RetireBetter - Reverse Mortgage Canada Reviews 148

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ms Jaina Tailor one of the best broker I ever work with.she guide and Provide good information she helped me to understand the document before I sign.please keep up the good work you are doing.

Rated 5 out of 5 stars

Presto Mortgage helped myself and my wife through difficult times for a few years. Our agent Sanita was very helpful took our calls when ever we called.We recommend this company who are having troub... See more

Company replied

Rated 5 out of 5 stars

I am someone who is usually right on top of things but, thanks to Syed, I don’t have to be when it comes to our mortgage now. After a few different financing transactions we trust 100% that Syed wants... See more

Rated 5 out of 5 stars

Working with Syed was a great experience from start to finish. He was knowledgeable, responsive, and made the entire mortgage process smooth and stress-free. We felt well-informed and supported th... See more

Company replied

Company details

  1. Mortgage broker
  2. Alternative Financial Services
  3. Financial advisor

About RetireBetter - Reverse Mortgage Canada

Written by the company

RetireBetter, a division of Presto Mortgages, provides homeowners over the age of 55 the ability to live with dignity and financial independence by offering them reverse mortgage solutions in Canada.

We understand retirement can be a stressful time for many---let us show you how a reverse mortgage can improve your lifestyle and allow you to live your retirement on your own terms.

With a reverse mortgage, you can live in your cherished home for life without making any mortgage payments--no need to downsize or move into a retirement home!

Or you can use a reverse mortgage for paying off debts, renovations, health care expenses, helping family or simply living your retirement years to the fullest!

More Canadians are taking reverse mortgages than ever before--let us show you the advantages of this product specially designed for homeowners over the age of 55.

Scared about reverse mortgages? Think you will lose your home or not be able to pass it down to your children?

Or just curious about reverse mortgages?


We're ready to help! Here are some options:

Option 1: You can review our comprehensive online resources.

Option 2: Feel free to download our Reverse Mortgage E-Book.

Option 3: Prefer to chat instead? You can schedule a call with us at your convenience and we'll be happy to answer all of your questions.



At RetireBetter, we are the experts in Reverse Mortgages in Canada and can give you unbiased advice about your best options.

Made up of licensed mortgage professionals with reverse mortgage expertise, RetireBetter has completed thousands of mortgage transactions since 2016.

Contact info

4.8

Excellent

TrustScore 5 out of 5

148 reviews

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Rated 5 out of 5 stars

From our first call to your office

From our first call to your office, Syed was so understanding of my situation, he told me that he could help me with the Chip Reverse Mortgage. He was so pleasant and very knowledgeable, I trusted him completely. My phone calls and texts were answered promptly. Syed keep me updated on everything that was going on. I truly appreciated what he did for me, without his help I would have had to sell my home. Thank you so much Syed, you were a God sent.

9 July 2025
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks for the 5 star review - we'll be sure to share your feedback with the entire team.

Rated 5 out of 5 stars

Great customer service

Great customer service , very professional I’ve just finalized my reverse mortgage, less worry , stress free and very happy , I’m 66 years old and I was so worry to take this important decision and had so many questions , Syed was very helpful , and very knowledgeable, I was very confident and comfortable communicating with Syed , he is very patience , and guided me with all the process , never had a negative answer always trying to help , I am highly recommending Retire Better , thanks So much Syed for your help . Now I’m ready for my projects… thanks again !

6 July 2025
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks so much for your review - we're so glad you are less stressed and happy with your decision to get a reverse mortgage!

Rated 5 out of 5 stars

Great Experience from Start to Finish

Working with Syed was a great experience from start to finish. He was knowledgeable, responsive, and made the entire mortgage process smooth and stress-free. We felt well-informed and supported the whole way through.

Syed secured us a great rate and handled everything efficiently. We highly recommend him to anyone looking for a reliable and professional mortgage agent.

Thank you for all your help!

29 May 2025
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Reply from RetireBetter - Reverse Mortgage Canada

Thank you so much for your kind words - we appreciate you taking the time to provide a positive review about Syed and RetireBetter.

Rated 1 out of 5 stars

Horrible Organization

These people got my mother into a horrible mortgage situation with a loan unaffordable to her. She is now facing foreclosure. They clearly take advantage of unknowing seniors and do not have their best interest in mind when trying to profit off of them. Disgusting and shameful.

1 February 2025
Unprompted review
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

We have not been able to confirm your mother was our client. Despite asking for additional information, we have received no response.

All of our clients are given an opportunity to meet with an independent lawyer to ensure they understand the transaction they are entering; homeowners can cancel the transaction without penalty or cost if they are not comfortable proceeding. As such, if we did act for your mother, she met with a lawyer, confirmed her understanding and agreed to proceed. To say we are "taking advantage of unknowing seniors" is misleading.

Clearly, your "review" stands out from other peoples' experiences. In our opinion, it is not accurate and does not represent a typical experience with RetireBetter.

Rated 5 out of 5 stars

We just completed our Reverse Mortgage…

We just completed our Reverse Mortgage this week.
We had Syed working with us. He was very patient and kind to explain the process and walk us through.
The mortgage was very long closing due to BMO's lack of cooperation. The fellows at RetireBetter did all they could to expedite, going to the highest level. Thank you, Papy as well.

25 May 2025
Unprompted review
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks for the review and your patience as we dealt with the hiccups that came along...working with you was delightful!

Rated 5 out of 5 stars

They helped me to be able to retire…

They helped me to be able to retire sooner and more confidently. The end result is most important. The gathering of information by Retirebetter was a little disorganized and there were a couple of miscommunications, but the deal was done in reasonable time and with absolutely no regret on my part. Retirebetter helped me achieve my goal and for that, I am eternally grateful. Thank you!

