time ordering from this company and would do again. Had an issue with the delivery of my parcel, DPD at fault, and the customer service from RESTOCK3D was brilliant. Responded to both my email a... See more

Company replied

Rated 5 out of 5 stars

Received my first order from these guys and would 100% recommend them to everyone, fast delivery. Had a slight error on my order but within the hour it was rectified quickly and the missing item sent... See more

Company replied

Rated 5 out of 5 stars

Great experience. Ordered nike miller t shirt arrived within 2 days which was earlier than I expected. Item was great no issues at all. It was my first order, will 100% ordering again cheers.

Company replied

Rated 5 out of 5 stars

Have shopped here on numerous occasions for my grandson whom is delighted with everything from here. Have also shopped online the staff are always helpful and give great customer service. It’s a delig... See more

Company replied

Rated 2 out of 5 stars

Despite placing an order in excess of £435 which obviously included Nike AirMax 95 Mandarins. I was initially advised that the order would be split so that items would be delivered quickly. However i... See more

Company replied

Rated 1 out of 5 stars

STAY AWAY FROM THESE. Sent me half of my order then said oh can i have your order number we will look into it ASAP. Then they go phone silent and avoid you ive tried emailing, calling, texting, ins... See more

Company replied

Rated 5 out of 5 stars

Ordered a few times from Restock3d each time it was dispatched the same day and delivered the next! Great selection of clothing and footwear, always good to support a local business.

Company replied

Rated 5 out of 5 stars

Great Service at Re-stocked son was buying some t-shirts store assistant was fantastic getting different sizes for him to try and offering recommendations. Son left very happy with his purchases. Will... See more

Company replied

Rated 5 out of 5 stars

Excellent service as always from restock3d . Fast delivery great product selection even managed to bag a £5 pair of Dash shorts so happy days .

Company replied

Rated 5 out of 5 stars

Excellent from start to finish. Ordered on Tuesday arrived Wednesday. Got two short and tee sets brilliant. Well recommend using Restock3d.

Rated 5 out of 5 stars

I have ordered multiple times and they are a great company to deal with always deal with any issues you have straight away and very professional at all times I will continue to use them

Company replied

Rated 5 out of 5 stars

Ordered wrong size , returned no prob right size delivered within a week. Was going on holiday and was worried items wouldn’t come in time . My Grandson was very happy they did .

Company replied

Rated 5 out of 5 stars

Brought a set on Sunday night, arrived Tuesday morning! The set looks amazing will definitely be coming back for more purchases!

Rated 5 out of 5 stars

Visited the new store in St Enoch and the shop was looking good. Finlay helped my son with getting sizes and he was really helpful and friendly. Clothing is good quality aswell.

Company replied

Rated 5 out of 5 stars

Excellent sales staff and lots of choice. Wouldn't shop anywhere else Finlay who owns Restock3d is a genuine guy

Company replied

Rated 5 out of 5 stars

Fast delivery great customer service and returns policy is simple and easy. I have ordered a few times now for my son and he loves these sets! I will be returning for more

Company replied

Rated 5 out of 5 stars

Boys in store where very helpful and had sizes in the stock room for my boy 😀 I had one happy boy with his purchase and we will be back for more

Company replied

Rated 5 out of 5 stars

Finlay is some guy always welcomes me into the shop and always helps out with sizes all the staff are nice 💚

Company replied

Rated 5 out of 5 stars

Staff are super helpful and go out there way to make sure you get what you are looking for ! X my go to shop for buying my sons trainers and clothes !

Company replied

Rated 5 out of 5 stars

Easy to order and find what I was looking then arrived exactly when you said my delivery would thanks again for such an easy transaction it was a pleasure to do business with you.

Company replied

Rated 5 out of 5 stars

Ordered a Nike miller set for my son. It was delivered within a few days however the shorts seemed a little small. I returned the shorts and larger ones were delivered in 48hrs. Can’t fault the servic... See more

Company replied

Rated 5 out of 5 stars

Brilliant got a free track suit and it was absolutely quality best place to buy everyone go here

Rated 5 out of 5 stars

Made a order on Tuesday and delivery came in less than 24hrs really impressed ! highly recommended

Company replied

Rated 5 out of 5 stars

I've made a few orders with them and within 2 days I have my delivery the quality and price of the products are amazing I will continue to order with them

Company replied

Rated 5 out of 5 stars

Can’t fault the service . I ordered I Nike T-shirt which was slightly too small . I returned for an exchange and within 48 hours had the replacement. Defo shop here again.

Company replied

Rated 5 out of 5 stars

Really good quality clothing at decent prices. Good range of items. Easy to order and fast delivery

Company replied

Rated 5 out of 5 stars

Excellent service. Quick delivery and really reasonably priced. Very happy and will definitely be using again.

