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Rated 5 out of 5 stars

Signed up popped a tenner on won well over a grand withdrew, payment arrived a couple of hours later! No messing around at all! After reading the reviews I was a little worried I wouldn’t receive the... See more

Rated 1 out of 5 stars

Loyal customer for years, even before named Rialto. Offered a promotion, code didn’t work, contacted customer service who advised I was a VIP player but can’t get the offer because they can’t see it a... See more

Rated 1 out of 5 stars

If I could give a minus score then I would, wanted to get the bonus so I completed all steps. Didn't receive them so naturally chased it up then was told the bonuses didn't "trigger" but they would gi... See more

Rated 1 out of 5 stars

The worst online casino out there. 100% bonus plus 100 free spins as an opening offer. Had to chase the 100% bonus up, had to do this by a tedious long wait on the phone due the the live chat permane... See more

You should know

2.0

Poor

TrustScore 2 out of 5

40 reviews

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4-star
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1-star

No history of asking for reviews

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2.0

All reviews

(40)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WORST SITE EVER DONT JOIN !!!!!!!

If I could leave them with minus stars I WOULD THIS IS THE WORST SITE I HAVE EVER PLAYED ON NECER LET YOU ON THE BONUSES ON ANY GAMES AND THE WINS ARE EXTREMELY RARE!!!!! DO NOT JOIN!!!!!!!! THEY WILL JUST TAKE YOUR MONEY AND YOU WILL NOT WIN DISGUSTING SITE !!!!!!!!!!!!!!!!!!!!!!!!!!!!

22 June 2023
Unprompted review
Rated 5 out of 5 stars

Nora is amazing

I was given a great personal promotion with an EV of £25 and the code didn't work. Then I contacted Live agent Nora, she added them within three hours. Such an amazing person who does what she says

12 May 2023
Unprompted review
Rated 1 out of 5 stars

Awful Experience

Won a small amount and withdrew the money. No money came in 2 weeks, so checked my account and it was locked.

Sent an email to their customer service team. No response.

Went on Live Chat and they had Locked my account wanting ID, but hadn’t communicated this.

Sent the requested ID. A week later and no response. Emailed for an update. No response.

Back to live chat who confirmed I’d sent an email ‘with no attachments’.
One day later the ID team confirmed this had attachments, but they needed extra ID, which they hadn’t told me.

Sent the further ID. Waited a week, no response.

Eventually got this sorted after months of waiting and an absolute lack of communication and customer service from Rialto. Money has since been withdrawn, but I have no desire to give them any further business after the terrible experience.

18 March 2023
Unprompted review
Rated 1 out of 5 stars

Do not play here

Do not play here, absolutely fleeced for my limits and nothing from any games just nothing back whatsoever..please do the right thing before joining here leave it and move on it’s the worst casino I would give zero if I could

12 March 2023
Unprompted review
Rated 1 out of 5 stars

I’m being generous with one star

I’m being generous with one star. Appauling. I didn’t claim any bonuses I don’t like freebies. Nearly fell asleep played 10p spins nothing every spin. No free spins no bonus rounds on anything. I’d just joined went on loads of different games they were all the same. So sent email to close account. Steer clear of this site. If you’ve got sleep apnia well it’s good for that.

11 February 2023
Unprompted review
Rated 1 out of 5 stars

Please avoid this casino

Please avoid this casino. Today I won £140, when I went to withdraw it, it had vanished. 40 minute conversation with a chat advisor and emailed them proof of my win. I have got to wait up to 15 working days to get the money back which is unacceptable.
Giving it one star is being generous, but can't give no stars!

Avoid Rialto casino.

11 February 2023
Unprompted review
Rated 4 out of 5 stars

They fixed their error (good CS)

honestly wasn't impressed at the start, joined because one affiliate site dropped me on a landing page showing 100 free spin no wager. Apparently that ended but for some reason they didn't remove this page, and initially forced me to accept their new welcome bonus which came with wager requirement. After talking to customer support over the phone (quite convenient I must say), they gave me the spins as per what the original TnC said. So I'm giving it 3 stars for site and 5 for CS, which averages at 4.

11 August 2022
Unprompted review
Rated 1 out of 5 stars

The worst online casino out there.

The worst online casino out there.
100% bonus plus 100 free spins as an opening offer. Had to chase the 100% bonus up, had to do this by a tedious long wait on the phone due the the live chat permanently down, non existent. Email automated reply stated they'd try to respond in 72 hours but can't be guaranteed, phone took 50mins of waiting. They sorted the 100 bonus eventually, although started with they couldn't even find my deposit, even though I'd wagered it. Next problem is the 100 spins(10 a day). This is the second day now I've had to chase them up to put them on, given up today, no live chat, no one answering calls, pointless sending an email as it'll probably be a week before I get an answer. Needless to say, it puts me off any more money into this crowd.

8 June 2022
Unprompted review
Rated 1 out of 5 stars

The bouns Are capped In the house…

The bouns Are capped In the house favour if u get free spin they limit u to one game to play on your like to lose and can’t change to different game and the winning are Capp to so I just wouldn’t play their imagine hit 10.000x And the casino say we’re only paying your 250 pound 🤣🤣 I would risk it after read the term and condition So I just don’t play their I play at casino with the bouns are fair.

21 May 2022
Unprompted review

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