The staff here are so lovely (Werribee Pacific), and are committed to giving an effective treatment that they talk through so you know exactly what they're doing. Quick procedure expertly done. Won't... See more
Company replied
Location
Switch locationShop 301, Werribee Plaza, Cnr Derrimut Road & Heaths Road, 3030 Werribee, VIC, AU
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See what reviewers are saying
First time I did LHR and I felt very comfortable. Asian girl at the stuff was very friendly and professional. She worked very smooth and quick. I recommend her. but the only suggestion I have for the... See more
Company replied
I couldn’t book on line & even the landline to ring the Werribee office for 3-days people were not answering to make appointments I Finally went in person on Sunday 17/9/23 I was surprised the desk... See more
Company replied
I was served by a young lady named MARWA today, she was respectful, considerate and listened to what I had to say while doing her job in an efficient and timely manner. I would recommend you ask for... See more
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Company details
About Results Laser Clinic - Werribee
Written by the company
We're committed to delivering real results! Results Laser Clinic is committed to making you look and feel your very best. Offering affordable Laser, Skin & Cosmetic treatments that deliver effective results every time! We are a results driven company focused on building confidence in your skin & body
Contact info
Shop 301, Werribee Plaza, Cnr Derrimut Road & Heaths Road, 3030, Werribee, VIC, Australia
- (03) 9966 7814
4.3
Excellent
694 reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend
The staff here are so lovely (Werribee Pacific), and are committed to giving an effective treatment that they talk through so you know exactly what they're doing. Quick procedure expertly done. Won't go anywhere else for injectables now
29 August 2025
Unprompted review
Reply from Results Laser Clinic - Werribee
Hi Kate,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Worst quality service & customer service
I understand that the goal of every business is to make profit. But to make profits you need to have customers. If you cannot keep your customers happy, eventually you lose them and your business. It's ok for the company to cancel the appointment anytime but there is no flexibility about renewing expired treatment/refund when the fault is coming from the company because of their "strick" no refund/renewal policies. I think that's a lot of BS when your customers already paid for the services they never and will never receive.
7 November 2024
Unprompted review
Reply from Results Laser Clinic - Werribee
Hi Priscilla ,
Thank you for taking the time to review Results Laser Clinic.
We sincerely apologise for the inconvenience caused during your appointments.
Our team strive to achieve 5 star experiences through our service, delivering results and accommodating to all clients.
The client experience team would like to speak to you as your feedback is valuable to us.
May we ask you please email feedback@resultslaser.clinic with your details.
We look forward to hearing from you.
Kindest,
Results Laser Clinic
Client Experience Team
Do not go here they cancelled my…
Do not go here they cancelled my appointments six times and my package ran out. They will not refund my money for me to move to a new clinic.
19 September 2024
Unprompted review
Reply from Results Laser Clinic - Werribee
"Hi,
Thank you for taking the time to review Results Laser Clinic.
We sincerely apologise for the inconvenience caused during your appointments.
Our team strive to achieve 5 star experiences through our service, delivering results and accommodating to all clients.
The client experience team would like to speak to you as your feedback is valuable to us.
May we ask you please email info@resultslaser.clinic with your details.
We look forward to hearing from you.
Kindest,
Results Laser Clinic
Client Experience Team
Feel Great
Very professional staff, they are friendly and have great advice and suggestions.
2 November 2023
Reply from Results Laser Clinic - Werribee
Hi Fiona ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Rajpal ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Arti ,
Thank you for taking the time to review Results Laser Clinic.
Our team appreciate your lovely words.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Rebecca ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Had a good experience
Had a good experience, the staff made me comfortable and very helpful:)
10 June 2024
Reply from Results Laser Clinic - Werribee
Hi Sehar ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to always deliver 5 star client experiences. We are glad to hear you have had a calm and easy experience.
Thank you for your lovely feedback.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Supportive staff
The lovely lady explained every step of the process and ensured I was comfortable with everything.
1 June 2024
Reply from Results Laser Clinic - Werribee
Hi Rebecca ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be polite and work hard to deliver amazing results for our clients.
Thank you for your kind words. We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Vicky ,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
The therapist was not very good at…
The therapist was not very good at explaining the treatment
24 May 2024
Reply from Results Laser Clinic - Werribee
Hi Rowena ,
Thank you for taking the time to review Results Laser Clinic. We are sorry to hear that you are not happy with the treatment delivered.
The client experience team have your details and will be in contact to discuss your experience.
We look forward to speaking with you.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Abubaker ,
Thank you for taking the time to review Results Laser Clinic.
We strive to deliver a 5 star experience through knowledge and expertise to achieve great results.
Thank you for your support, we look forward to seeing you at your next appointment.
Kindest,
Results Laser Clinic
Client Experience Team
I didn’t wait to be seen
I didn’t wait to be seen. It was very quick. The consultant was very nice too.
18 May 2024
Reply from Results Laser Clinic - Werribee
Hi Haddie ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be polite and work hard to deliver amazing results for our clients.
Thank you for your kind words. We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Lin,
Thank you for taking the time to review Results Laser Clinic.
We love hearing how you are happy with our service. Our team strives to always be friendly, approachable and professional with all of our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Speaking with the service team helped…
Speaking with the service team helped me get exactly what I was looking for.
24 May 2024
Reply from Results Laser Clinic - Werribee
Hi Mandeep ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be polite and work hard to deliver amazing results for our clients.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
A big shout out to Monica
A big shout out to Monica . She was absolutely amazing. See you next time.
21 May 2024
Reply from Results Laser Clinic - Werribee
Hi Heeral ,
Thank you for taking the time to review Results Laser Clinic.
Our team strive to always deliver 5 star client experiences. We are glad to hear you have had a calm and easy experience.
Thank you for your lovely feedback.
We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Raman ,
Thank you for taking the time to review Results Laser Clinic.
Our team strives to always be polite and work hard to deliver amazing results for our clients.
Thank you for your kind words. We look forward to continuing your beauty journey.
Kindest,
Results Laser Clinic
Client Experience Team
Reply from Results Laser Clinic - Werribee
Hi Jake ,
I hope you are well and thank you for reviewing Results Laser Clinic.
We are thrilled to hear our passionate therapists have made you feel relaxed, been informative and delivered amazing service.
Thank you for your kind words, we look forward to seeing you soon.
Kindest,
Results Laser Clinic
Client Experience Team
Consultant that provided the treatment
Consultant that provided the treatment, was extremely helpful and very thorough
Thank you, very happy Customer
17 May 2024
Reply from Results Laser Clinic - Werribee
Hi Peter ,
Thank you for taking the time to review Results Laser Clinic.
Our team pride themselves in being helpful, paying attention to detail and giving good advice. Thank you for your kind words.
We look forward to seeing you at your next appointment.
Kindest,
Results Laser Clinic
Client Experience Team
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