Retro Designer Wear Reviews 220

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

i had an amazing experience when i purchased from the store i was unsure of the VW/ bag styles before entering. All staff were welcoming and extemely helpfull apon me arriving. I was struggling to dec... See more

Rated 5 out of 5 stars

Service second to none ! I have been in a lot of times recently with my wee dad hovering up some amazing bargains on a weekly basis . Sara , her sister and the team were absolutely amazing with him... See more

Rated 5 out of 5 stars

Just picked up my 5th order with Retro Designer Wear and as with every time I've ordered, the product was perfect, decently priced and the staff were super friendly. I've had order delivered bef... See more

Rated 1 out of 5 stars

This was a hard review as I was very happy how quickly my item originally arrived, it didn’t fit and customer support was very helpful and the jumper was returned and full refund given, as there was n... See more

Company details

  1. #311 of 619 best companies in Clothing Shop

Written by the company

All your favourite designer clothing brands in one place for men's, kids and women's.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazing service bought few stuff from…

Amazing service bought few stuff from these guys and very happy with items also prices brilliant and staff very nice 👍👍👍❤️❤️❤️

2 December 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hey Lee,
Thanks for the amazing review! I'll be sure to let the shop team know they're doing a great job!
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

First order came within 24 hours

First order came within 24 hours. Product fine for half price so no worries thanks

20 November 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Michael, thanks for your awesome review.
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Great service ,prompt delivery on an…

Great service ,prompt delivery on an item that was out of stock everywhere else …
Daughter over moon when this was available from Retro Design … 👍🏻😍

7 November 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Shirley,
We're so glad you and your daughter loved your purchase!
Many thanks
The Team @ Retro

Rated 5 out of 5 stars

Fast delivery

22 October 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Trace,
Thanks for your 5 star review.
Many thanks
The Team @ Retro

Rated 3 out of 5 stars

company review

item I ordered was too big so sent it back the ordering and returning was dealt with brilliantly my only gripe would be the 12 quid it cost to have it sent then the cost to send it back,wheres the free return labels?its a designer shop with expensive items

27 September 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi there,

I'm sorry to hear your experience wasn't 5-sar! I'll certainly pass your feedback onto the team for consideration.

The Team @ Retro

Rated 5 out of 5 stars

Brilliant service

7 September 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Joseph,

Thanks for your amazing review. Glad to see you received 5 Star service.

The Tam @ Retro

Rated 5 out of 5 stars

Definitely ⭐️⭐️⭐️⭐️⭐️…

What a first great experience I orderd the wrong size by mistake they even rang me to say they would keep the size I needed to one side as there was not many left soon as I return the wrong size they sent the right size to me straight away very fast delivery I will definitely be ordering from hear again great customer service ⭐️⭐️⭐️⭐️⭐️

1 September 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Thank you Chelsea, we're glad we were able to get the issue resolved quickly too :)

Rated 5 out of 5 stars

On time delivery nice Gucci tee at good…

On time delivery nice Gucci tee at good price! Shopped multiple times already always happy with them.

19 July 2022
Retro Designer Wear logo

Reply from Retro Designer Wear

Hi Kerry, thanks you so much for your great review. We're glad you're always happy with your purchases and our service :)

Rated 1 out of 5 stars

Sent faulty item and not responding

Send faulty items and customer service do not respond.

Purchased a pair of Valentino trainers online for £269, when they arrived they were faulty, I sent photos and requested a refund. They responded initially, agreeing the trainers were faulty and that I can refund them. When I requested further information on how to return them, they've stopped responding. I am now outside of the refund policy, £269 out of pocket and left with a faulty pair of trainers.

I don't usually complain but think it's disgusting considering the price of the purchase

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Great experience

Great price, fast delivery, and extremely understanding when I had to return my item. My customer experience was great and I look forward to shopping with them again. The quality of the Versace jacket was brilliant and it is a shame it didn't fit. Thanks for a great end to end customer journey.

11 June 2022
Unprompted review
Retro Designer Wear logo

Reply from Retro Designer Wear

Hey Darren, thanks so much for your amazing review. We were sorry to hear the jacket wasn't the right fit, but we hope to serve you again soon

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