While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had my doubts at first because of the negative reviews, but the program works really great, no crashes or only half, support also answered quickly, everything was great 👍👍👍 Alles super gelaufe... See more

Company replied

Rated 5 out of 5 stars

got rid of TWO malwares that no anti-virus saw and now my runs so so so much faster my cpu was on avg 20% playing games now its 7% with 3 chrome tabs and 5 apps open with a game and a youtube video... See more

Company replied

Rated 1 out of 5 stars

Lost everything!! Downloaded, installed, and ran program without any stops, or hic-up's. Restarted when instructed. Would not boot! Tried everything, including Windows Recovery Disc, It said 'Windows... See more

Company replied

Rated 2 out of 5 stars

Restoro is, in my opinion, nothing more than bloatware that will be a nuisance and slow down your computer. In addition, now that I'm more adept, I don't need these types worthless of software an... See more

Company replied

Company details

  1. Computer repair service
  2. Computer Accessories Shop

Information provided by various external sources

Restoro® is a world leader of internet-based system repair solutions. The highly acclaimed Restoro® repair solution scans, assesses and repairs the Windows operating system improving speed and ensuring system stability, in addition to restoring settings and registry values compromised by viruses and other forms of malware. This unprecedented technology draws upon its remote online data base of over 25 million updated, authentic and pristine Microsoft files, ready to repair or replace any Windows system file to restore your PC to its full potential. Our award winning PC repair software and patented technology first appeared on the market in 2018. The success of our product spurred us to further develop this powerful software and create an affordable, simple to use, solution to empower users, enabling them to repair their PCs, at home or at work, fast and at a fraction of the cost. As always, Restoro® remains as dedicated to its users as it is to its product. We are ultimately committed to our core values: Honesty & Reliability, Innovation & Simplicity. Our developers at the Restoro® R&D Center are consistently updating and improving our software, to assure compatibility with every new Windows build and Microsoft security patch, from XP to latest Microsoft supported edition of Windows OS.


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful

By being so responsive and heopful.

5 November 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello John!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Rated 5 out of 5 stars

my license key was not working on…05112022

my license key was not working on reinstalling and you resolved it very quickly and in time. i am happy and fully satisfied as my issue has been resolved.

5 November 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Great Expierence

i had no waiting time and a very nice and patient worker named James T. He solved the problem in like 2 mins. im Glad about your Service, thanks a lot

3 November 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Koray,

Thank you for taking the time to post a review. We work hard to meet expectations like yours. We’re happy to hear we hit the mark for you.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Restoro solved my computer issues very…

Restoro solved my computer issues very successfully and professionally. They remained on station for more than one day because the computer solution was very complex. I am very satisfied with their service and highly recommend Restoro to anyone who has computer issues.

3 November 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Ronald,

We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.

Anthony will be surprised once he hears this commendation.

If there’s anything else we can do for you, please let us know.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Quick Fix

The fact that the problem was solved in a short time.
Alyssa was very pleasant and knowledgeable.
Appreciate great service.

3 November 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Miharu,

We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us.

Let us know if you still have other concerns.

Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 2 out of 5 stars

They will try to not let you unsubscribe.

I tried to cancel subscription twice and was still charged. I have heard from computer professionals they are a scam and should never be used, My experience makes me agree 100%. I have yet to see my refund. UPDATE: since this review my money was finally refunded and as courtesy will add a star to review.

22 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Michael,

Thank you for bringing this matter to our attention. Definitely this is not the impression that we want to make.

We could definitely check on your account right away and refund the transaction as you requested. Unfortunately, the platform cannot display any of your information. Please contact us via live chat or email so that we can address your concerns immediately.

Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

We appreciate your patience on this matter

Rated 3 out of 5 stars

thank you for helping me..

thank you for helping me... thank you for helping me... thank you for helping me...

