ResumeBird Reviews 

Please review ResumeBird’s automatic renewal, cancellation, and refund terms carefully before using the service.

I used ResumeBird for a temporary document-related task and signed up for the free trial. I entered my payment information as part of the trial process, but I did not intend to continue using the service as a paid subscription.

After the free trial ended, I was automatically charged KRW 59,000 on September 6, 2026 for the subscription.

After noticing the charge, I contacted customer support to request both cancellation of my subscription and a refund. My subscription was subsequently canceled, and I received confirmation that I would not be charged again. However, my refund request was not approved.

I then asked whether a partial refund reflecting the unused portion of the subscription could be considered if a full refund was not possible. I also explained that I had not intended to continue the paid subscription and asked whether my case could be reviewed as a one-time exception.

Ultimately, ResumeBird informed me that its refund policy applies to renewed subscriptions and that they were unable to process a refund once the subscription had renewed. In my case, neither the full refund nor the partial refund I requested was approved.

One aspect of the experience that I found disappointing was the customer support process. The responses I received focused primarily on the fact that I had entered my payment information when signing up and on the automatic-renewal and refund terms.

I understood that these policies existed. What I was trying to find out was whether my individual circumstances could be considered as an exception. I understand that policies need to be applied consistently, but I would have appreciated a little more flexibility in considering my individual circumstances.

I received a response approximately four days after my initial email. During that time, I was uncertain about the status of both my cancellation and refund request, which I personally found stressful.

I also found the cancellation process somewhat inconvenient. In my experience, I did not see an immediate self-service cancellation option within my account, so I contacted customer support by email and waited for confirmation that the cancellation had been completed.

Because the service automatically converts from a free trial to a paid subscription, I recommend that anyone considering ResumeBird carefully check the renewal date, refund terms, and cancellation process before entering payment information.

I recognize that I entered my payment information during the trial and that ResumeBird has its own subscription and refund policies. However, after asking about both a one-time exception and a partial refund and not receiving the resolution I had hoped for, I was ultimately disappointed with the overall refund and cancellation experience.

Because of this experience, I do not plan to use ResumeBird again or recommend it to people I know.

I am sharing my experience so that other users can make an informed decision before subscribing. If you use the free trial, I recommend setting your own reminder before the renewal date and checking your subscription status before the trial ends.

Most importantly, do not assume that a renewal will necessarily be refundable. In my case, both my full-refund request and my request for a partial refund were declined.

worked fine for me. needed a quick update before applying to a few places and it took less than 20 minutes. templates look clean enough for recruiters. no drama with the download.

⚠️ Be very careful with ResumeBird's automatic subscription renewal.

I initially subscribed to ResumeBird because I needed the service for a short period and did not intend to continue the subscription.

However, on September 14, 2026, ResumeBird automatically charged me JPY 7,100 for a renewal that I was not expecting. I immediately contacted their support team, cancelled the subscription, and requested a refund.

What was particularly frustrating was the initial response from customer support. I was told that the transaction was not eligible for a refund under their policy. When I explained my situation and asked them to reconsider, I received essentially the same response again, including the statement that “This decision is final.”

The situation caused me a considerable amount of stress and frustration. I was repeatedly trying to explain that I had not intended to continue the subscription, but I felt that my concerns were not actually being addressed. Instead, I received generic responses simply referring back to their refund policy.

I then posted my experience on Trustpilot. ResumeBird responded to my review and asked me to provide my account email so they could review the circumstances.

ResumeBird has now reviewed my case and approved a refund of JPY 7,180. They also confirmed that my subscription is no longer active and that I will not be charged again.

However, as of the time I am writing this update, I have not yet received the money back. ResumeBird stated that the refund may take up to 5 business days to appear in my original payment method, so I am currently waiting for the refund to be processed.

While I acknowledge that they ultimately approved the refund, the way my initial refund request was handled caused me a significant amount of unnecessary stress and frustration. The repeated generic responses and the statement that the decision was final made me feel that my situation was not being genuinely considered.

Because of this experience, I will never use ResumeBird's services again, and I will not recommend their services to anyone.

I also intend to share my experience on other platforms and make people aware of what happened, so that others can make an informed decision before subscribing to services like this. I don't want anyone else to experience the same level of frustration and stress that I experienced over an unexpected renewal and the subsequent refund process.

My advice to anyone considering ResumeBird: read the subscription and automatic-renewal terms very carefully and set your own reminder before the renewal date. Do not assume that an accidental renewal will be refunded.

I hope the approved refund is completed within the 5-business-day timeframe they provided, and I hope ResumeBird improves the way similar refund requests are handled in the future.

Useful for fresher level too. I am just out of college and the entry level templates plus some example phrasing helped a lot. Only minor thing is you have to be careful with the auto renew . Overall positive experience.

Needed an ats friendly version fast. This delivered. Added education and work history, tweaked a bit,downloaded. Already sent out 8 applications. Feeling more confident than with my old word doc