Resurs Suomi Reviews 

1,097
•
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Mostly good, easy payments explained and offered well - I can choose which amount per month, the communications are good and I am able to pay off in advance without penalty

Company replied

Rated 4 out of 5 stars

The installment payment turned out to be loan from Resurs. Whatever, I've had these before. But never before have my payment details included other than the originally agreed upon payment amounts wi... See more

Company replied

Rated 1 out of 5 stars

It’s been three days of going back and forth with resurs bank. They sent us a link that is not working, a phone number to call that went to the wrong place, and it takes days for anything to progre... See more

Rated 5 out of 5 stars

I would like to give positive feedback on the service I received from Resurs Bank. I bought tires, and I was pleasantly surprised to find that I could apply for financing through Resurs Bank. The proc... See more

Company replied

Company details

  1. Bank
  2. also in
  3. Ecommerce solution provider
  4. Payment service

Written by the company

Tämä on Resurs Suomen virallinen Trustpilot-sivu. Resurs on pohjoismainen pankki, joka tarjonnut maksu- ja rahoitusratkaisuja sekä kuluttaja- että yritysasiakkaille jo yli 40 vuoden ajan. Voit katsoa vastauksia yleisimpiin kysymyksiin täältä: www.resursbank.fi/asiakaspalvelu


Contact info

4.0

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(1,097)

729 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I would like to give positive feedback…

I would like to give positive feedback on the service I received from Resurs Bank. I bought tires, and I was pleasantly surprised to find that I could apply for financing through Resurs Bank. The process was easy and quick. I highly recommend it!

22 August 2024
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Hi! Thank you for your feedback! Best Regards, Resurs Customer service

Rated 5 out of 5 stars

I applied for a loan and got it with…

I applied for a loan and got it with 24h I’m beyond satisfied with the process 💯 would recommend it

3 October 2024
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your feedback, it is very nice to hear. Best regards Resurs / Customer service

Rated 4 out of 5 stars

Prepare to contact support even for simplest of installment payments

The installment payment turned out to be loan from Resurs. Whatever, I've had these before. But never before have my payment details included other than the originally agreed upon payment amounts with different reference numbers if I want additional services bundled in. I'm currently paying by the original plan, but the remaining balance on the loan doesn't match any reality I'm familiar with. I would stay away from any installment payment plans that have Resurs bank attached to it.

EDIT: To clarify, my issue was resolved after lengthy conversation with support via chat. For that I'll increase the review to 3.5 or 4 stars.

15 February 2024
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Hi, thank you for contacting us. Please contact our customer service by phone so we can check your situation. Our phone number is 09 622 4308 and we are available Monday to Friday 8-17. Best Regards, Resurs Customer service

Rated 5 out of 5 stars

Fast reply and solution

My need is covered in 5 mins

29 January 2024
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your feedback it is great to hear that everything went well. Best Regards Resurs / Customer service

Rated 1 out of 5 stars

Cheating -criminal -aware!!!!!

This company says the credit is without interest first time. I paid 186 eur from 200 e. The saldo is much mord than 2000 e minus 186 e. Explanations,…. This clmpany is criminal!!! Do not take any credit from them…!! DANGEROUS!!!

18 December 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your feedback. Please contact our customer service so we can help you if you have any questions about your bills. Best Regards Resurs / Customer service

Rated 4 out of 5 stars

It was easy to use Resurs Suomi

It was easy to use Resurs Suomi. There were many possibilities to choose the paying process.

13 December 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your feedback. Best Regards Resurs / Customer service

Rated 5 out of 5 stars

Easy

Easy, friendly, quickly service

13 November 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Hi, thank you for your feedback! Best regards, Resurs/Customer service

Rated 5 out of 5 stars

100%

It is the first time I requested a loan from a bank, but I loved it because it is totally. Easy and very accessible, payments are comfortable, I totally recommend it

9 November 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your feedback it is nice to hear. Best regards, Resurs / Customer service

Rated 5 out of 5 stars

Online purchase made easy in terms of…

Online purchase made easy in terms of financing.
Highly appreciated that I can get my needed equipment to perform my job with low monthly payments.

18 September 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your feedback and have a nice autumn! Best regards, Resurs / Riina

Rated 5 out of 5 stars

I needed an urgent loan to pay off some…

I needed an urgent loan to pay off some debts. I applied and they responded very quickly. I got the money in my accpunt within 2 days. Very happy about there service.

8 August 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your feedback! Best regards, Resurs/Mari

Rated 5 out of 5 stars

Fantastic service

Fantastic service.

Quick in decision-making and email replies. Polite and friendly communication. Creative with unusual situations.
Will definitely use Resurs again in the future if needed.

RECOMMEND!

23 May 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for the wonderful feedback, It's great to hear that you've been satisfied with the service you've get from us. Best regards Resurs / Customer service

Rated 4 out of 5 stars

easy to apply and fast answer so helpful

easy to apply and fast answer so helpful
am so happy that i am one of them customer

8 January 2023
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Hi, thank you for your feedback. It's nice to hear that you were satisfied with our service. Best regards, Resurs/Karoliina

Rated 5 out of 5 stars

Easy and smooth service

Easy, smooth and very helpful solution for my need of loan. I am satified and glas for all help and problemsolving which was given by Resursbank.

1 December 2022
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Hi, thank you for your feedback. It's nice to hear that you were satisfied with our service. Best regards, Resurs/Karoliina

Rated 5 out of 5 stars

Good service and custumer service

Good service and custumer service. I like the idea that resursbank called all the time to help customers out with their application.

12 December 2022
Unprompted review
Resurs Suomi logo

Reply from Resurs Suomi

Thank you for your review. Best regards, Resurs/Karoliina

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look