Company replied

Rated 5 out of 5 stars

Always fast delivery and good communication. Son loves every set we have bought.

Company replied

Rated 5 out of 5 stars

My son loves his dri fit sets and wears them all the time, really helpful and quick delivery

Company replied

Rated 5 out of 5 stars

Great service, always quick delivery and very friendly, easy process for an exchange!

Company replied

Rated 1 out of 5 stars

Didnt send me right sizes i ordered so i sent the clothes back and re ordered then the 2nd time they didnt send me matching sets

Company replied

Rated 5 out of 5 stars

Great shop orderd my items on Sunday arrived on Tuesday supernatural service well happy will be ordering again spot on service

Company replied

Rated 1 out of 5 stars

Charged extra for 24hr delivery, it didn't arrive—and an appalling lack of info on where the parcel is. Never using again.

Company replied

Rated 5 out of 5 stars

My son and I queued for the new shop opening. Finlay came out and thanked everyone. What a lovely young man. Really friendly and had time for everyone. Spoke to everyone. All the staff were really fri... See more

Company replied

Rated 1 out of 5 stars

I oreded 2 tops and both are wrong. So they contacted me and said that they didn't have one of the tops in my size even though I had already paid for it. Then when the delivery arrived they had sent a... See more

Rated 5 out of 5 stars

Easy to use site. Good choice of items. Fast delivery. I will definitely use this company again.

Company replied

Rated 5 out of 5 stars

Brilliant service from start to finish had a item missing I emailed them and within 20 mins it’s was all resolved very fast and I ended up with them giving me a discount me personally wouldn’t bother... See more

Company replied

Rated 2 out of 5 stars

I have been in this shop many times and have had mixed experiences, but I continue to go as it’s where my son likes his clothes from. Around three weeks ago, staff members were more focused on t... See more

Company replied

Rated 5 out of 5 stars

Great choice of clothing Clear and easy website Very speedy delivery Fantastic communication Will definitely be ordering again

Company replied

Rated 2 out of 5 stars

Have been waiting near a working week on items being dispatched, very slow unprofessional, must be small business, will update when i recieve, if i recieve, even after they said it will be dispatched... See more

Rated 1 out of 5 stars

My partner purchased some shorts and t shirts. Items didn’t fit so were returned intact with labels still on. No refund for return of items. Avoid.

Company replied


Company details

  1. Sportswear Shop
  2. Activewear shop
  3. Clothing Shop
  4. Shoe shop
  5. Streetwear store

Written by the company

RESTOCK3D is a Glasgow-based activewear and footwear retailer, for both Men and Juniors! We stock big name brands like Nike and Under Armour, alongside up-and-coming brands such as GRIID, Flux, and Certified. We are known for our rare and hard-to-find trainers and specialise in Air Max 95s and Air Max Plus TNs. Visit our store and see why we're the UK's fastest growing activewear retailer.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Super quick delivery and very helpful…

Super quick delivery and very helpful customer service,a pleasure to deal with this company.

7 December 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Sarah,

Thanks so much for your kind words! We're glad you had a great experience and hope to see you again soon.

-RESTOCK3D

Rated 5 out of 5 stars

Have shopped here on numerous occasions…

Have shopped here on numerous occasions for my grandson whom is delighted with everything from here. Have also shopped online the staff are always helpful and give great customer service. It’s a delight to see a young independent retailer doing great hope it continues.

1 December 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Maud,

Thank you so much for your kind words and support, we really appreciate it. We’re so glad to hear your grandson is happy with everything!

We look forward to seeing you again soon.

-RESTOCK3D

Rated 1 out of 5 stars

Non existent gift cards

Totally disappointed in my experience with your company. I purchased gift cards only to get a text message from them with 2 codes despite there being no point until the text that told you it wouldn't be physical cards ,then can't get refund from you except for the £5.95 you had the cheek to charge for delivery 😡

11 November 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Maureen,

Thanks for taking the time to leave a review. I'm sorry to hear that you had a disappointing experience with our gift cards.

We would be happy to refund the gift cards for you if these have not yet been used? Please email our help team on help@restock3d.co.uk and a member of the team will get this sorted for you.

We hope that we can work together to find a resolution, and we truly appreciate your feedback as this will help us to improve for future customers.

-RESTOCK3D

Rated 5 out of 5 stars

Really good quality clothing at decent…

Really good quality clothing at decent prices.
Good range of items. Easy to order and fast delivery

1 November 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Donna,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll always be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Made a order on Tuesday and delivery…

Made a order on Tuesday and delivery came in less than 24hrs really impressed ! highly recommended

29 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi, thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. We hope to see you again soon!

