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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick quotes and efficient installation process. Many people found the pricing to be competitive and reasonable, especially when compared to other options. Reviewers are also very satisfied with the product quality and the overall user experience, describing it as smooth, professional, and hassle-free. However, some customers also noted issues with the service, mentioning difficulties in purchasing additional units and occasional poor service. A few other people also felt that the installation was not done properly.

What people talk about most

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, efficient,... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the competitive and reasonable... See more

Product

Clients share positive opinions on the product. Many customers express satisfaction with their new EV... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently report a great experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We just had a battery install done by the Revcharge team. They were efficient in their communication and weren't shy in answering my questions over the journey. On the day Hayley did an amazin... See more

Rated 5 out of 5 stars

Excellent service, quick quote, and once accepted, only a few days for fitting. Very easy transaction from revcharge. Price was competitive compared to comments from others on the Geely Face... See more

Company replied

Rated 5 out of 5 stars

Never heard of Revcharge before they installed the EV charger at my home. I was impressed with their responsiveness to my queries. They kept me informed along the way and the electrician not only did... See more

Company replied

Rated 5 out of 5 stars

Revcharge was excellent to deal with! At first I wasn’t sure who to go with or what charger to install, but I ended up choosing Revcharge and I’m so glad I did. They organised the installation wi... See more

Company replied


Company details

  1. Electric vehicle charging station

Written by the company

revcharge is an end-to-end EV charging service provider. We take the stress and guesswork out of not only finding an EV charger that meets your needs, but that too of organising a trained technician to install and activate your system. Every EV charger on offer has been carefully evaluated for its performance and features by our specialised team. Get a fixed quote today by going to: https://www.revcharge.com.au/request-a-quote


Contact info

4.8

Excellent

TrustScore 5 out of 5

289 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth Process to follow

Right from the start, the process is smooth and easy to follow, saving you time thanks to the website’s efficiency and clear instructions.

26 June 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review, Sheena!

Rated 5 out of 5 stars

Excellent communication

Excellent communication from start to end. Very recommended.

19 June 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review, Andrea!

Rated 5 out of 5 stars

Simple and easy to deal with

Had a Tesla wall charger installed through revcharge. The entire process was simple, quote was competitive and the install went smoothly.

2 June 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a five-star review! :)

Rated 3 out of 5 stars

Frustrating customer experience

Frustrating and unpleasant customer experience. Revcharge website says typical delivery time is 2-3 days however my order was 8 days. No updates provided. Emailed and phoned customer support who advised the order was lost in the inventory system and they were not aware of their system problems. Spent many hours trying to work on a resolution with the customer support team who were very pleasant but totally unable to deal with anything not on their standard script. Requested numerous times to speak to a manager to escalate the issue and encountered reluctance or lack of training in being able to do that. Finally spoke with management who, also very nice, constantly had to check with warehouse/logistics staff on what to do when unexpected issues arise. Was able to arrange a pickup of my pre-paid EV charger at the warehouse, after pleading with the manager. Was told 7am however responsible person at the warehouse doesn’t start until after 8am so spent an hour or so waiting there after incorrect advice. I eventually got my charger and am very happy with the product. My experience with Revcharge is that they have no procedures or awareness of what to do when things outside the normal routine go off-track. Check frequently with them if you order something and be prepared for many hours follow up discussions if there are system issues.

19 June 2025
Unprompted review
revcharge logo

Reply from revcharge

Hi Anthony, thank you for taking the time to share your experience and we truly apologise for the frustration and inconvenience due to an unexpected automation error on our end.

Whilst we are happy that you are satisfied with the product itself, we regret that the process leading up to it did not meet your expectations. Because of this incident, we’ve since reviewed and improved our internal processes to better handle unexpected situations like this and ensure clearer, more proactive communication moving forward.

We truly appreciate your patience and understanding throughout the experience, and your feedback has helped us make important improvements.

Thank you again for giving us the opportunity to resolve this.

