Retro Sports Factory  Reviews 159

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their clear pictures, vibrant colors, and overall good quality. Many people appreciate the unique and customizable options available, making items special and well-received as gifts. The delivery service is consistently highlighted as quick and efficient, often exceeding expectations. However, some customers also noted issues with the quality of certain products, particularly aprons and towels. These reviewers described the material as very thin, cheap, and prone to fraying, with some finding it unsuitable for its intended use. There were also occasional mentions of late deliveries or a lack of communication regarding delivery times.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the good quality of items, with some... See more

Quality

People report ambiguous experiences with quality. While many customers praise the good quality of products,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a personalised golf towel as a birthday gift for a friend. It arrived really quickly and totally exceeded my expectations (that doesn’t happen often)! The picture was clear and the colours vi... See more

Rated 5 out of 5 stars

Bought two towels for my brothers for Xmas, quality and design was good. Being football fans I thought this was a unique present so different from the usual ideas the shops have. I also bought my sis... See more

Rated 5 out of 5 stars

Amazing customer service. I had a quicker delivery request for a flag for my son for his first away day football match and they went above and beyond to make sure it arrived in time and that my son ha... See more

Rated 5 out of 5 stars

I ordered a gift set for my brother in laws birthday. It arrived within days and is well presented in a box. The items are well made and a good quality. It is excellent value for money and a great gif... See more


Company details

  1. #305 of 372 best companies in Gift shop

Written by the company

WHO WE ARE: Retro Sports Factory specialise in personalised retro sports gifts, inspired by the favourite kits of the 70's, 80's, 90's & 00's. We offer a huge range of fun and loveable gifts perfect for all sports fanatics. WHY RETRO SPORTS FACTORY?: We know the stress of trying to find unusual gift ideas, that's why we have created an amazing range of top selling gifts, we know that your family and friends will love. OUR GIFTING RANGE: Our unique collection of nostalgic retro prints are available on a range of best selling gifts from; Metal Prints, T-Shirts, Beach Towels, Golf Towels, Shirt Cushions, Bucket Hats, Aprons and many other popular gifting accessories. MADE IN ENGLAND: All Retro Sports Factory gifts are Made in England to the highest quality. MORE ABOUT US: We are a Yorkshire, family run business with a huge passion for sports and personalised gift memorabilia. EXCELLENT CUSTOMER SERVICE: We are extremely customer centric and pride ourselves on excellent customer service and communication. We offer fast, hassle free shipping throughout the UK. We aim to deliver all personalised gifts within 2-3 working days. Please note during unprecedented busy periods this may increase to 3-5 working days. This is very rare :)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

159 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Bought a personalised golf towel as a…

Bought a personalised golf towel as a birthday gift for a friend. It arrived really quickly and totally exceeded my expectations (that doesn’t happen often)! The picture was clear and the colours vibrant. I’m sure the recipient will love it.

23 February 2026
Rated 5 out of 5 stars

Great site!

Great site, loads of choices, was able to customise my item, which made it extra special! Value for money, item received was exactly like what I saw on website. Would thoroughly recommend.

27 January 2026
Rated 1 out of 5 stars

A rip off

Bought an apron as a Christmas present. Pretty disgusted with what I received and unable to return it due to company policy. No quality, very thin cheap material. No hemming to edges and frays easily. Won’t be buying from or recommending this company to anybody based on this product. A rip off (literally).

18 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. I had a quicker delivery request for a flag for my son for his first away day football match and they went above and beyond to make sure it arrived in time and that my son had a day to remember (apart from the defeat we had to endure). I cannot thank them enough. Flag was fantastic quality and will now take pride and place on his bedroom wall until the next away game he can get to. Highly recommend and will use this company again.

28 January 2026
Rated 2 out of 5 stars

Towel…

Late delivery showed as within 48 hours upon ordering however store was closed so actually took over a week quality of material not great.

5 January 2026
Rated 1 out of 5 stars

Very poor quality, cheap material

Bought 3 team shirt aprons for my 3 grown up sons and was extremely disappointed with the quality. They look great from a distance but the material is so thin and cheap looking. I paid just over £50 for the 3 and feel ashamed having to give them as I cannot afford to replace them

14 December 2025
Unprompted review

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