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Retirement Villages offers independent retirement living options at 16 locations across the UK plus a range of care services at some villages
Kingston Road, KT22 7LU, Leatherhead, United Kingdom
3.8
2 reviews
No recent history of asking for reviews
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The place has been updated and the garden area in Howard selling is breathtaking. Its a fully established garden with lots of miniature garden shrubs and a area where you can have your own vegetable patch!! There is no bending or kneeling on the ground as they are waist high areas in these modern modules. Come take a look.
This review concerns Elmbridge Village and their mistreatment of a 94-year-old resident. I have written to the CEO twice (once by recorded delivery) and had neither a reply nor even an acknowledgement to my letter, which I find to be incredibly rude. This would seem to be the company ethos; RV built a new block next to the resident's property, but did not go to the expense of providing any more car parking for the new block. The new residents have taken over the parking which was for the existing residents, and without any discussion have banned existing residents' visitors from parking. The resident only found out when her carer had a memo put on her windscreen telling her to park several hundred yards away! It seems that profit is the only thing that matters to RV.
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