1 November 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Bob,

We love hearing from our customers and we’re always looking for ways to improve our product and service.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Very helpful solved problem walked me…

Very helpful solved problem walked me through the process great

31 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Joseph,

We’re pleased that our team was able to provide you with exceptional service. Your review means a lot to us.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

very prompt in solving the problems

very prompt in solving the problems - very pleased

31 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Stan,

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Rated 5 out of 5 stars

Your Young Lady has been Of great Help

Your Young Lady has been Of great Help. Cindy P Not sure of the last name. But you should give this very sweet and lovely person a raise. A pat on the back she has deserves. Your COMPANY is the best, All your people deserve a raise. George T. DeCambra

30 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi George,

We are pleased you to meet your expectations. We work hard to make sure every client receives personal attention, quick responses and, of course only the utmost convenience.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

They wre very good and easy to work with

30 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Thomas,

We take pride in giving outstanding service every customers and we're overjoyed to receive your compliments and appreciation.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Professional and very knowledgleable

30 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello,

Thanks for taking the time to share your prestige opinion on our product and services. We are pleased to be at your service.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

That worked great!

Oliver, my assistant, politely responded to my concerns and then fixed the problem remotely. Very pleased.

30 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Shaena,

Thank you for your feedback. We work diligently and your feedback provides us with great encouragement to keep doing what we are doing.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Prompt Response

The Restoro Team was responsive and thorough in their actions. They have also followed up with phone calls to ensure everything is working well.

30 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello!

We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track! Rest assured that you will experience the same level of excellence the next time you need our help.

Let us know if you still have other concerns.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Rated 5 out of 5 stars

License Key Problem

I had problems with my license key because of my windows update, so i contacted the support chat. My contact person named Joseph V. was very friendly and helped me solve my problem immediately. Im happy to met a so competent support contact partner like him, it was so uncomplicated, fast and easy to follow his instructions. Thank you!

29 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Noah!

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Have a good day!

Rated 1 out of 5 stars

Restoro is snake oil

Restoro snake oil. No Its WORSE than cancer and if you are counting on it to fix your computer You would do better to rely on recital of magical spells or wishing on a lucky star or something else that's equally ineffective but steals no money from you.

29 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello,

Thank you for bringing up your concern to our attention. We understand how you feel towards this kind of notification.

Please be informed that Restoro program specializes in Windows repair. It scans and diagnoses, then repairs your damaged PC with technology that not only fixes your Windows Operating System, but also reverses the damage already done with a full database of replacement files.

Please note that our product is unique and passed multiple certifications and is recommended by different organizations within the same field. We, as a business, will not disgrace the good reputation we've built all these years by putting false repairs on our product.

We'd like to help you sort this out but the platform won't allow us to view your account details, could you please contact us directly on our support channels below and let's work together and resolve the issue as quickly as possible?

Should you have further queries, please reach us out through the below channels:

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

A very happy experience.

I got my problem solved and my computer is now working correctly. The representative was very cordial and patient with me as I was slow to respond to his questions. I have a hearing problem. I would recommend Restoro to any one looking for help with their computer.

28 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Sigrid,

It is our utmost goal to leave a smile with our every customer interaction, learning that you are satisfied with our service tells us that we are doing our jobs well. Rest assured that you will experience the same level of excellence the next time you need our help.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Very fast response

Very fast response. So knowledgeable. Awesome Tech.

27 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Kathy,

Thank you for the 5-star review! We work hard to meet expectations like yours. We’re happy to hear we hit the mark for you.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Fixed Firefox to function as it is…

Fixed Firefox to function as it is supposed to perform as well as cleaning all viruses, trojans, and junk files so the laptop runs cleaner and faster

26 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hi Robert,

Thank you for the 5-star review! We work hard to meet expectations like yours. We’re happy that your computer is performing as how you want it.

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

Rated 5 out of 5 stars

Unwanted shutdown while on-line while watching video on line

That the problem appeared to be solved with a stated remedial action.

26 October 2022
Unprompted review
Restoro logo

Reply from Restoro

Hello Richard,

Thank you for giving us this proverbial pat on the back, you made our day!

Should the need arise please do not hesitate to contact us anytime.

Phone: 1-888-575-7583
Email: support@restoro.com
Chat: https://tinyurl.com/RestoroLiveChat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look