RH Specialist Vehicle Insurance Reviews 

413
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mentioned that staff members were extremely professional, polite, and very knowledgeable when organizing insurance policies. Consumers noted that the renewal process was prompt and straightforward, with reasonable and competitive pricing. Some reviewers were not happy with minor communication issues, specifically mentioning delays in receiving responses to emails sent to certain agents.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful, polite, and professional... See more

Service

Customers consistently note positive experiences with service, highlighting the professional, efficient, and... See more

Customer service

Users describe positive interactions with customer service, praising staff members for being polite,... See more

Price

Customers had positive experiences with price, consistently finding rates to be very reasonable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eliza was extremely professional and very knowledgeable about the best way in my circumstances to organise two policies. I have only one NCD bonus to apply. One policy is for my main vehicle and one f... See more

Rated 5 out of 5 stars

Tom sorted out a new policy for me halving my renewal premium with someone else, he made it straight forward keeping me informed at all points, these guys where so impressive I took out house insura... See more

Rated 5 out of 5 stars

I spoke to Caitlin Minton about renewing my classic car and bikes policy, she couldn't have been more helpful, and was a pleasure to deal with. We agreed various options, and came to a very reasona... See more

Rated 5 out of 5 stars

A difficult one as I wanted to add my young daughter with less than 12mths driving experience to a new policy. Used RH Specialist in the past but didn't know if this would be possible or... See more


Company details

  1. Insurance broker

Written by the company

With over 40 years of experience, RH takes pride in delivering specialist vehicle insurance solutions for owners and collectors.


Contact info

4.9

Excellent

TrustScore 5 out of 5

413 reviews

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4.9

All reviews

(413)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply the best !

I dealt with a superb - first class agent today - Alexander Lindley — RHS is very lucky to have him working for them. I personally always find dealing with documentation renewals etc quite stressful but Alex got me through all the questions and rewuirements to renew my policy in a friendly and confident manner — anyone reading this should feel confident that they will receive the highest level of customer service in the industry — and to boot the policy cover and price I received for my several classic bikes was excellent. Thank you all at RHS I’m very grateful.

29 November 2023
Unprompted review
Rated 5 out of 5 stars

With multiple classic bikes and cars…

With multiple classic bikes and cars including 3 modern bikes I thought after sticking with the same insurer for 8 years I could do better insuring the modern stuff with someone else . I was wrong. The service I received from Liam ,Thomas, and Charley at RH was superb. Very patient making lots of changes and always coming back to me as promised. Very rare these days . I would highly recommend RH to anyone that asks me , and I often do. Thank you guys .
David Higgs

24 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent outcome from this years review

I have held a RH policy covering all of my cars for many years. However, this year I needed to review my cover mainly because I am now retired.
The help I received from David and Charley was excellent and when the review was complete the cover was tailored to each of my cars. If you need a similar review I recommend contacting Charley or David.

15 November 2023
Unprompted review
Rated 5 out of 5 stars

helpful and straightforward

I've had policies with RH for some years. Dealt with David on substituting recently acquired car with existing car on the policy. Very helpful and made the whole process very straightforward.

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Emma Airey the Head of RH is an…

Emma Airey the Head of RH is an absolute gem of a person to talk to about insuring your classic car and bikes. Just ask her about the cars she has owned and which is her favourite; then you know you are talking to a fellow Petrol Head.
Give her a shout when you need a quote.

10 November 2023
Unprompted review
Rated 5 out of 5 stars

I had a call from Jessica England today…

I had a call from Jessica England today Re-my policy renewal and she was a pleasure to deal with on the phone.. I was concerned about the renewal price for my three classics as I have heard about the large increases in premiums, I was both surprised and pleased to renew on the spot as the premium offered was not as scary as I was expecting it to be...

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Insurance, what is it good for ...

Another year passes and another request for money, ho hum, still its a very pleasant experience dealing with Chelsea I was more than happy with the small increase in cost, I think it's been over 15 years of RH handling my car insurance, none of the other companies come close. *****

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Helpful Guidance with my RH policy

I have insured my Morris Minor with RH for some years now and always found them straightforward to deal with.
As a result of a health condition, I have had to make some significant changes to my policy.
I found that Rachel was just right in explaining the new terms to me and being understanding about my present situation.

19 October 2023
Unprompted review
Rated 5 out of 5 stars

Best Advice

Chelsea was extremely helpful and advised us based on the best option for our particular situation. Highly recommended!

11 October 2023
Unprompted review
Rated 5 out of 5 stars

I dealt with Holly when insuring my…

I dealt with Holly when insuring my fathers classic car, she shown genuine empathy towards the situation and was very patient. All my queries were answered in detail and everything was very clear! Everything was dealt with in a very timely manner and I will be recommending RH to family members due to the experience I had. All Customer Service representatives were very polite and helpful when taking my call also. Good job!

1 October 2023
Unprompted review

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