Richard Grafton Interiors Reviews 

58
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had 3 bathrooms designed, project managed and completed by the team in Wetherby. Was highly impressed on all 3 occasions and valued the attention to detail, flexibility and professionalism of the te... See more

Rated 5 out of 5 stars

Quality in Materials and Workmanship. The team in Ilkley are fabulous from the Design Phase all the way through to Project Completion, we could not be happier. The whole team were professional and... See more

Company replied

Rated 5 out of 5 stars

We have had a media cabinet fitted in our kitchen and it has totally elevated the entire space. The whole team at RG Interiors led by Ben have been really attentive and we really had very little to do... See more

Company replied

Rated 5 out of 5 stars

We recently had curtains made for our dining area and bedroom, along with some cushions, and I couldn’t be more pleased with the outcome. Rosie our designer took the time to carefully go thro... See more

Company replied

Company details

  1. Decoration and Interior Design Store
  2. Architectural Designer
  3. Bathroom Supply Shop
  4. Fitted furniture supplier
  5. Home Furniture Shop
  6. Interior designer

Written by the company

Yorkshire's Premier Interior & Architectural Design House, with 3 showrooms in Harrogate, Ilkley & Wetherby. Our talented team work on all types and sizes of projects, with over 100 years of combined experience, we make the whole journey enjoyable from the design stage at the very beginning right through to the installation at the end. We offer design services for every element of your home, including bespoke cabinetry, handmade kitchens and bathroom installations right through to curtains, blinds and those finishing touches. Shop our accessories in our showrooms or if you are not local, we have an online shop with beautiful decorative pieces available for you to browse.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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4.8

All reviews

(58)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from start to finish.

The team at Richard Grafton have been an absolute delight to work with from start to finish. Our project was a master bedroom and dressing room, both of which were very badly planned. Vic and Catherine worked very hard to ensure that all our requirements were fulfilled with regard to soft furnishings and furniture and the results are just stunning. The whole experience has been seamless, as Richard promised it would be at the outset. Everyone of the team involved with our project, without exception, has been totally professional on every level, the work was carried out exactly as we were told it would be by Jess who is a brilliant Project Manager and they couldn't have been more helpful, totally exceeded our expectations. The quality of the work done by everyone is superb, particularly Bernard and his colleague Nick, who did all the cabinetry work. We are truly delighted with all aspects of the work and the end result is really beautiful. Thank you to all the team at Richard Grafton you have all done an amazing job and it has been a pleasure to work with you all.

3 March 2023
Unprompted review
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Reply from Richard Grafton Interiors

Hi Cheryl,
Thank you so much for taking the time to write this extremely kind review. The team are delighted that you love the finished result and we thoroughly enjoyed working on your project!

Rated 5 out of 5 stars

Total experience Media Unit.

Further to our installation and follow up checks , I must compliment John Drake and Ian the electrician not only on their efficiency and attention to detail in its installation but also on after service which has been impeccable .Top Guys .

3 March 2023
Unprompted review
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Reply from Richard Grafton Interiors

Thank you again, this has been passed on to the guys and they are thrilled with your kind words!

Rated 5 out of 5 stars

Amazing lounge transformation

We are extremely pleased with our new lounge created by the wonderful team at Richard Grafton , Ilkley . Special thanks to Catherine , Eve and Jess . All work was completed to a very high standard by amazing teams of contractors.

29 October 2022
Unprompted review
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Reply from Richard Grafton Interiors

Dear Sandra,
Thank you so much for your kind review, we really appreciate the time you have taken to review our work and we really enjoyed working with you!
Many thanks, Team RGI

Rated 5 out of 5 stars

A great team to work with

Working with the team at Richard Grafton Interiors has been a great experience. My project involved turning an unattractive former garage into a sumptuous new lounge. The team's creativity and professionalism has helped create a beautiful room. From Karen's intuitive design for the furniture & curtains; through to Catherine's amazing design from the new cabinetry and finally the workmanship and project management, I could not be more delighted. I cannot recommend them highly enough

20 October 2022
Unprompted review
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Reply from Richard Grafton Interiors

Dear Valda,
We really appreciate your kind review, thank you for taking the time to write it! We are so pleased you love your lounge and really enjoyed working with you throughout the whole process.
Many thanks, Team RGI

Rated 5 out of 5 stars

We love our new bathroom

The team at Grafton were great. The planning phase came up with detailed drawings of a great design for our bathroom, which their team of trusted contactors turned into a reality.

The project was well managed, running on time and on budget; and the team of contractors were the best I have ever seen.

The outcome exceeded our expectations. We love our new bathroom.

6 May 2022
Unprompted review
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Reply from Richard Grafton Interiors

Dear Simon,
We really appreciate your kind review, thank you for taking the time to write it! We are so pleased you love your bathroom and really enjoyed working with you throughout the whole process.
Many thanks, Team RGI

Rated 5 out of 5 stars

Quality in Materials and Workmanship

Quality in Materials and Workmanship. The team in Ilkley are fabulous from the Design Phase all the way through to Project Completion, we could not be happier.
The whole team were professional and courteous. Catherine & Eve nailed the design taking into account not only the space but our personal taste. Jess kept everything running like clockwork.
Mark and the guys were neat & tidy. We never came home to a tip. Most importantly they showed up when they said they were going to!
We have been so impressed that the team are now doing our Lounge and Kitchen as follow on projects.

16 August 2022
Unprompted review
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Reply from Richard Grafton Interiors

Dear Teresa,
Thank you so much for your kind review, the team are so pleased that you love their work. We are now very excited to work with you on your Lounge & Kitchen!
Team RGI

Rated 3 out of 5 stars

Richard Grafton didn't bother sending the samples…

RG didn't bother sending the samples for a master bedroom project. Despite being reminded after waiting for several weeks, and then promised they would be sent first thing the next day. Nothing arrived no follow up. No email. Nothing. Not a very reliable company.

So we went with John Lewis and an online boutique.

22 April 2022
Unprompted review
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Reply from Richard Grafton Interiors

Hello Tammy,

We are very sorry to hear that you were unhappy with your experience at Richard Grafton Interiors.

We have passed your feedback on to ensure this isn't repeated with future clients.

Kind Regards,
Richard Grafton Interiors

Rated 5 out of 5 stars

Good website

Saw a nice statue in the shop window, whilst visiting Harrogate. Unfortunately the shop was closed, so I went on line, found it on their website, ordered it and it was delivered in a few days.

23 March 2022
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Reply from Richard Grafton Interiors

Thank you for taking the time to leave a review, our business really appreciates it!

Rated 5 out of 5 stars

Impeccable Taste

Received two lamps and candles with no problems at all - both fabulous!!

16 November 2021
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Reply from Richard Grafton Interiors

Thank you for your kind review!

Rated 5 out of 5 stars

Wonderful Team

Richard, Catherine, and Jess designed and coordinated our new kitchen build to absolute perfection. Nothing was too much trouble for them and communication and organisation were faultless.
From the initial design consultation right through the process, we had top service, and the design ideas that the team came up with as well as the way they integrated our ideas was so enjoyable. We cannot recommend them highly enough.

11 November 2021
Unprompted review
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Reply from Richard Grafton Interiors

Many thanks for your kind words, it was a pleasure working on your project with you! All the best, Team RGI

Rated 5 out of 5 stars

Brilliant service

I’ve now made a few visits/purchases to their showrooms and all the staff and Designers couldn’t have been more helpful and professional.

29 April 2021
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Reply from Richard Grafton Interiors

Thank you so much for your kind review!

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