Richmond Motor Group - Hyundai Bognor Regis Reviews 

523
TrustScore 5 out of 5

4.8

Hyundai Bognor Regis, Saltbox Road, PO22 9FP Bognor Regis, West Sussex, GB


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Rated 5 out of 5 stars

Richmond Hyundai Bognor Regis have been absolutely exceptional from the start of my Motability journey to handover and pick up of my new vehicle. Maz Miah is just brilliant, knowledgeable and caring.... See more

Company replied

Rated 5 out of 5 stars

Very supportive and helpful. Made the whole buying process very easy. From the test drive to the day of collection nothing was to much bother. Would highly recommend Richmond Hyundai. Excellent s... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience at Hyundai Bognor Regis! I recently bought a car here and dealt with Maz Miah, who was absolutely brilliant and highly attentive. He answered all my questions and made sure the ca... See more

Company replied

Rated 5 out of 5 stars

We purchased a pre owned Hyundai Tucson at Richmond in Bognor Regis. The whole process from start to finish has been excellent. Richmond staff (Maz and Brook in sales and Cam in service) were s... See more

Company replied


Company details

  1. #25 of 91 best companies in Car dealer
  2. #5 of 20 best companies in MOT Centre
  3. #16 of 55 best companies in Car service
  4. #2 of 3 best companies in Hyundai dealer
  5. #1 of 1 best companies in Skoda dealer
  6. #13 of 55 best companies in Used car dealer

Written by the company

Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.


Contact info

  • Hyundai Bognor Regis, Saltbox Road, PO22 9FP, Bognor Regis, West Sussex, United Kingdom

  • 01243 583 185

4.8

Excellent

TrustScore 5 out of 5

523 reviews

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4.8

All reviews

(523)

1,616 reviews in the last 12 months

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Rated 5 out of 5 stars

Collected new car today from Maz…

Collected new car today from Maz service was excellent.

22 September 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your new car collection went smoothly with excellent service. Thank you for your positive feedback!

Rated 5 out of 5 stars

Amazing service

I purchased a Hyundai Tucson and had the best service from an amazing salesman called Maz. He was incredibly helpful and is an asset to this company. I would recommend anyone to go have a look at these wonderful cars and have the same amazing treatment that we received. Thanks Maz you’re amazing. Stephen Odell

21 September 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear you had such a positive experience purchasing your Hyundai Tucson. It's great to know that our team member was so helpful and provided amazing service. We appreciate your recommendation!

Rated 5 out of 5 stars

We have this stuff

We have this stuff, and that's coffee. Nice biscuits give information I needed. No missing around
It did not push me, to get something l did not what

19 September 2025
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you enjoyed our coffee and biscuits and found the information helpful. We appreciate your positive feedback about our service and are delighted you felt no pressure.

Rated 5 out of 5 stars

Finley was really polite and helpful…

Finley was really polite and helpful and understood exactly what I was after. I didn’t feel any pressure to say yes to a car until I was really happy with it. He took the time to make sure I was happy with everything and explained the whole process and conditions of the sale. He kept me updated throughout the process and I was in my brand new car less than 2 weeks after I started browsing. Very impressed with the service - thank you!

18 September 2025
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and made you feel comfortable during the car-buying process. Thank you for your kind words and for choosing us.

Rated 5 out of 5 stars

I recently purchased a vehicle with the…

I recently purchased a vehicle with the help of Louis, and I couldn’t be happier with the experience. He was friendly, knowledgeable, and attentive without ever making me feel pressured. They took the time to answer all of my questions, explain features in detail, and made sure I felt confident in my decision.

18 September 2025
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that you had a positive experience. It's great to know that we could answer your questions and provide detailed explanations. Thanks for your feedback.

Rated 5 out of 5 stars

Very welcoming Benjamin very nice guy…

Very welcoming Benjamin very nice guy got ourself a hyundai 75 plate well done Richmond hyundai .

17 September 2025
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy you felt welcomed and that you are pleased with your Hyundai. It's great to know that you had a positive experience with our team. Thanks for your feedback.

Rated 5 out of 5 stars

Great customer service from Maz from…

Great customer service from Maz from purchasing our new car to collection. We received regular updates on progress & support where needed, we really appreciated his integrity and knowledge.
Very happy, thank you.

16 September 2025
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We appreciate you taking the time to leave us this wonderful review! We're happy to hear that you received great customer service and support throughout the car purchasing process. Thank you for choosing us!

Rated 5 out of 5 stars

Maz Mia was great helped with purchase…

Maz Mia was great helped with purchase of a car and the required paper worked. Very amenable and explained every to me

15 September 2025
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you for sharing your positive experience with us! We will pass your kind words onto Maz.