Rated 5 out of 5 stars

Supplied & Fitted

Very happy with the overall booking process. Plenty of communication at every stage and a quality installation.

10 June 2025
Unprompted review
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Reply from revcharge

Thank you for leaving a review, Hugh!

Rated 5 out of 5 stars

Expert of EV chargers

Easy communication, smooth installation process, neat work and reasonable pricing.

10 June 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for leaving a review, Grant!

Rated 5 out of 5 stars

Great service from the team

Great service from the team.
Helped me choose the right EV charger and get it installed quickly

4 June 2025
Unprompted review
revcharge logo

Reply from revcharge

Thanks, Nath! We're glad we could help you find the right EV charger and get it installed efficiently. It was a pleasure assisting you! :)

Rated 5 out of 5 stars

Company was great

Company was great, service was quick - would highly recommend.

28 May 2025
Unprompted review
revcharge logo

Reply from revcharge

We're glad to hear you were happy with our service. Thanks, Tony!

Rated 5 out of 5 stars

Good service

Revcharge installed my Tesla charger recently, and the whole process was smooth, quick, and professional. Great communication, fair pricing, and the technician was punctual, tidy, and efficient. Highly recommended!

20 May 2025
Unprompted review
revcharge logo

Reply from revcharge

Appreciate your detailed feedback, Ming! It's great to know that everything, from communication to installation, met your expectations. Thank you for choosing revcharge and for the high recommendation!

Rated 5 out of 5 stars

Quick & Easy

I contacted Revcharge as soon as I received my charger from the dealer to arrange a time and the communications were very transparent and flexible. The installation process was a breeze and my charger was up & running in less than 90 minutes.

15 May 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the 5-star review, Isaac!

Rated 5 out of 5 stars

Quick, neat installation.

it was great respond from the beginning.
Was on time installation.

quick, neat installation by electrician.

14 May 2025
Unprompted review
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Reply from revcharge

Thank you for the 5-star review, Chanwook!

Rated 5 out of 5 stars

The service was excellent

The service was excellent, with a very clean finish. Fantastic job!

13 May 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the 5-star review, Seetha!

Rated 5 out of 5 stars

5 Star Service and Installation

Very happy with the service and installation. My electrical box was located on the opposite side of the garage, tricky job feeding the cable through the first and second story of my house but was done with great care and precision.

Everything was done cleanly and neatly and no mess left behind. I'd recommend Revcharge to my friends and family.

7 May 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the 5-star review, Jordan!

Rated 5 out of 5 stars

Purchase to EV charging in 5 days

I was recommended Revcharge and they did not disappoint. Backed by a proactive helpdesk and painless quotation for the installation i was charging my EV in 5 days from ordering the kit. The installers were terrific also , arrived on time and completed the job in the quoted time. Highly recommended

6 May 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the 5-star review, Mario!

Rated 5 out of 5 stars

Easy and quick process

Whole process and was quick easy through Recharge, They kept me informed along the way, charger was shipped quickly and installation was done very well.

23 April 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the 5-star review, Callum!

Rated 5 out of 5 stars

Reliable service

Easy to get a quote, fast response, and reliable and well-trained electrician.

1 April 2025
Unprompted review
revcharge logo

Reply from revcharge

Thank you for the 5-star review, Andreas!

Rated 4 out of 5 stars

Good service

The entire process was pleasant and smooth. The only setback was the installer is not familiar with charger brand {Starcharge Artemis) and no user manual in the box. Both of us have to figure out how to operate the charger. If it wasn't because of the glitch I would give it a 5 star rating. Overall I'm still happy with service.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Revcharge was great and responsive

Revcharge was great and responsive. Followed the time and date spot on, on the dot and no delay at all. Johnny's the electrician was friendly, helpful and punctuation. The process was smooth and I'm extremely satisfied with their services. I would definitely would use them again. Thanks Revcharge.

9 April 2025
Unprompted review

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