Was searching for a replacement for an ipad Air 2 Wifi and Cellular that lasted 10 years. Didn't want to pay full price, was mostly to be used for oncourt video analysis, Sand courts. Could easily com... See more
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See what reviewers are saying
I will probably never buy new electronics again, as long as refurbished devices are available. It's so much better ethically, and to be honest, I couldn’t see a big difference between a new MacBook a... See more
I was looking for pre-owned Ipone, I checked all possible options like Interdicount, Manor and Tutti. Your web provides all the needed information and photos of the actual phone I choosed among what f... See more
You automatically changed the language to German. We use English or French. The package came quickly. The product looked as described, works satisfactorily so far. We had a little scare as it may hav... See more
Company details
- Mobile Phone Shop
- Computer repair service
- Computer Shop
- Mobile phone repair shop
- Phone repair service
- Second-hand Computer Shop
About Revendo
Written by the company
Wir sind Revendo. Wir kaufen und verkaufen gebrauchte Elektrogeräte in top Zustand (vor allem iPhones, iPads, MacBooks und Android-Smartphones). Damit sorgen wir dafür, dass die Ressourcen unserer Umwelt geschont werden.
Ein zweites Leben für deine Geräte:
Revendo wurde 2013 von zwei Freunden gegründet, um ein wachsendes Problem zu lösen: Immer mehr Smartphones und Computer landen auf dem Müll, obwohl sie noch weiter genutzt werden könnten. Gleichzeitig gibt es viele Menschen, denen ein gebrauchtes Gerät noch viel Freude bereiten würde. Diese Lücke wollten wir bei Revendo schliessen. Und so fingen wir an, gebrauchte Geräte zu kaufen, diese zu reparieren oder aufzuwerten und sie dann wieder zu einem günstigen Preis zu verkaufen. Das Konzept war erfolgreich und so zählen wir bei Revendo neun Jahre später schon mehr als 120 Mitarbeitende und 10 Filialen. Den Grundsätzen von Upcycling und Wiederverwendung sind wir dabei stets treu geblieben.
Von Apple bis Android:
Unser Grundsatz ist, dass wir zu einem fairen Preis ankaufen, günstig verkaufen und Geräte professionell reparieren. Zu Beginn haben wir uns dabei vor allem auf Smartphones und Laptops von Apple konzentriert, da diese Geräte eine top Qualität haben und zudem äusserst langlebig sind, was sie natürlich ideal für Upcycling macht. Dank unseres Wachstums können wir aber mittlerweile auch refurbished Android-Smartphones anbieten. Daher findest du bei uns neben iPhones, iPads, iMacs und MacBooks jetzt auch Smartphones von Herstellern wie Samsung und Huawei in unserem Sortiment. Neben gebrauchten Geräten verkaufen auch jede Menge Zubehör wie Smartphone-Cases, Schutzfolien, Taschen und noch viel mehr. Das Zubehör ist neu, wir nehmen aber vorzugsweise Hersteller ins Zubehör-Sortiment, die sich ebenfalls für Nachhaltigkeit und Wiederverwendung einsetzen.
Persönlicher Kontakt in Filialen – gerade bei gebrauchten Geräten:
Der persönliche Kontakt zu unseren Kunden ist uns sehr wichtig. Gerade beim Kauf eines gebrauchten Geräts will man dieses gerne mal vor Ort sehen, es in die Hand nehmen und vielleicht auch die eine oder andere Frage stellen. Dieses Bedürfnis unserer Kunden haben wir schon früh erkannt und daher neben dem Online-Verkauf auch viel Energie in den Aufbau unserer Filialen gesteckt. Diese erlauben es uns, unsere Kunden vor Ort von unserem Service zu überzeugen, das beste Gerät für sie zu finden und so Vertrauen aufzubauen. In der Schweiz sind wir mittlerweile mit 9 Geschäften vertreten. Letztes Jahr haben wir zudem mit unserer Filiale in Wien den ersten Schritt ins Ausland gewagt.
Übrigens bleiben wir auch bei der Einrichtung der Filialen unserer Philosophie treu und setzen bei der Inneneinrichtung auf ausrangierte Objekte und wiederverwendete Materialien. So können wir den Kunden unser Upcycling-Konzept auch in den Geschäften näher bringen.
Contact info
Güterstrasse 133, 4053, Basel, Switzerland
- info@revendo.ch
- revendo.com
4.5
Excellent
9k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 24 hours
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My son found the product that he wanted…
My son found the product that he wanted and it was easy to purchase and it shipped quickly. Thank you.
