The Big Fan Club Reviews 27

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Have emailed you, used your chat online and still you don’t respond, part of my order was wrong and you say send pics and we will sort it, but you never respond. Terrible customer service, which is s... See more

Company replied

Rated 5 out of 5 stars

Absolutely delighted with my designs! The finish is outstanding, and the personalisation option made for a really special gift for my Mum! The customer service was also outstanding - the team bent ove... See more

Company replied

Rated 5 out of 5 stars

Great product and awesome service. When ordered I spelt name wrong to personalise it. This was picked up by staff who called me to check spelling. Amazing attention to detail that this was spotted

Company replied

Company details

  1. Online marketplace
  2. Artist
  3. Poster Shop

Written by the company

The Big Fan Club, the home of Retro Wheelz and Club Shirts offer the consumer the opportunity to personalise high-quality premium wall art. The digital illustration is then printed onto vinyl and enhanced with a matt laminate to protect the artwork. This superior print is then applied to high-end ACM (aluminium composite material) boards which provide a premium finish that is more durable than a traditional art poster. Wall mountable adhesive strips are included to allow the finished piece to be mounted hassle-free and look great in any home or work interior. Alternative premier fixings are also available.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely delighted with my designs

Absolutely delighted with my designs! The finish is outstanding, and the personalisation option made for a really special gift for my Mum! The customer service was also outstanding - the team bent over backwards to help me with everything from design to delivery. I really would recommend wholeheartedly!

5 January 2022
Unprompted review
The Big Fan Club logo

Reply from The Big Fan Club

Thank you TC for your great review it's really appreciated!

Rated 5 out of 5 stars

Loved it

Amazing gift was well appreciated

5 January 2022
The Big Fan Club logo

Reply from The Big Fan Club

We are glad you think so Matthew, we appreciate the kind review, thank you.

Rated 5 out of 5 stars

Very happy with my order

Very happy with my order
Will definitely be ordering more
Thank you so much
⭐️⭐️⭐️⭐️⭐️😀

5 January 2022
The Big Fan Club logo

Reply from The Big Fan Club

Andrew! thank you for giving us 5-Stars, we really appreciate your kind words.

Rated 5 out of 5 stars

Amazing product and service my…

Amazing product and service my boyfriend Craig loved it! Would 100% recommend 👌

5 January 2022
The Big Fan Club logo

Reply from The Big Fan Club

Thank you Louise for your comments we really appreciate it! Glad he loved it!

Rated 5 out of 5 stars

GREAT QUALITY UNIQUE ITEM

This is an excellent item and I shall be purchasing more, quick delivery much appreciated Christmas present.

5 January 2022
The Big Fan Club logo

Reply from The Big Fan Club

Thank you Mandy for your kind words, it's really appreciated. We are glad you were happy with the quality of our wall art!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look