The order never arrived and no communication as promised Abbott delivery or tracking I called and emailed with no response I’m currently working with my credit card company to get my money back
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Ordered a blue set of King size linen bedding, was so thrilled with it I ordered a white set after I had tested, washed and tumble dried it. Only tiny problem was the king size fitted sheet was a l... See more
Company replied
The quality of both the 100% linen and the 100% cotton is excellent. They wash well and look very different when on the bed. The cotton set looks crisp and elegant whereas the linen looks sumptuous an... See more
I placed an order with plenty of time for delivery in advance of when it was needed but it did not show up. There is no phone number to contact customer care so communication is disjointed and instea... See more
Company replied
Company details
Information provided by various external sources
Online retailer or natural pure linen and luxury cotton bedding
Contact info
127 Maplewell Road, LE12 8QY, Loughborough, United Kingdom
- 01509 890431
- care@reverstone.com
- reverstone.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Ordered a lovely duvet set
Ordered a lovely duvet set. No text, no email in response to my email. I am going to get my bank to refund the money. Not at all happy.
Never recieved this item
Never recieved this item! Tried emailing but no reply
The order never arrived and no…
The order never arrived and no communication as promised Abbott delivery or tracking
I called and emailed with no response
I’m currently working with my credit card company to get my money back
Avoid! Do not send out goods and do not respond.
Avoid! I placed on order on 25th Sep and still haven't received the product nor any order updates nor any responses to my emails. I will be reporting them to the small claims court to get my money back.
I placed an order.
I placed an order. Payment was taken and I have contacted Rever Stone by email and contact form to ask what is happening with my delivery that was showing as being in stock with a 3 to 5 day delivery. I have not had any delivery or information so I wrote to the company. I have had no reply and there is no telephone number to contact the company. Looks like I will have to make a claim in the small claims court that is if I can find out more information on the company. My experience shows that you are taking a chance with your money with this company.
Just to update the above post. Rever Stone have just refunded my money.
Prompt service.
Extremely poor customer care
I placed an order with plenty of time for delivery in advance of when it was needed but it did not show up. There is no phone number to contact customer care so communication is disjointed and instead of arranging alternative delivery they seem to have just cancelled the order without giving me any details of the refund arrangements. So I am just left in the dark. No refund. No goods. No communication.

Reply from Rever Stone
Great value for money and very fast…
Great value for money and very fast delivery. Brilliant product.
Linen bedding
The delivery was very fast and the product arrived safely.
The king sized duvet cover was a little too large however, so that the duvet moved about inside it.
Satisfied customer
Great product. Lovely linen bedding at very competitive price. Just what I wanted. I had missed half my address out and this was corrected before I told them! So great customer service too.
Thank you for a gorgeous product and …
Thank you for a gorgeous product and your exemplary customer care. Will definitely buy from you again.
It was great to get a good quality product...
It was great to get a good quality product at a reasonable price without any problems at all. I am going to purchase some more for Christmas.
Lovely products and excellent service- …
Lovely products and excellent service- highly recommend
Excellent
Great , really quick delivery , fantastic quality duvet covers , great value for money
Quality products
The quality of both the 100% linen and the 100% cotton is excellent. They wash well and look very different when on the bed. The cotton set looks crisp and elegant whereas the linen looks sumptuous and inviting. Both are well worth the money. You will not be disappointed with either purchase.
Purchase November 2017
Great company to buy from, good communication and excellent quality products exactly as advertised.
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