Rezet Store Reviews 6,352

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the high quality of products and the carefully curated collections, making shopping a pleasant experience. Many consumers highlight the fast and efficient delivery service, often noting that items arrived sooner than expected and in perfect condition. The overall service, including clear communication and helpful staff, also received widespread appreciation. However, some customers also noted issues with their orders, including delayed shipping updates and, in a few instances, receiving incorrect or used items. A small portion of people were dissatisfied with the packaging, feeling it did not match the quality of the expensive brands sold.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers frequently praise the great quality, with many... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Service

Users describe positive interactions with service. Many customers highlight the kindness, helpfulness, and... See more

Order

People report ambiguous experiences with order. Many customers praise the easy ordering process, good prices,... See more

Quality

Clients share positive opinions on quality, with many expressing satisfaction with their purchases. Consumers... See more

Retail

Reviewers highlight positive aspects of retail. Customers consistently praise the fast delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Website easy with good guides to wether the specific shoe fits true to size or not. I bought an ASICS shoe and would have liked to be able to find more specs on the shoe, but as it’s not even availab... See more

Company replied

Rated 5 out of 5 stars

What I love most is the transparency in their pricing. Shopping on their website is incredibly easy and straightforward. Every time I’ve visited one of their stores, the customer service has been exc... See more

Company replied

Rated 5 out of 5 stars

Great experience overall. I ordered two T-shirts and everything went smoothly. The company is based in Denmark and shipping to Sweden was fast and easy. Good quality, clear communication, and I’m very... See more

Company replied

Rated 5 out of 5 stars

Great first time shopping experience! The webshop is very userfriendly, with a very nice variety. You are being kept informed of the shipping status right up tlll delivered. I’m coming back for su... See more

Company replied


Company details

  1. Shoe shop
  2. Clothing Shop
  3. Streetwear store

Written by the company

Since 2011 Rezet Sneaker Store has been your dedicated sneaker supplier. Originally founded in an old apartment in downtown Copenhagen, this Nordic sneaker destination is now accessible through an international, online shopping platform and located in four of Denmark's largest cities including Aalborg, Aarhus, Odense and Copenhagen. Rezet Sneaker Store always strives to be at the forefront when it comes to both assortment and responsible solutions that reduce, prolong and recycle your purchases. Based on broad knowledge, a genuine curiosity and everlasting passion for trendspotting, you’ll find a carefully curated, high-quality selection of sneakers, apparel and accessories online and in-store. Whether you’re into limited editions, the latest innovations from Nike, clean classics from adidas, Salomon trail aesthetics, retro silhouettes from New Balance or contemporary styles from Soulland, Arc’teryx, Carhartt WIP etc., Rezet Sneaker Store got you covered and always makes it a priority to provide you with professional guidance that fits your specific needs. Get inspired by unique editorials, graphics, concepts and web TV executed by the in-house content team at Rezet Sneaker Store HQ - constantly dissecting the evolving sneaker scene to tell alluring stories about brand DNA, new releases, technologies and everything in between helping create the universe and nurture the strong community surrounding Rezet Sneaker Store.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery and good quality

Fast delivery and good quality product purchased online from Rezet Store

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Juan,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

All I expected

Short time from order to pick up in store.
Friendly service and nice vibe at pick up.

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Mikkel,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 4 out of 5 stars

Fast shipping

Fast shipping

1 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hej Sebastian,

Tak for din anmeldelse.

Det glæder os meget at høre, at alt har levet op til dine forventninger. Vi arbejder hele tiden på at skabe de bedste oplevelser for vores kunder, og din tilbagemelding betyder meget for os.

Rigtig god dag 😊

Rated 5 out of 5 stars

Very easy to buy and navigate.

Very easy to buy and navigate on the home page, everything went smooth and no surprises.

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Great first time shopping experience!

Great first time shopping experience!
The webshop is very userfriendly, with a very nice variety.
You are being kept informed of the shipping status right up tlll delivered.
I’m coming back for sure!

29 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Mette,

Thank you for your kind feedback!
We really appreciate you taking the time to share your experience. It makes us genuinely happy to know that you felt well taken care of - that’s exactly what we aim for.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Fast and easy delivery

Fast and easy delivery - and the shoe guide was a big help! Was a perfect fit

2 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Anne,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

It was fast.

Fast good delivery.

27 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Klara,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Great experience

Great experience. Super fast and efficient.

2 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Jessica,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Gift card bought online

I bought a gift card online without any hassle.

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Aase,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

What a great experience

What a great experience, fast shipping, quality items. Love it! I recommend you guys.

2 December 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Good quality and fast delivery

Good quality and fast delivery

26 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Amanda,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

It was ok on time

It was ok on time

28 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Lucia,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 4 out of 5 stars

Helpful and friendly

The sales assistant, in the Aarhus store, was very helpful guiding me through which sneakers to buy. The only negative was that i had to wait a little while for help, since the other employee was doing some stuff in the back, instead of taking care of customers

24 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Dennis,

Thank you so much for sharing your experience.

We’re really happy to hear that our colleague in Aarhus was helpful. We appreciate your feedback about the waiting time - some tasks do need to be handled in the back, but of course customer care should always come first. Your input helps us improve.

Have a lovely day!😊

//TEAM REZET

Rated 5 out of 5 stars

No problems

No problems, fast shopping and consistent updates🫶

1 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Liam,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Was under the impression that Rezet was…

Was under the impression that Rezet was only sneakers so pleasantly surprised to find so many amazing brands on the site. Great deals as well!

24 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Pernille,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot. And how lovely to hear that you found more than excpected!

Have a wonderful day 😊

//TEAM REZET

Rated 4 out of 5 stars

Great service

Great service, however I placed one order with two items, but received the two items in separate packages on different days, which is a bit inconvenient. But otherwise great service!

27 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Signe,

Thank you for your kind feedback!

We really appreciate you taking the time to share your experience. It makes us genuinely happy to know that you felt well taken care of. And we will of course take the feedback with us regarding the package!

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

I got my shoes just in 2 days

I got my shoes just in 2 days. It was fast!

24 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Ozgur,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Fast shipping.

Fast shipping.

23 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Mathias,

Thank you so much for your lovely review!
We’re delighted to hear that you had a great experience with us. It truly means a lot.

Have a wonderful day 😊

//TEAM REZET

Rated 5 out of 5 stars

Great service.

26 November 2025
Unprompted review
Rezet Store logo

Reply from Rezet Store

Hi Alek,

Thank you for your review.

We’re very pleased to hear that everything met your expectations. We continuously strive to provide the best experience possible, and your feedback is incredibly valuable to us.

Have a wonderful day 😊

//TEAM REZET

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