Rated 5 out of 5 stars

I recently purchased my Hyundai Tucson…

I recently purchased my Hyundai Tucson through Maz Micah and couldn’t be happier with the experience. From start to finish, Maz was professional, warm, and incredibly communicative. He spoke with genuine honesty and made the whole process effortless — from finding the right car to signing on the dotted line. Everything was explained clearly, and I felt completely at ease throughout. I’m confident I’ll be contacting Maz again for any future car needs. Thank you, Maz, for making it such a smooth and positive experience!

7 September 2025
Unprompted review
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Reply from Richmond Motor Group - Hyundai Bognor Regis

We're happy to hear that your car-buying experience was so positive! We appreciate your kind words regarding the clear communication and effortless process you experienced. It's great to know you felt at ease, and we thank you for your recommendation!

Rated 5 out of 5 stars

Very Helpful, courteous & honest about cars sales person.

We visited the showroom without an appointment. We saw Maruf Miah who despite having to attend his own appointments, saw us. He explained the car we were looking for, politely, courteously and without a hard sell. He had good knowledge about the car.

2 September 2025
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Thank you so much for sharing your experience with us. We’re delighted to hear that Maruf was able to assist you! We truly appreciate your kind words and look forward to welcoming you back to the showroom in the future.

Rated 5 out of 5 stars

3rd car from Richmond

This was our 3rd car from Richmond as sakes service is great with no hard sell or pressure to purchase.
Louis was fab and had excellent knowledge of the various vehicles!
He was very helpful in every aspect of the process even when our keys would not work after first few days of having the car!

30 August 2025
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Reply from Richmond Motor Group - Hyundai Bognor Regis

Dear Mrs Forristal, we appreciate your lovely comments about Louis and the rest of the team at Richmond Hyundai in Bognor Regis! Thank you for your review!

Rated 5 out of 5 stars

Maz has been brilliant

Maz has been brilliant. He spent the time to find out exactly what we needed before pairing us with the perfect car.

30 August 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Jamie, thank you for taking the time out of your busy day to rate and review us!

Rated 5 out of 5 stars

Maz @ Richmond Bognor Regis has been…

Maz @ Richmond Bognor Regis has been exceptionally friendly helpful and professional throughout Would highly
recommend him
Thank you Maz

28 August 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Good morning, thank you for rating and reviewing your recent experience with Maz at Richmond Hyundai in Bognor Regis!

Rated 5 out of 5 stars

Maz was very helpful with everything…

Maz was very helpful with everything and answered any questions we had
A great experience

26 August 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Dear Ollie, we're happy to hear that our team was so helpful and answered your questions. Thank you for sharing your great experience with us!

Rated 5 out of 5 stars

Professional likeable Maz

Professional likeable Maz
We felt we had honest information given.

23 August 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Lynne, thank you for taking the time to rate and review us!

Rated 5 out of 5 stars

Bognor Regis…Thank you Ben

Spent 3 hours with Ben at Bognor Regis branch.
He was such a friendly and helpful young man, my husband and I are what you call old school and Ben made us feel very comfortable with making our decision and purchase of our new car.
Thank you Ben.

22 August 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Dear Mrs Hodson, thank you for sharing your feedback! We're over the moon to learn how positive your recent experience at Richmond Hyundai in Bognor Regis has been!

Rated 5 out of 5 stars

A brilliant experience

Aidan talked us through all of our options. Booked in a test drive and was brilliant the entire way through our experience. There was absolutely no pressure applied throughout the process.

21 August 2025
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Hi Tina, we're happy to hear that you felt supported and informed during your visit. It's great to know that the test drive booking went so smoothly! Thank you for your positive feedback!

Rated 4 out of 5 stars

Buying a second hand mg

Very good sales experience both before and after sales

18 August 2025
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Dear Mrs Lewis, we're pleased to know you enjoyed both the sales and aftersales experience at Richmond Hyundai Bognor Regis!

Rated 1 out of 5 stars

Bad Experience Following Sale

Purchased a car nearly 12 months ago, it only came with one key. We were promised a spare would be sent out to us. A few months went by and we hadn’t heard anything so chased up via a phone and was told they are done in batches so can take a while but don’t worry we will be getting one. Fast forward several months and still no spare key despite numerous phone calls, email & live chat - promises of a call back never materialise and I’m starting to think we will never get the key as promised. Unfortunately it seems as soon as the sale goes through and form of after care goes out the window.

1 June 2025
Unprompted review
Richmond Motor Group - Hyundai Bognor Regis logo

Reply from Richmond Motor Group - Hyundai Bognor Regis

Dear Josh, we're sorry to see you're not completely satisfied with your experience. Could you please confirm the registration number of the vehicle, your full name and contact details to customerservice@richmondmotorgroup.com and a member of the team will investigate further? Thank you.

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