Restorate Reviews 4,460

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Huge shout out to Pete & Chelsea for helping me out with my incorrect order, last thing on a Friday afternoon no less! Customer service from Restorate was above and beyond. The staff are frien... See more

Rated 5 out of 5 stars

I found myself back at the National Painting & Decorating show after a two year break. I needed a top up of Mirka sanding discs which were at a good price at the show. The Restorate team were super f... See more

Rated 5 out of 5 stars

Great price on a mirka bundle, next day delivery and answers the phone when I had a warranty query..

Rated 5 out of 5 stars

Ordered door treatment and accessories. Excellent value and customer service, slight oversight dealt with quickly and efficiently. Restored my faith in this sector after dealings with the dreadful Le... See more

Company details

  1. DIY Store
  2. Antique furniture restoration service
  3. Decoration and Interior Design Store
  4. Paint shop
  5. Tool shop
  6. Woodworking Supply Shop

Written by the company

Restorate is a family run UK retailer, formally Rest Express. Using 250 years worth of techniques and knowledge, we aim to provide our customers with the best woodcare & restoration products, advice and comparisons to maintain & preserve heritage. We offer Next Day Delivery as standard & Free DIY Advice. Please give us a call if you have any issues or questions and we will do our best to resolve them.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, the product arrived the day after order was put in. Restorate kept me informed of the orders progress and the product was as I had ordered.

8 October 2024
Rated 2 out of 5 stars

Although delivered as said and within…

Although delivered as said and within the time frame I was appalled at the condition I received my item in. Very badly dinted and no lid ( that can be used as a receiver for product). I thought at first it must be punctured but fortunately no spillage. Won't use again. I was hoping to order loads.

14 October 2024
Restorate logo

Reply from Restorate

Thank you for your review. We are very sorry to hear that your order arrived in such poor condition. Please reply to our email and we will organise a refund for you and take it up with the carrier company. We always want to find solutions for customers.

Rated 4 out of 5 stars

The goods were as ordered

The goods were as ordered. The packaging, for this oil based product, was excellent. The courier delivered on time, and the delivery went well. I could have got the product a bit cheaper, but will certainly have a look at your offer next year. Thanks.

11 October 2024
Rated 5 out of 5 stars

Great price

Great price, Staff were really helpful too, Ordered in the afternoon was here next morning, super fast delivery. Thanks again

10 October 2024
Rated 5 out of 5 stars

Good Product (Feddes Supreme Wax

Good Product (Feddes Supreme Wax, two shades) I was speicifically looking for Feddes Wax.
Great price, cheapest I found.
Fast delivery asnd I could have had it faster if I was in a rush.

8 October 2024
Rated 5 out of 5 stars

Very helpful after sales people

Very helpful after sales people , good fast respons and speedy delivery . This supplier dos lots of great products . I am a furniture restorer and i will use Restorate for lots of the specialist products I require .
Great company

9 October 2024
Rated 3 out of 5 stars

Late delivery, wax okay, brush not great

Late delivery, postage assumes to be next day but was 3 days later. Waz pricey, okay but very odorous. Buffing brush which was expensive on ot great the bristles fell out quite a lot on first use and continues to do so.

3 October 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look