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Richardsons Cycles Reviews 173

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TrustScore 4.5 out of 5

4.6

Bicycle Shop
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the promptness and efficiency of deliveries. Many people appreciate the competitive pricing and the quality of the products received, often noting that items arrive well-packaged and as described. The ease of ordering and the helpfulness of the staff are also consistently mentioned as positive aspects of their experience. However, some customers also noted issues with order accuracy, specifically receiving products that did not match the advertised images or descriptions. A few other people also felt that the service received at physical branches was unsatisfactory, with some reporting that repairs were not completed to satisfaction. There were also occasional mentions of delivery delays, where items took longer to arrive than expected.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and efficient delivery,... See more

Service

Users describe positive interactions with service. Many customers praise the great service, fast delivery,... See more

Product

Consumers find the product to be positive, often praising its quality and how it matches descriptions. Many... See more

Price

Customers had positive experiences with price. Many reviewers found the pricing to be good, competitive, and... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the ease of ordering online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thankyou Richardsons cycles i ordered a wheel frame on the Tuesday and had delivered by Thursday absolutely great service. Originally I ordered from halfords to have delivered on a particular day at m... See more

Company replied

Rated 5 out of 5 stars

I was very impressed with the quality of the packaging that my order was delivered in. Also, my item arrived very quickly! Thank you Richardson's Cycles, I'll definitely be ordering from you guys agai... See more

Rated 5 out of 5 stars

I have always gotten the best service and support from Richardson Cycles. We bought my bike there new, and I bring it in each year to get serviced. I always have gotten great advice on lights, and ti... See more

Rated 5 out of 5 stars

I ordered a spare part for my MTB that I, to my surprise, couldn't source locally. Richardsons had it! Seeing as that company has a few physical stores as well, I took it as a fairly credible busines... See more

Company details

  1. #73 of 102 best companies in Bicycle Shop

Information provided by various external sources

Richardsons Cycles Over 50 Years of cycle trade, based in the East Midlands. Visit our stores in Corby, St.Ives, Kings lynn, Peterborough, Stamford & Huntingdon.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

173 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing service

Delivered the day after I ordered the item and all as describe. Amazing service. Wouldn't hesitate to use again.

2 March 2026
Rated 2 out of 5 stars

Still awaiting an issue

Did email on day of arrival and am yet to receive a response as broken bell on bike and bent spoke. Plus was given no idea of delivery from shop luckily I was in when arrived

29 October 2025

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