RewardRateReviews 

21
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

There's Rumours that this company is trading and there being run by the Amigo Loans Shambles....!!!

Rated 5 out of 5 stars

Made an application, got a reply back within a couple of hours, dealt with a lady called Ellie who made sure my application was correct. Told me what would happen. Customer service was brilliant and h... See more

Rated 5 out of 5 stars

Very friendly customer service. Clear communication, reduced my anxiety. Money arrived quickly. Feel a weight has been lifted off my shoulders. Highly recommend if you're struggling with finances.

Rated 5 out of 5 stars

The company at Reward Rate were very helpful and caring during my time of applying for a small loan. Every step was very thoroughly explained. Going through a personal health experience at the time of... See more

Company details

  1. Loan agency

Written by the company

RewardRate offers opportunities to achieve financial mobility, for those with fewer borrowing options. We truly believe that 'if it works for you, it works for us'. If every customer leaves us saying ‘My RewardRate loan worked for me because…” we consider that a mission accomplished.


Contact info

3.6

Average

TrustScore 3.5 out of 5

21 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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3.6

All reviews

(21)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would totally recommend this company

Made an application, got a reply back within a couple of hours, dealt with a lady called Ellie who made sure my application was correct. Told me what would happen. Customer service was brilliant and has taken a big weight of my shoulders.

22 March 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend!

I personally had a great experience with RewardRate. The application process is straightforward, the customer service is very good. Answered any questions I had. The loan was in my bank the same day. Would recommend!

17 March 2023
Unprompted review
Rated 1 out of 5 stars

Rewardrate

Rewardrate

Rewardrate is Amigo loans. They still owe their previous customers money.
Avoid

18 March 2023
Unprompted review
Rated 5 out of 5 stars

Very friendly customer service

Very friendly customer service. Clear communication, reduced my anxiety. Money arrived quickly. Feel a weight has been lifted off my shoulders. Highly recommend if you're struggling with finances.

17 March 2023
Unprompted review
Rated 2 out of 5 stars
RewardRate logo

Reply from RewardRate

Hi Krzysztof,

We're sorry that you found our application process too lengthy. One of the most important things to us is that we lend responsibly, hence why we ask our applicants plenty of questions about their circumstances. We do appreciate your feedback on this though - it's duly noted!

Rated 1 out of 5 stars

Avoid this company at all costs

Avoid this company at all costs

Amateur to say the least

Application process is a shambles
Web site even worse

Took ages to get a decision

Communication non existent

Genuinely avoid and the interest rate is a joke

6 March 2023
Unprompted review
RewardRate logo

Reply from RewardRate

Hi Martin,

We're sorry that you weren't happy with your RewardRate experience. Our checks are extensive to help ensure we're lending responsibly, which can take a few days. Thanks for your feedback - it's helping us prioritise improvements to the experience we give our applicants. This will help us to improve our communications and application process.

Rated 5 out of 5 stars

Repayment holiday

Full marks to them for giving one month off from having to make a payment every year. Not seen that anywhere else and it’s catch free. Useful at Christmas or if an unexpected bill comes in.

2 March 2023
Unprompted review
Rated 5 out of 5 stars

Very straightforward and it felt like…

Very straightforward and it felt like they assessed me as an individual rather than as a statistic, listening to my needs and circumstances, as well as my ability to pay. All done and dusted within a day too, so all in all very impressed

3 March 2023
Unprompted review
Rated 5 out of 5 stars

Very helpful and very thorough on…

Very helpful and very thorough on checks to see if the loan is affordable for you. Borrowed a large sum for debt consolidation and was very painless and customer service assisted me through the process (special thanks to Tom)

21 February 2023
Unprompted review
Rated 5 out of 5 stars

very good company and also very…

the company is very good and so is the very communicative and friendly staff. They helped me throughout the application and were very fast in all steps. In 2 hours I received my money with the help of ben

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Helpful & Caring lender

The company at Reward Rate were very helpful and caring during my time of applying for a small loan. Every step was very thoroughly explained. Going through a personal health experience at the time of applying and Reward Rate were very reassuring and directed me to some very helpful services. Very greatful. Thankyou.

17 December 2022
Unprompted review
Rated 1 out of 5 stars

Seems a scam

ClearScore indicated 90 percent chance. I understand this needs to be reviewed but you take every single credit detail, and the fact you have just answered with an email with no company logo on is concerning. Yet you have all my bank details. I will raise with ClearScore and my bank

13 January 2023
Unprompted review
RewardRate logo

Reply from RewardRate

Hi Marie,

We're sorry that your experience with us wasn't the best. Our checks are extensive to help ensure we're lending responsibly, hence why we needed to see your credit details. We use an external company to send emails after application, which has made it tricky to pop RewardRate branding in the messages you get from us afterwards. We're working on this! Thanks for your feedback - it's helping us prioritise improvements to the experience we give our applicants.

Rated 5 out of 5 stars

I found the application process very…

I found the application process very straightforward but, more importantly, the underwriters were very thorough in their checks, which makes me feel like this is a safe process. Would recommend

10 January 2023
Unprompted review
RewardRate logo

Reply from RewardRate

Hi Lindsey,

It's great to hear that you had a good experience with our application journey and underwriters, this will be passed onto the the team :)

Thanks so much for your feedback,
RewardRate.

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