13 November 2024
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Reply from RetireBetter - Reverse Mortgage Canada

Thanks for sharing your experience with others. We enjoyed working with you and very much appreciate the referral you sent our way.

Rated 5 out of 5 stars

Exceptional service

I recently had a pleasure of working with Syed for my mortgage loan. Syed is extremely knowledgeable and very experienced. He goes above and beyond, walked me through the entire process from start to finish made the entire experience seamless.
I highly recommend RetireBetter and Syed to everyone looking for exceptional personal service.
Thank you very much Syed
Elizabeth

23 May 2025
Unprompted review
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thank you for your review! We've passed your feedback and appreciation to Syed!

Rated 4 out of 5 stars

Sunita was very helpful to get what we…

Sunita was very helpful to get what we needed looking forward to working with her again in the future email and phone conversation were a little slow but it all worked out

2 April 2025
Unprompted review
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Glad we were able to get you what you needed - thanks for the review!

Rated 5 out of 5 stars

When I decided to go with RetireBetter

When I decided to go with RetireBetter, what made is so amazing for my husband and I was Jaina, she knew exactly what we needed she was able to provide us with options that really helped us and gave us peace of mind. Jaina ensured that from the start to closing everything went smoothly for us there were no delays and the team that Jaina provided to us was amazing I can't that Jaina enough for her wonderful attitude so caring and ensured we were satisfied with everything... can't wait to work with her again. Thank you Jaina :)

2 April 2025
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Reply from RetireBetter - Reverse Mortgage Canada

Thanks for your review - we've shared your feedback with Jaina!

Rated 5 out of 5 stars

Great job 👏

Great job 👏
After bringing Jaina up to speed regarding my property needs
Jaina was able to pull it all together nicely

1 April 2025
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks for your review - we've shared your feedback with Jaina and the team! Much appreciated!

Rated 5 out of 5 stars

Easy to understand and explains all of…

Easy to understand and explains all of the steps required to attain a reverse mortgage.
I would recommend reading this process from RetireBetter to educate yourself on the pros and cons of a reverse mortgage.
Gord.B.

20 February 2025
Unprompted review
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thx for downloading our ebook about reverse mortgages. Glad you found it helpful and let us know if we can provide any further assistance!

Rated 5 out of 5 stars

Thank you Jaina

Jaina was professional, knowledgeable, courteous and friendly while being always available and helpful in navigating the application process through to approval.

6 January 2025
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks for your feedback - it was a pleaseure working with you!

Rated 5 out of 5 stars

I had an excellent ,very professional…

I had an excellent ,very professional lady by the name of Jaina. She explained everything thoroughly and was one of the nicest person I have ever spoken with. I felt like I was talking to one of my friends. She was so down to earth and extremely friendly and a delight to speak with. This lady deserves a raise. You will be so satisfied with her and the company RetireBetter!!!

28 January 2025
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks very much for taking the time to share your experience - we'll be sure to pass your feedback to Jaina. We're delighted you enjoyed working with us!

Rated 5 out of 5 stars

If you need financing talk to Jaina. she goes over and above to serve you.

Jaina went over and above to get a refinance mortgage in place in the short time frame I had to prevent the existing mortgage from going into auto renewal and all the fees an penalties that came with the auto renewal.
I can not say enough about the service. I've already sent Jaina a referral.

7 January 2025
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks for your review - we're so glad you enjoyed working with Jaina and the RetireBetter team!

Rated 5 out of 5 stars

My experience was very positive

A pleasure to deal with and without stress!
From the very beginning of the process our representative, Fawad was very professional, positive, friendly and always kept us informed during the entire time .
He obviously knows his business and made absolutely sure that all our questions were dealt with.
His communication skills are exemplary and to that end we were never in a situation were we had to probe for information.
I highly recommend Fawad and his team.

13 November 2024
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

We're so glad you enjoyed working with Fawad and the team! This personal experience is so much better than dealing with somebody in a bank, isn't it?

Rated 5 out of 5 stars

I was treated with respect and…

I was treated with respect and understanding throughout a very difficult decision I was faced with in my life, Syed and associates made sure I had complete understanding of every process and were willing to not move forward until they were sure that I had. Thank You everyone! Mrs. Vicki Ellis

14 November 2024
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Reply from RetireBetter - Reverse Mortgage Canada

Glad you were happy dealing with Syed and the team Vicki! These transactions can be stressful for homeowners - we try very hard to make it comfortable and stress-free at all times. That's how we differentiate from just dealing with the bank directly---it can be very frustrating otherwise. Thanks for the kind review!

Rated 5 out of 5 stars

My expérience with Retire Bettwr was à…

My expérience with Retire Bettwr was à positive one. I had.a wonderful advisor called Sayed. Will always be grateful for his support. Sayed was ALWAYS available for any question that I had. I would recommend the reverse mortgage to anyone who wishes to retire peacefuly.

13 November 2024
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thank you for the kind review Suzanne! We are so happy you felt supported by Syed and the team. Enjoy your retirement and keep in touch!

Rated 3 out of 5 stars

What is the long term cost

Would be not bad if you could have a longer term then 5 years

5 November 2024
Unprompted review
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Louis, as requested, we sent you information on how the reverse mortgage works after 10 years. it does NOT have to be paid after 5 years. It can continue for life and you will have equity in the future.
Contact us if you have any more questions.

Rated 5 out of 5 stars

I gotta try something I guess

I gotta try something I guess

24 October 2024
Unprompted review
RetireBetter - Reverse Mortgage Canada logo

Reply from RetireBetter - Reverse Mortgage Canada

Thanks for reaching out to us-I think we'll be able to help you once we have more information.

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