Restore Datashred - Purfleet Reviews 18

TrustScore 4.5 out of 5

4.5

Unit 1, Queen Elizabeth Distribution Centre Purfleet Bypass, RM19 1NA Purfleet, GB


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Rated 5 out of 5 stars

Arrangement of the collection of our bags was easy, Shamsull was helpful and polite. The bags were collected on the agreed date, the man who collected them was friendly and polite and very efficient... See more

Company replied

Rated 5 out of 5 stars

I contacted Restore as I had to urgently access the confidential waste unit. Jenna was my first point of contact and she was extremely supportive and helpful. I managed to gain access and I believe... See more

Company replied

Rated 5 out of 5 stars

Great service throughout,Shamsull was lovely,kept us informed all the way through and any changes that we needed to make very fast and responsive!

Company replied

Rated 5 out of 5 stars

Very helpful staff at initial stage and on day of on site shredding very nice and helpful operative. Will definately use again as and when required.

Company replied


Company details

  1. Shredding Service
  2. Data destruction equipment wholesaler
  3. Waste Collection Service
  4. Recycling centre
  5. Waste-Management Service

Written by the company

Restore Datashred is one of the UK’s leading providers of secure and confidential shredding services, trusted by thousands of organisations to protect sensitive information. We pride ourselves on offering flexible, efficient, and fully compliant shredding solutions, whether you need regular collections, one‑off clearances, or specialist handling for confidential materials. Data security is at the core of everything we do. Restore Datashred maintains industry‑leading standards in compliance, security, and chain‑of‑custody, giving customers complete confidence that their information is protected at every stage. Restore Datashred is your dependable partner for safe, compliant and environmentally responsible document destruction.

Fast secure document shredding for your business.

Written by the company

Get rid of confidential documents with guaranteed professional data destruction from Restore Datashred.
In an increasingly competitive business environment your company’s integrity, reputation and prosperity depend on the secure handling, storage and destruction of sensitive information. Call now or visit our website for a free quote!

Restore Datashred: Your Guarantee of Secure Shredding

You can trust our confidential shredding services…

You can trust our confidential shredding services…
At Restore Datashred, we understand the importance of protecting your confidential information. That's why we offer a comprehensive guarantee to ensure your documents are shredded securely and beyond recovery. Our Guarantee: Industrial-Grade Shredding: We use state-of-the-art shredders that reduce documents into particles, making data recovery virtually impossible. Chain of Custody: Your documents are tracked from the point of collection to the shredding process, ensuring they remain secure throughout. Certificate of Destruction: Upon request, we provide a certificate verifying the complete destruction of your materials. Compliance with Regulations: Our shredding processes adhere to the strictest data security regulations, including GDPR and BS EN 15713:2023. Insurance Coverage: We carry comprehensive insurance to protect your peace of mind in case of any unforeseen event

Contact info

  • Unit 1, Queen Elizabeth Distribution Centre Purfleet Bypass, RM19 1NA, Purfleet, United Kingdom

  • 0800 376 4422

We offer a range of shredding services.

Whether it's off-site or on-site we're here to help.

4.5

Excellent

TrustScore 4.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

A good experience

Arrangement of the collection of our bags was easy, Shamsull was helpful and polite.
The bags were collected on the agreed date, the man who collected them was friendly and polite and very efficient in his work.

25 July 2025
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi,

Thank you for your kind words about the service.

It is great to hear the lovely feedback about Shamsull.

Many thanks,
Restore Datashred

Rated 5 out of 5 stars

Great service from enquiry to receiving…

Great service from enquiry to receiving bags to collection and shredding. First class would highly recommend.

21 October 2024
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Debbie,

Thanks for taking the time to leave your feedback, it's great to hear that you found the service first class.

Many thanks,
Restore Datashred

Rated 5 out of 5 stars

Booking process was speedy and…

Booking process was speedy and efficient.

30 April 2024
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Peter,

Thank you for the review. We are very pleased to hear you found the service speedy and efficient.

Many thanks,
Datashred

Rated 5 out of 5 stars

Carried out everything well

Carried out everything properly, professionally and punctually.

