Richard Jackson's Garden Reviews 

563
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I ordered off you like many times before. My parcel was damaged in transit by Evri. I’ve emailed you twice and sent a message and not had communication back off you. I now have to take time out... See more

Company replied

Rated 5 out of 5 stars

Ordered some Cirsium, 6 x9cm plants. They arrived the very next day, carefully packed and in perfect condition. Good strong plants! I’m absolutely delighted. Without doubt the best experience ever fro... See more

Rated 5 out of 5 stars

This product is wonderful, I find it really brings the lawns back to life, hopefully it will help to revive our lawns after the heatwaves

Rated 5 out of 5 stars

I'd heard a lot about Flower Power but never tried it before. The customer service team were really helpful. The product has more than lived up to my expectations - it beat everything else I've tried.... See more

Company details

  1. #167 of 187 best companies in Garden centre

Information provided by various external sources

Shop online for Richard Jackson's Flower Power premium planting & feeding products, pest & weed control, garden plants, tools and more. All developed and hand-picked by Richard for your garden.


Contact info

4.1

Great

TrustScore 4 out of 5

563 reviews

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4.1

All reviews

(563)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab birdseed mix.

Great mix. Was sceptical but range of birds visit in my inner city garden and ask for more when feeders are empty. Thank you!

31 May 2022
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Reply from Richard Jackson's Garden

Fab! Thanks for the review

Rated 5 out of 5 stars

All his products are excellent

All his products are excellent. This time it's was his fat balls for the birds. Birds love them. No sunflower seeds in them to start growing. Everywhere.

31 May 2022
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Reply from Richard Jackson's Garden

Thank you for the feedback!

Rated 5 out of 5 stars

Fatballs and peanut butter food.

Bought the fatballs for the birds and WOW! I have never seen so many birds in my garden. I am getting through 4 balls a day +1 jar of peanut butter. I think all the birds in the neighbourhood are bringing their babies. At this rate I will be bankrupt! Don't be put off if the birds don't touch it straight away, it takes them a few days to trust it. Very highly recommended

14 May 2022
Unprompted review
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Reply from Richard Jackson's Garden

Thanks for the lovely feedback! You are right, it can take up to a week for garden birds to trust new locations and varieties of food

Rated 2 out of 5 stars

Great products but.........

Great products but really poor customer service and lack of delivery update notifications.

13 May 2022
Unprompted review
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Reply from Richard Jackson's Garden

I'm sorry that you did not receive delivery notifications for your order, I will raise this with the customer service team

Rated 5 out of 5 stars

The service is second to none you can…

The service is second to none you can find everything you need and more on his website, and if you have any questions just email them and they come beck with the answers normally within 2 days

I have used a lot of Richard Jackson products and I can honestly say once you try them you will not use anything else.

But you will ask yourself why it took you so long to try it

2 May 2022
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Reply from Richard Jackson's Garden

Thank you for the feedback!

Rated 5 out of 5 stars

Delivery was prompt & inside the time…

Delivery was prompt & inside the time it was expected & the bird food has brought so many different species of birds to our garden, they love it.
I can’t rate it highly enough, I will 100% be getting it again.

1 May 2022
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Reply from Richard Jackson's Garden

Thank you for the positive feeback!

Rated 1 out of 5 stars

I ordered compost on free delivery…

I ordered compost on free delivery option and was charged the delivery and was not reinstated the money so won’t be using the company again beware!!!

21 April 2022
Unprompted review
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Reply from Richard Jackson's Garden

Hi Allan, your order was in the heavy delivery band as it weighed over 30kg which is why it did not qualify for free postage. Apologies if this was unclear when you ordered from us.

Rated 2 out of 5 stars

POOR SERVICE

Contacted the company to advise them of goods that were received damaged and sent photos ,but heard nothing since .

18 April 2022
Unprompted review
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Reply from Richard Jackson's Garden

Hi Nick, I'm sorry about that - I'll check with customer services to see what has happened here

Rated 4 out of 5 stars

Hotbin composter first impressions

Not your fault but DPD tracking information did not work, so item turned up unexpectedly. Have contacted Engineering Foam products as internal thermometer for measuring compost temperature is too short, 8 cm length and meant to be inserted 10 cm into heap.I think it’s a lid thermometer, and does not match the one shown in the literature and you tube videos I have watched.l
Looking forward to commissioning it this week, and still pleased overall with the purchase.

UPDATE
Hotbin have responded that they no longer supply the long stem thermometer as customers were inserting it too deep into the compost , and 8 cm is adequate!

5 April 2022
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Reply from Richard Jackson's Garden

Sorry about the tracking issues and glad to hear hotbin helped clarify your query on the thermometer

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