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Company details

  1. Software company
  2. Software Vendor

Information provided by various external sources

ReviewPro helps hotels listen and act on guest feedback quickly and efficiently to exceed expectations, boost online rankings and increase revenue.


Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DAILY SPAMMiING ME to leave a review

Constantly hassling me by sending me daily emails to review a hotel I stayed at. On receiving the first email, i was going to leave a review. However, after being continually spammed, I will not now, since the hotel has used an stupidcompany like reviewpro.

Customers do not want to be spammed continually.

11 December 2024
Unprompted review
Rated 1 out of 5 stars

I am a client for 8 years now in two…

I am a client for 8 years now in two hotel of a company that manages reputation.

I am requesting a meeting with the head of costumer service for two months and the only reply I get is that is not available as the tool is not giving solutions to our challenges and would like to discuss next steps.

What type of company that helps to manage te reputation doesn't care to hear a client and denies a meeting for 75 days now?

15 April 2024
Unprompted review

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