ResumeZest Reviews 222

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Had a 5 star experience with Emily. The phone call felt a bit rushed but we went over a lot. Overall she had good communication via the built in chat function and she was attentive to my questions and... See more

Rated 5 out of 5 stars

Shelly Roble was a pleasure to work with—clear, patient, and reassuring throughout the process. Truly a gem.

Rated 5 out of 5 stars

Working with Jessica Philippon has been amazingly fulfilling. I felt like she took the job to her heart, made all the effort to reach out and exact any input she needed from me. She indeed delivered a... See more

Company replied

Rated 5 out of 5 stars

I highly recommend using Resume Zest. They are the real thing. I looked at online reviews for several companies before choosing this company. I purchased the $375 package and am satisfied with the res... See more

Company replied

Company details

  1. CV service
  2. Career Coach

Written by the company

ResumeZest is a top-rated professional resume writing service in the United States. Find out why we believe we are the #1 resume service in America.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

222 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had a 5 star experience with Emily

Had a 5 star experience with Emily. The phone call felt a bit rushed but we went over a lot. Overall she had good communication via the built in chat function and she was attentive to my questions and concerns. The resume and cover letter came out great and they offer minor updates for a fee. Definitely satisfied.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful and professional experience

My resume writer Shelly, was extremely professional, responsive and courteous. It was a pleasure to work with her, and she delivered 3 products that made me feel like I've had a true professional 'glow up'. Thanks Shelly!

16 October 2025
Unprompted review
Rated 1 out of 5 stars

If I Could Give Negative Stars I Would

Resume Zest is not worth the money and they do not hold to their 60-day interview guarantee. I have been applying for roles for 90+days and have had one resume rewrite. In that time and with the rewrite I have not had one call for an interview. My recommendation would be to save the money and use an AI platform to write your resume.

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Everything was first class!!!

Everything was first class! They were prompt and available in terms of addressing my requests. Shelly was wonderful - personable and professional. She quickly provided me with very professional looking documents that i could either use immediately as is or I could easily change and tailor for other specific opportunities.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support with Fast Turnaround When It Mattered Most

I recently worked with ResumeZest on a resume, cover letter, and LinkedIn profile through their Premium package. I was assigned to Shelly, who was responsive, professional, and knowledgeable. What really stood out was how she listened carefully during our consultation and tailored the documents to reflect my background in civil/transportation engineering.

Due to my visa timeline, I had a very tight deadline. After explaining my situation, I decided to purchase the rush service—and I’m glad I did. Shelly delivered my resume draft the next day, which was a huge relief.

The documents were well-structured, ATS-optimized, and industry-relevant.
Overall, I recommend ResumeZest to anyone who wants a polished, professional resume—especially if you're job hunting in a competitive or time-sensitive situation.

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Positive experience, worth the money

Shelly was terrific--responsive, professional, and honest. The end product was a vast improvement over my existing resume and I'm hopeful it will allow me to vanquish the HR robots that have wasted so much of my time!

27 June 2025
Unprompted review
Rated 5 out of 5 stars

My experience was top-notch

My experience was top-notch, Shelly took the time to understand where I was in my career and most importantly, where I wanted to be. Successfully deciphering and presenting over 33 years in the industry was no easy task, Shelly did a wonderful job.

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Thorough process for nuanced situation

Shelly provided information about the process, gathered all relevant documents, and produced a great draft version. She went through several rounds of revisions and took the time to understand the nuances of the promotions I've experienced in my current organization. After completing the resume, she sent all the other documents I had requested. The LinkedIn copy is particularly useful since I first created my profile over a decade ago.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Why did I wait so long?!!

I've been writing and rewriting my resume, cover letter and LinkedIn profile for way too long with no responses from employers. I finally gave up and decided to put it in the hands of the experts. This has been such a great experience with Shelly! She was very nice, asked such insightful questions and was completely transparent about how long each step would take, making me feel like I was in good hands. I'm so excited and hopeful about the job hunt this time around! My profile and resume finally reflect the message that I want to convey.

Thank you, Shelly!

Laura

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Recommend Shelly for the hardest resume writing gigs!

Shelly had a particularly challenging assignment with me, as I’m undergoing a major career pivot and my resume required significant interpretation and creativity. She handled it exceptionally well. We went through multiple rounds of revisions, and she remained patient, professional, and collaborative throughout the entire process. I was genuinely impressed by her thoughtful approach and her willingness to engage deeply with the work without ever showing frustration. Her patience and understanding truly exceeded my expectations.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Shelly did an excellent job. Could not have been any easier. My resume looks great!

21 March 2025
Unprompted review
Rated 5 out of 5 stars

5 stars

Resume Zest's process was straight forward, and customer service was helpful and responsive. Marsha restructured my resume, giving it a cleaner, more concise and professional look, and tailored my past experiences from a very specialized field to showcase my strengths and connect them to transferable skills. She was very patient with the editing process and took the time to answer all of my questions helping me to understand her process as well as the elements that make a strong resume.

3 February 2025
Unprompted review
Rated 4 out of 5 stars

Very helpful

Very helpful. The end result is so much better than anything I could've done. I think it would be quicker to get through the review process if there was an additional phone call after the 1st proof was provided. But my feedback was taken and understood for the most part. The LinkedIn document was very much worth it as well. I wasn't sure what to expect and was nervous. What I received included exact instruction and cut/paste ready content for my profile. Very easy to use!

4 February 2025
Unprompted review
Rated 5 out of 5 stars

The experience with Shelly was amazing

The experience with Shelly was amazing! She was courteous, prompt, intuitively understood what my objectives were, and her work product was impeccable. Many colleagues and friends have used words like "amazing" or "incredible" to describe the finished resume and LinkedIn solutions she designed.

You do pay more for ResumeZest, but the expenditure was completely justified and I am glad that I made the decision to work with Shelly and ResumeZest.

Big thanks,
Michael

15 January 2025
Unprompted review

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