I placed a large order on Saturday, August 31st. I've been contacting the company via email to confirm shipment details and they responded to every third email with an AI bot. It's now September 6th a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Received an Item for Christmas from a relative. Attempted to return the item for the proper size and was informed that the order did not exist and even if they had found the order any items delivered... See more
DO NOT BUY from this company. Ordered a puffer vest on Nov 24. Today, 12/16, still no delivery. Rhoback blames FedEx & FedEx blames Rhoback. Rhoback insists that I must wait knowing that FedEx h... See more
Worst customer service!
I went to order at midnight of cyber Monday as I worked all day. As I was checking out the discount went away. I emailed customer service to see if I could receive a promo code to honor my intent on purchasing for Cyber Monday and they literally couldn’t have cared any less and all they said was “Unfortunately, you were too late. Sorry!” I wanted to try this brand out for the first time but they’ll never get my business now. Thanks for all your help Meg from customer service!
28 November 2023
Unprompted review
I cannot yet comment on the clothing
I cannot yet comment on the clothing. I bought a top for my wife on 6/23, it is now 7/3 and the order still has not shipped. They are either making to order or have serious supply chain issues.
3 July 2023
Unprompted review
Rhobacker For Life
Golfers are the most fickle and picky people in the world. I know this because I am one.
Went through my share of big box hoarding from brands like Adidas, Nike and Callaway.
Got gifted a Rhoback polo and it was love at first wear.
The polos simply feel great. No constriction on the swing at all. Really cool during the summer. Stays dry no matter how much you sweat. On balmy days, the shirt will dry quickly.
Overall the product deserves 5 stars.
8 polos 3 q-zips and a hoodie deep with no plans on stopping.
Also their service is impeccable.
Meg is awesome. Super responsive and knows how to treat customers.
Can't recommend them enough.
14 February 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.