15 April 2024
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Tony,

We are pleased to hear your feedback about the service and that the team was punctual.

Many thanks,
Restore Datashred

Rated 5 out of 5 stars

Document shredding …

Nice to talk to someone who understands your needs , very accommodating guy who makes a point of respecting you as a person , thanks Callum

11 April 2024
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Frank,

Thank you for taking the time to leave a review. We are very happy to hear the great feedback about our team.

We will make sure this is fed back to them.

Many thanks,
Restore Datashred

Rated 5 out of 5 stars

Highly recommend!!!

Great service throughout,Shamsull was lovely,kept us informed all the way through and any changes that we needed to make very fast and responsive!

11 April 2024
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Maricela,

Thank you for the review. It's great to hear the lovely feedback about Shamsull, and that the overall service was great.

Many thanks,
Datashred

Rated 2 out of 5 stars

Collection not on arranged day

Collection not on arranged day. Fortunately was there to allow collection.

6 July 2023
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Mike,

We are sorry to hear this. Please could you reach out to me with your account number and the details of the collection on sian.peat@restore.co.uk, and we can look into this further to prevent this from happening in the future.

Many thanks,
Sian

Rated 5 out of 5 stars

Having used restore a few times always…

Having used restore a few times always very happy with customer service excellent collection drivers very helpful and efficient, easy booking process and great prices

11 April 2023
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Alison,

Thankyou for leaving a review.

We really appreciate it.

Many thanks,
Datashred

Rated 5 out of 5 stars

Excellent prompt service

Prompt service with excellent communication from Nikkie. Reasonable price for service provided.

15 December 2022
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi

Thanks very much for the excellent review, and for taking to the time out to leave us a review.

We really value your feedback.
Datashred

Rated 5 out of 5 stars

Great Customer Service

Customer Service team are extremely helpful and very quick response received. Highly recommend!

6 December 2022
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi,

Thank you for your kind words and for taking the time to leave us a 5* review!

Many thanks,
Datashred

Rated 5 out of 5 stars

Very Professional

Very helpful staff at initial stage and on day of on site shredding very nice and helpful operative.
Will definately use again as and when required.

11 August 2022
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Jackie,

Thank you for your kind words and for taking the time to leave us a 5* review!

Many thanks,
Datashred

Rated 5 out of 5 stars

I contacted Restore as I had to access my waste unit urgently.

I contacted Restore as I had to urgently access the confidential waste unit.
Jenna was my first point of contact and she was extremely supportive and helpful.
I managed to gain access and I believe she went over and above, to help me to do this.
Jenna provided great customer service and is an asset to your company.

16 May 2022
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi,

Thank You for leaving a great review.

We really appreciate it.

Many thanks,
Datashred

Rated 1 out of 5 stars

Beware of this company

Beware of this company. They have an inbuilt contract rollover and because we missed the 90 day notice period they have tied us in to another two year contract. Their customer service is appalling but unfortunately we still have to deal with them until the end of the contract. My recommendation is to serve notice immediately on signing the contract so that the contract does not roll over.

17 March 2022
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi Ian,

Thankyou for taking the time to reach out to us.

Please could you send me an email to sian.peat@restore.co.uk and we can take a look at this further for you.

Many thanks,
Sian

Rated 5 out of 5 stars

Five star service

Five star service, quick and efficient.

15 November 2021
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Hi,

Thankyou for taking the time to leave a review.

We really appreciate it.

Many thanks.

Rated 5 out of 5 stars

Very professional

Very professional, all sorted out on the phone and online, delivery driver very polite, a smooth process from start to finish

6 January 2021
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Thank you for your great review.

Rated 5 out of 5 stars

Easy to arrange the collection of bags

Easy to arrange the collection of bags, and process went like clockwork. Received the
Certificate of disposal.
No complaints at all.

14 July 2020
Unprompted review
Restore Datashred - Purfleet logo

Reply from Restore Datashred - Purfleet

Thank you for your review. It's great to hear you have been so happy with the service.

Restore Datashred

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