Yet another great Service and MOT from Lymington branch. Gavin the Manager goes that extra mile ensuring peace of mind and is excellent in running the Service department. The professionalism is sec... See more
Company replied
Location
Switch locationHyundai Lymington, Old Christchurch Road, SO41 OJJ Everton, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Harry the sales reps customer service was excellent and he was very informative and helpful from start to finish when choosing our new car. We had a clear idea of the model we were after and Harry... See more
Company replied
Gavin, Service Manager together with Amanda were absolutely amazing. My 5 year old Tucson stopped on a dual carriageway (wouldn't let me drive it) after a flashing HEV! warning light came on that said... See more
Company replied
A welcoming friendly Garage with excellent customer service. We recently bought a second hand car from Lymington Hyundai and Aman looked after us extemely well, explaining and making sure we were happ... See more
Company replied
Company details
- #25 of 89 best companies in Car dealer
- #5 of 20 best companies in MOT Centre
- #16 of 55 best companies in Car service
- #2 of 3 best companies in Hyundai dealer
- #1 of 1 best companies in Skoda dealer
- #13 of 54 best companies in Used car dealer
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
Hyundai Lymington, Old Christchurch Road, SO41 OJJ, Everton, England, United Kingdom
- 01590 642 235
4.7
Excellent
25 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
New Car
Claudia was very helpful and knowledgeable regarding the car model I was interested in. She followed up when she said she would and ensured I was happy with the car after using it for a week.
11 February 2025
Unprompted review
Reply from Richmond Motor Group - Hyundai Lymington
We're happy to hear that the information about the car model was helpful. It's great to know that the follow-up met your expectations and that you're happy with the car.
fantastic experience looking at a car…
fantastic experience looking at a car on monday drive it home tuesday
spotless ,serviced ,and ready to go claudia was absolutely fantastic
and simon the boss what an offer he made on my car to clench the would recommend to everyone
9 December 2025
Unprompted review
Reply from Richmond Motor Group - Hyundai Lymington
We're happy to hear that you had a fantastic experience and found the car spotless and ready to go. We appreciate your recommendation and are so glad that you were pleased with the offer for your car.
Balanced
While buying my car I felt inspired and encouraged by Marcus’s enthusiasm, as my life is quite chaotic so it was nice to have someone be so assertive, and driven.
This approach fitted me well, but also when making the final decision he was chill but still attentive.
Very pleased with car, and really enjoying driving my new i20.
Thank-you.
4 October 2025
Unprompted review
Reply from Richmond Motor Group - Hyundai Lymington
We're glad you enjoyed your experience and found the support helpful during your car purchase. It's great to know you're pleased with your new i20 and enjoying the drive. Thank you for your positive feedback!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.