- RESTOCK3D

Rated 5 out of 5 stars

New Shop

My son and I queued for the new shop opening. Finlay came out and thanked everyone. What a lovely young man. Really friendly and had time for everyone. Spoke to everyone. All the staff were really friendly and helpful. They know their products.

11 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Lesley,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll always be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

I Saw the advertisement on TikTok I…

I Saw the advertisement on TikTok I been to the store and saw everything I got two sports kits quality 10/10 the prices are unbelievable thank you for that

16 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Algasim,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll always be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Visited the new store in St Enoch and…

Visited the new store in St Enoch and the shop was looking good. Finlay helped my son with getting sizes and he was really helpful and friendly. Clothing is good quality aswell.

13 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience in-stoe, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll always be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 1 out of 5 stars

I ordered 2 items from them

I ordered 2 items from them, top and bottoms the top I needed in a small size returned it the next day, they don't provide lables for returns had to pay for it, once they recived it was told sorry can't exchange for a smaller size with out a tag which clearly wasn't send I sent it back the same way it arrived, got in touch with Customer service and not helpfull at all I sent the item back recorded delivery too the fallowing day, still was told tough luck won't be buying from these lot again will tell my friends too

14 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Amar,

Thank you for taking the time to leave a review.

We're sorry that your experience didn't meet your expectations. Although this is not the service we aim to provide, we truly appreciate your feedback as this will help us to improve for future customers.

We hope that we can work together to find a resolution, as we’d love to see you again in future!

-RESTOCK3D

Rated 5 out of 5 stars

Finlay is some guy always welcomes me…

Finlay is some guy always welcomes me into the shop and always helps out with sizes all the staff are nice 💚

11 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Conner,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in future, please reach out and we'll be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Out standing service felt very…

Out standing service felt very welcoming 100% be back in next time in Glasgow

11 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Liam,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in future, please reach out and we'll be here to help. Looking forward to seeing you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Received my first order from these guys…

Received my first order from these guys and would 100% recommend them to everyone, fast delivery. Had a slight error on my order but within the hour it was rectified quickly and the missing item sent out the next day! Definitely be using them from now on.

7 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Jack,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in future, please reach out and we'll be here to help. Looking forward to seeing you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Quality

Superb couldn’t fault them 👍🏻

22 September 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Colin,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Great fast service

Great fast service, arrived on time it was suggested and great quality very happy

3 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Darrell,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Fantastic shop

Great quality tracksuit.

Will be buying from the shop again.

Many thanks .

2 October 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Yvonne,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. Looking forward to seeing you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Great Service at Re-stocked

Great Service at Re-stocked son was buying some t-shirts store assistant was fantastic getting different sizes for him to try and offering recommendations. Son left very happy with his purchases. Will definitely be back

26 September 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Peter,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. Looking forward to seeing you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Great experience

Great experience. Ordered nike miller t shirt arrived within 2 days which was earlier than I expected. Item was great no issues at all. It was my first order, will 100% ordering again cheers.

25 September 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi James,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. Looking forward to seeing you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Amazing

Son was absolutely over the moon with his dash jackets fit well

24 September 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi John,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 5 out of 5 stars

Son absolutely loves his new sets

Son absolutely loves his new sets, super fast delivery too. Thank you

19 September 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi Sinead,

Thank you so much for your 5 star review!

We're so glad to hear you had such a great experience, and your feedback means a lot to us.

If you ever need anything in the future, please reach out and we'll be here to help. We hope to see you again soon!

-RESTOCK3D

Rated 2 out of 5 stars

Such a disappointment

Despite placing an order in excess of £435 which obviously included Nike AirMax 95 Mandarins. I was initially advised that the order would be split so that items would be delivered quickly. However it became clear that the trainers were not in stock. Despite several attempts to resolve the issue via email I was eventually advised that the trainer would not be available for a further couple of weeks. I then decided to cancel the trainers and lost the discount. The next day I was told that the trainers were now available but that would mean I would have to pay twice the amount because the refund takes two weeks to process.
The website should clearly indicate if items are not in stock and they should not take payment until they are available. I was told that out of stock items are delivered by suppliers normally within two days, however in this instance it would be weeks. I personally would not use this store again. It was such a disappointment.

8 September 2025
Unprompted review
RESTOCK3D logo

Reply from RESTOCK3D

Hi David,

Thank you for taking the time to leave a review.

We're sorry that your experience didn't meet your expectations. Although this is not the service we aim to provide, we truly appreciate your feedback as this will help us to improve for future customers.

Hopefully we will see you again in the future!

-RESTOCK3D

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