16 August 2024
It does exactly what it says on the tin
Was searching for a replacement for an ipad Air 2 Wifi and Cellular that lasted 10 years. Didn't want to pay full price, was mostly to be used for oncourt video analysis, Sand courts. Could easily compare different models from a replacement Air2, Air (2022), 9th Gen ipad or 3rd Gen ipad Pro. With help of everymac(dot)com and apple compare utility could whittle the selection down.
9 August 2024
Still waiting for the order to arrive
Ordered an iPhone on Saturday and paid for priority shipping (normally 24 hrs (working days) later delivered). The package was handed over to Swiss Post on Monday, but hasn’t arrived by Thursday. Stayed at home for 2 full working days because the track & trace indicated it would arrive (which it didn’t). Still havent received the package, and both Revendo and Swiss Post can’t exactly locate where the package is at the moment and when it will really arrive. I also asked Revendo whether they can retrieve the package and I pick it up at the store directly (would’ve been in hindsight the better option), but once the order is placed and handed over this isn’t possible anymore.
Hope it arrives soon..
17 July 2024
Unprompted review
Reply from Revendo
Hi,
Thank you for your review.
We apologize for the inconvenience and frustration caused by the delay in the delivery of your iPhone. We understand how important timely delivery is, especially when you have opted for priority shipping.
The package was handed over to Swiss Post on the 15th, but we regret that it has not yet been delivered by the 18th. We understand the inconvenience of staying home for two full working days based on the tracking information, only to have the package not arrive.
Unfortunately, once an order has been handed over to Swiss Post, we cannot interfere in the shipping process. Only the postal service can exactly track and provide updates on the parcel's status.
We sincerely hope that your package arrives soon. In the meantime, we are closely monitoring the situation and will keep you updated on any developments. If there is anything else we can assist you with, please do not hesitate to reach out.
Thank you for your patience and understanding.
you Revendo Team.
Amazing customer service
Very pleased with Revendo! I had incredible customer service from Luca with extremely fast responses who was able to assist me with payment when the website was not working.
I received my laptop the day after ordering and it looks practically brand new!
10/10 would recommend.
20 June 2024
Unprompted review
I ordered the iPad on a Tuesday morning…
I ordered the iPad on a Tuesday morning and it arrived the following morning. Excellent service. Also the website was easy to follow and the descriptions were good. All the information I needed to make my decision was there. I have already recommended Revendo to a friend who is looking for a new iPhone.
21 May 2024
MacBook Pro 16" sold by Revendo
MacBook Pro 16" sold by Revendo
full of dust, fans making unnecessary noise, rebooting with kernel Panic, sold CHF 1179 but necessitating CHF 1029 of repair, notably changing the logic board.
15 May 2024
Reply from Revendo
Hello,
we thank you very much for your review.
We are very sorry if you are experiencing issues with your device.
Used device are sold with a one-year warranty, if you're experiencing issues, please feel free to visit one of our stores or send in your device for repair.
If you have any further questions, feel free to contact our customer care team.
You can reach us by chat or mail under info@revendo.ch
Kind regards.
Very good experience with these people
Very good experience with these people. Goods are as described and shipped quite quickly.
It would be nice is the ability to register interest in a specific product/model could be reactivated.
23 April 2024
Why didn't I try it before?
One friend told me about Revendo and I was hesitant to try but now I'm so happy I did it! I bought an iPhone and a Mac charger and both are working great. I recommend!
12 April 2024
quick and efficient.
9 April 2024
Reply from Revendo
Hello,
We thank you for your review.
We are sorry you feel this way.
We are waiting on your confirmation of your buyback offer.
A new mail with your offer has been sent now.
Kind regards.
Still waiting for my order
+ Responsive customer Service
- No clue in dealing with KYC.
I paid a premium for my order to be shipped for a birthday gift to realise 5 days later that the product was sent with a misspelled name with no apparent reason.
- Switzerland has 3 national languages, i do not believe that preventing French and Italian customers from accessing your live chat is an inclusive idea.
I still cannot review the product quality and conformity, i still have not received it.
16 April 2024
Unprompted review
Reply from Revendo
Hello,
We thank you for your review.
The order was sent to the address that was given during the Online ordering process.
How a typo came to appear is sadly unclear.
Our customer can be contacted in German, French, or English, be it by chat phone or mail.
We will make sure to reship your order as soon as it gets returned to us.
Kind regards.
Product is satisfying
You automatically changed the language to German. We use English or French.
The package came quickly. The product looked as described, works satisfactorily so far. We had a little scare as it may have created an alert log-in from Russia. Someone or something may have pre-programmed it. We had to change passwords. Everything ok so far.
31 March 2024
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