ReVitalise Reviews 

191
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers had a great experience with this company. Customers consistently praise the product's fantastic taste and high quality, noting its effectiveness and variety of appealing flavors. Many appreciate the fast and timely delivery service, often receiving their orders quickly. Reviewers also highlight the company's excellent customer service, which efficiently resolves any issues that may arise. However, some customers also noted concerns regarding the taste, describing certain flavors as too sweet, artificial, or unpleasant. A few other people experienced issues with delivery, citing significant delays or problems with the chosen courier. Additionally, some reviewers mentioned product consistency issues, such as leaky packaging, grainy texture, or changes in flavor.

What people talk about most

Product

Customers had positive experiences with product, with many praising its great taste and wide range of... See more

Quality

Users describe positive interactions with product quality, often praising its effectiveness in rehydrating... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and fast... See more

Order

Consumers find the ordering experience to be ambiguous, with some reporting easy ordering processes and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Watermelon (fantastic!), sour apple (more link a granny smith, but absolutely spot on with flavour), lime (not bad, husband likes it more) , grape (sorry missed the mark on that one, a... See more

Rated 4 out of 5 stars

I have used this hydration mix for a while now and find it to be excellent in giving a boost when one hits that afternoon low at work (construction industry, tradie). In the past I found the lid seal... See more

Rated 4 out of 5 stars

I’ve ordered 2 tubs of lime & lemon on 2 occasions now. The first arrived in a good timeline and the second order was held up significantly with their chosen courier. This was posted and received in... See more

Rated 4 out of 5 stars

I’ve only just started drinking your product. I love the watermelon flavour. Not sure what I should be expecting but all I can say atm is it tastes fantastic

Company replied


Company details

  1. Vitamin & Supplements Shop

Written by the company

ReVitalise is the ideal blend of electrolytes to revitalise your body with minerals lost through sweat and daily activity. ReVitalise is good for every lifestyle. Keto, Paleo, Vegan, athletes, travellers, gluten-free and Non-GMO. Great for kids, fussy eaters, active teens, lactating moms, families, athletes, diabetics and busy people on the go. Every mineral in ReVitalise has been carefully selected to support important functions in the body.


Contact info

4.1

Great

TrustScore 4 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(191)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Such a disappointment. SICKLY sweet

I tried the sour apple and the raspberry flavoured electrolytes and hated them. Even at a fraction of the recommended serve, they were both sickly sweet. Unbearable to drink. Even with added salt. Such a let down.

22 September 2024
Rated 5 out of 5 stars

Sample Pack

Received on time, glass bottle packed well. Enjoyed all flavours. Favourite was the Apple. Going to order again.

22 July 2024
Rated 3 out of 5 stars

The ease of ordering online was great!

The ease of ordering online was great!
Trying the sample pack was even better!
I have only used the 1 sample so far and I couldn’t stomach it as it was very sweet. The glass bottle was ok though it seems to have a coating on the inside which I didn’t like as the droplets of water that stuck to it stayed and wouldn’t wash properly.

18 August 2024
Rated 3 out of 5 stars

I had trouble with the flavours.

I had trouble with the flavours and the stevia sweetener. I don't like the after taste that Stevie leaves. However I really liked the lemon/lime flavour so if I decide to move forward to buy any more that's what I'd buy.

24 July 2024
Rated 1 out of 5 stars

I ordered the package with the 2…

I ordered the package with the 2 different flavours and a drink bottle and did not recieve the drink bottle.
I got the grap flavour electrolytes and they taste nothing like grape. More so like black current which I do not like.

21 July 2024
Rated 3 out of 5 stars

Did not reply to any of my emails

Did not reply to any of my emails with questions about the product. Product posted promptly and as described.

18 June 2024
ReVitalise logo

Reply from ReVitalise

Hi Phoebe, Thanks for the review. I am not sure if you picked up our reply to your questions on email? Apologies, we were delayed in our reply, but have answered all your questions. Please let us know if you haven't received these.

Rated 1 out of 5 stars

I've ordered from this company several…

I've ordered from this company several times because I love their product, despite its high price for electrolytes. However, they have failed to ship my product on time on three occasions. They didn't communicate any delays or reasons for the delays, even though they had already charged me.

I have a medical condition that requires regular electrolytes, making timely delivery essential. Their service and shipping policies are shocking, and their customer support is even worse. They didn't apologize and only informed me that my item would be shipped sometime next week, which is unacceptable and vague. As a goodwill gesture, they offered me a single sachet, which felt inadequate considering the repeated issues.

It's disappointing when a great product is overshadowed by poor service. I hope they can improve their customer service and shipping practices.

4 July 2024
Unprompted review
ReVitalise logo

Reply from ReVitalise

Hi Hasan, I see that you are contacting us from the UK. Please ensure that your review relates to the UK domain and not the Australian business. Thank you so much

Rated 5 out of 5 stars

Just about to reorder

Just about to reorder. The taste for us is what makes this company stand out. We love the flavours and it tastes nothing like salt, unlike other companies. Highly recommend apple!

23 February 2024
Rated 4 out of 5 stars

Electrolytes

Love the product but delivery that takes 4 weeks to come to Perth is too long. This will impact my decision to re order in the future

23 May 2024
ReVitalise logo

Reply from ReVitalise

Hi Sinead,
Thanks for your message. We do offer an express option that would provide you with a much quicker delivery. Unfortunately being Melbourne based standard post does take some time, but 4 weeks is very long, it would normally be under 7 days.
Kind regards

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