R&G Brenner Income Tax Reviews 4,449

TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

Bad customer service, w excuses working from home ,,I was told they will call me but never did and now no response on calls nor office open even though appt is full online until Jan 1 26

Rated 1 out of 5 stars

The CPA was loudly complaining about doing her job basically the entire 1.5 hours that I waited to see her passed my appointment time mind you, (she seemed overworked), while with her clients! The sup... See more

Rated 1 out of 5 stars

Met with a gentleman named Renee and one word can describe him and thats smug. The fact I spent 275.00 and asked a few followup questions to only get snippy and short responses is unacceptable. Before... See more

Rated 5 out of 5 stars

I found R&G Brenner online. Had heard the name over the years. Contacted local office in Spring Valley, NY and was referred to Tax Consultant Ms. Linda Lopez. She prepared my taxes expeditiously... See more

Company details

  1. Tax advisor
  2. Financial advisor

Information provided by various external sources

As the oldest and largest privately owned ALL-YEAR income tax preparation business in the United States, R&G BRENNER INCOME TAX CONSULTANTS was established by DAVID S. BRENNER C.P.A., and his wife BETTY BRENNER, originally doing business as the TAX CENTER. Being the first of its kind, it sparked the evolution of the volume Tax Preparation Industry. However, just because we work in volume, doesn’t mean we forego superior quality or personalized attention. Owned and operated by third generation Brenners, we still believe a service business operates best when under caring family control. R&G BRENNER has always been on the cutting edge of Income Tax Consulting. We offer all types of electronic filing options, bank products, accounting services and more as part of our commitment to fine and fast service. The vast majority of our tax consultants have been with us for many years. Those who are newly hired must pass our rigorous screening process to ensure we only offer experienced tax professionals to our clients.


Contact info

2.1

Poor

TrustScore 2 out of 5

4k reviews

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Rated 5 out of 5 stars

Very good experience.

Very good experience. Very professional but yet relaxing feeling given from the tax pros. I have been using R&G Brenner for years and will continue using them.

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Stuart, my tax preperer

Stuart, my tax preparer was patient and explanatory with me. He gave me great advice for the future. This is why I come to R&G Brenner. He remembers my occupation as well as my family members. He inquires about both as soon as I am seated. It feels good for him to remember. I am not just a client.

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Danielle was amazing

Danielle was amazing. She was a true expert at her craft, resourceful, very professional and experienced. Offered many solutions to issues that I didn't really know existed in my taxes

18 April 2018
Unprompted review
Rated 5 out of 5 stars

R&G Brenner were Thorough and Precise With Our Tax Return for 2017

R&G Brenner were thorough and precise in their helping us file our tax return for 2017. They explained present and previous tax years with us and the differences between them which eliminated any apprehensions that we might have had in filing with a new tax office. Well done R&G Brenner, well done.

18 April 2018
Unprompted review
Rated 5 out of 5 stars

Very professional from person greeting…

Very professional from person greeting you to tax professional. I would not go anywhere else. Michael is very thorough and his expertise is a rare find. When he is doing my taxes I am at ease.

18 April 2018
Unprompted review
Rated 1 out of 5 stars

Terrible experience.

Met with a gentleman named Renee and one word can describe him and thats smug. The fact I spent 275.00 and asked a few followup questions to only get snippy and short responses is unacceptable. Before paying my bill and having the lady actually ask for recommendations and receive 50.00 off my next visit I couldn't say no fast enough. I will never go back and anyone i come in contact with I will be sure not to recommend R&G Brenner. I will be sure to say to stay clear. It is unfortunate we got stuck with a terrible and rude accountant but this will be the last time I walk through those doors again.

17 April 2018
Unprompted review
Rated 5 out of 5 stars

My experience was great

My experience was great. Felicia took time to clarify and terms and deductions that were unclear. Everyone was professional and efficient.

17 April 2018
Unprompted review
Rated 5 out of 5 stars

Rene Garcia is the best there is - 5 stars

Rene Garcia is the best there is, no question! I would highly recommend that anyone and everyone give R&G Brenner a chance your taxes and you will not be disappointed. After years of trying places like H&R Block, Turbo Tax, and even the mom & pop shop in town, I have not necessarily been happy with my returns. Not having a "go-to" accountant during tax season actually stressed me the hell out in past years...but stress no more because my experience with R&G Brenner has solved that issue. 5 stars across the board, especially the customer service. Feels great to be taken care of and not feel like you're just a number.

Thanks again Rene!!!! See you next year!!!

17 April 2018
Unprompted review
Rated 5 out of 5 stars

My new "tax home"

When we arrived for our appointment we were expecting to wait for hours to be seen(which is what we're used to) My daughter and I were seen approximately six minutes after the appointed time, which is unheard of. Craig was very knowledgeable, friendly and attentive. He, along with the staff, conducted themselves in a very professional manner.This is definitely my new "tax home".

17 April 2018
Unprompted review
Rated 3 out of 5 stars

no questions on second home

no questions on second home
not professional as last year and prior years
no private conservations
it took 15 minutes @ $250.00 ??
just wanted to get out of the place
will have an accountant take a look later in the year no time now
and amend my fillings
thank you

17 April 2018
Unprompted review

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