I bought hangers for $ 23 and was charged $ 206 for shipping. how the hell can you rob a customer like that? I will never shop from this company again even though they have great products. I will als... See more
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Very expensive for the actual product I received shipping cost as much as purchase. Never again. After a response from Retail Resource, I will rate their customer service a five star. They h... See more
Company replied
One of the pieces was defective when my order arrived. It happens. I've encountered it many times. But what I've never encountered before was the excellent customer service from Retail Resource!! Imme... See more
Company replied
The two items purchased work well with what they were ordered for. Our Youth Program now has the tools to showcase their brochures, pamphlets, and other materials highlighting the program for others... See more
Company replied
Company details
Information provided by various external sources
The extensive assortment of products for retail stores is the largest in the industry with over 6,000 unique items. From retail store fixtures, to mannequins, to display props and tags; Retail Resource has everything you need to merchandise your store. The products are designed with retailers in mind, with the goal of making the retail store environment more effective and pleasant for the consumer, thereby increasing foot traffic and store sales.
Contact info
9555 Dry Fork Rd, 45030, Harrison, United States
- 1-800-762-8186
- customercare@retailresource.com
- retailresource.com
The baskets I ordered are great and …
The baskets I ordered are great and they arrived in good time.
25 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
-High quality products
-High quality products
-Very responsive customer service
-Accurate shipping info
-Reasonable prices
23 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Excellent Customer service
Retail resource has excellent customer service. They are professional and their prices are very competitive. I like that I do not have to order a minimum bulk to place an order like some of their competition. Thank you for that, please do not forget about us little guys because there are alot of us and together we can buy huge.
21 July 2017
Unprompted review
Reply from Retail Resource
We are in business for every business, small and large! Thank you for your order!
Credit Card Fraud!!!
According to my credit card provider my account number was hacked by someone through your company after I made a purchase so my card had to be cancelled and re-issued. Very inconvenient. I should have known better.
21 July 2017
Unprompted review
Reply from Retail Resource
Please see your e-mail for a resolution.
My experience with Retail Resources was very good
I am very pleased with the service provided by customer service. From the first call to the delivery of my order, which arrived ahead of the scheduled date was excellent.
Thank you,Vernon.
19 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Good customer service!
19 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Item I ordered was exactly as pictured
Item I ordered was exactly as pictured. Shipping was very fast and pricing is great
19 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
everything arrived quickly and in …
everything arrived quickly and in excellent shape. Thanks for taking phone orders--it is easier for us.
18 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Good company to work with
Good company to work with, nice sales people and helpful too.
18 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Very Satisfied!
I have gotten everything very quickly! I waited for backordered items to come in and when I checked on the status a few days later, they were already at my door.
18 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
White hob nail jars
I ordered 4 inch white hob nail jars. The quality is perfect beyond my expectations. They were packed securely with attention to detail. Speedy delivery. My communication with customer service was attentive and professional. I will order from Retail Resource again.
18 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
I ordered sponge Hanger strips weighing …
I ordered sponge Hanger strips weighing less that 15 oz. Was not told what the shipping charge would be. Cost of my order was 17.38. To my horror the shipping charge was 18.78. I called and complained. I would never have ordered knowing the shipping was more than the item. I did advise I did not mind a reasonable charge. I was told on 7-10-17 the shipping charge would be refunded. To date this has not happened. I will NEVER order or recommend Retail Resource until this has been resolved.
18 July 2017
Unprompted review
Reply from Retail Resource
Frances - we have refunded $10.00 to the card used to purchase the hanger strips as requested which leaves your freight at $8.78. Thank you for your order with us.
Great Service!
I called Retail Resource , about pricing a quantity of produce baskets. The customer service was exceptional! The ordering was effortless and the product was delivered in a very timely fashion.
17 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Little slow in deliver time
Little slow in deliver time. Order accurate and price competitive.
17 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
I like the product but paying $15.for …
I like the product but paying $15.for shipping 3 boxes combined into 1 package that would go USPS 1st class is a RIP=OFF
16 July 2017
Unprompted review
Reply from Retail Resource
It is important that our customers are happy with their order. Please see your e-mail for a solution.
Extremely helpful with on line and …
Extremely helpful with on line and phone call assistance....I was very impressed with service, off of a coupon upon request and the product that was offered......I will continue to return for more products!
14 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Customer service was great and delivery …
Customer service was great and delivery was very fast!
14 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
I ordered a new pricing gun when my old …
I ordered a new pricing gun when my old one that I had purchased from another store supply company broke. The gun was horrible to load labels in and not well made for the price. I looked in the Retail Resource catalog and found two label makers that looked like what I wanted. I called the company and was pleased with the customer service. The pointed me to the premium gun that I had been looking for! They said the gun was out of stock but would be shipped within two weeks. Within a few days I received notice it had been shipped! When the gun arrived in a few days I was totally satisfied with their recommendation! It is a quality, easy to load gun! I cannot say enough good things about Retail Resource. They will be my one stop shop for future items for my business!
5 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
Product arrived quickly and as …
Product arrived quickly and as described on website. Chatt help was helpfull,
2 July 2017
Unprompted review
Reply from Retail Resource
It's our pleasure to have you as a customer. Thank you!
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