Retrosystem Reviews 118

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great, responsive support with a great community and trustworthy providers. I've been a customer for several years now, and have had nothing but a great experience! The product(s) are extensive, and... See more

Rated 5 out of 5 stars

Excellent community and support. Any queries are answered promptly and there is a respect amongst users to use their experience to guide new users who in turn do their part too. Excellent valu... See more

Rated 5 out of 5 stars

I've seen many collections and assortments over the years, by far this one is the best. Its all there, no guess work or mind numbing configs to deal with. Everything works, the content is rich with co... See more

Rated 4 out of 5 stars

I bought the 60tb infinity build last year for £179, thinking you're going to get the 90 tb or the 120tb as a free upgrade. I noticed I and other users question this. Its very confusing and slightl... See more

Company details

  1. Gaming services

Written by the company

Welcome to Retrosystem, your gateway to the enchanting world of gaming nostalgia. Contrary to popular belief, Hyperspin and LaunchBox can be difficult and extremely time consuming project to take on. Especially, if you don't have a technical background. These are the tools that unlock access to classic games like Zelda and Super Mario, letting you experience the magic of the good old days. Since our establishment in late 2008, Retrosystem has earned the trust of over 2000 customers as the premier arcade solutions provider. With Retrosystem's pre-configured drives, your arcade or retro gaming machine can be up and running within just 15 minutes. Imagine having access to over 1000+ systems, each set up perfectly for your hardware and controllers. At Retrosystem, we're all about making your journey into the past simple and exciting.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I finished the 16TB purchase and ftp…

I finished the 16TB purchase and ftp the files to my harddrive everything is as promised and up to date. I was hoping it would have included the Nintendo switch Legend of Zelda games and the smash brothers for the intense 16TB this was an awesome setup will purchase an upgrade later on take care retrosystem

13 February 2025
Rated 5 out of 5 stars

EXTRAORDINARY

Hello
The Treasures of Passion a Responsive and Formidable After-Sales Service
a web master very very STRONG a real mutual assistance between members and staff EXTRAORDINARY what more to ask?

5 February 2025
Rated 5 out of 5 stars

134 TB build

Everything has been strait forward so far! I purchased the 135 TB package so I have a lot to work with before I can start the fun stuff! Thanks again.

18 February 2025
Unprompted review
Rated 5 out of 5 stars

Very responsive and active support…

Very responsive and active support through the entire process via Discord. Email is another common form of communication. Making this purchase isn’t just about buying a product, you really become a member of a much broader community of like minded individuals. I’m very happy with my purchase and will continue to expand upon my arcade collection.

16 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Communication

Great Communication, Very Helpful And Humble Team. Thanking Greg For Understanding Defently Will Keep Purchasing, I'll Recommend This Service To Anybody

2 January 2025
Rated 5 out of 5 stars

As a lifelong collector

As a lifelong collector, I’ve always loved gaming—retro, new, and everything in between—and Retrosystem has been amazing in helping me build my ultimate collection. The massive library covers all genres, the downloads are seamless, and the Discord community is both friendly and knowledgeable.

Rediscovering classics and expanding my collection has been such a rewarding experience. Thank you to Retrosystem for making it all possible and for the great service!

20 December 2024
Unprompted review
Rated 5 out of 5 stars

I've purchased a few other services.....

I've purchased a few other services like this one and I must say this one is the best out of them. I say that mostly because of the customer service and the oh so helpful community of like minded people that makes it a no brainier to purchase. The collections are insane

28 December 2024
Unprompted review
Rated 5 out of 5 stars

90tb to 120tb

I bought the 90tb and got upgraded to 120tb.all servers are fast so downloading flies is a breeze.i bought setups from other sellers before and had non stop issues.i am 1 week into having this setup and so far everything works perfect.top seller,i will be buying future upgrades

18 November 2024
Unprompted review
Rated 5 out of 5 stars

This is the system you want

First let me say. If you are hoping to pay and download this system in a few hours you should look elsewhere. I ordered my 90tb system in Sept and I am still working on the first 16tb. Now content, I only have the first set ready to play but even there if I played 10 games a day it would take my years to get through just the amount of games. How easy is the system to use? It is average. If you are not building a stand alone arcade with the same setup that is preprogrammed into the build you will have to tinker with some settings. Support, this can be hit and miss there is a vast wealth of information on the discord and the mods are very informative. The draw back is that the wealth of knowledge is in a sea of post and you are often asked to look in a particular section to find the answer. The search function will become your best friend for this. Value, prior to the system I mistakenly invested in what was supposed to be a plug and play system with support. That mistake cost me 600+ and then my cost to get this system as well. The amount of content and support afforded for the cost of this system is hands down a great value. I could have got this system and the NAS to hold it for what I paid for with the first system. I will hands down be upgrading to future expansions that become available.

22 November 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look