Richmond Motor Group - Hyundai Portsmouth Reviews 

First time purchasing.
OP great customer service!

Having bought 2 new cars every 4 to 8 years (and latterly a longer period over the past 40 years) I have again bought a new car for me and decided to try a Hyundai Hybrid Tucson. On visiting Richmond Portsmouth my salesperson turned out to be a lady called Ms Nicola Pert. Throughout the sale - I am now in possession of the car - she was superb in her front of house skills and at all times provided the greatest amount of help and was ready at all hours to answer my queries. From my extensive experience of interviewing personnel for highly competitive employment over half a century she absolutely shone and stood out as someone - in a previous life - I would have had no hesitation in employing. My tip to Richmond is to put a ball and chain round her ankle so that she can not go somewhere else!

OP was very helpful with his advice.
He was a pleasure to deal with.
Highly recommended OP for good customer experience.

OP was very patient with me and explained everything - sometimes twice!! my first all electric car. always use Hyundai

Nic was really personable, professional and provided an exceptional service.
Made me feel incredibly comfortable and not pressured at all into making a purchase. She was great!!!!!

We had Harry helping us with picking our new car, he was so friendly and informative and answered any questions we had. Leaving happy customers.

Great customer experience by OP, really helpful and informative, thank you OP

Excellent service, no nonsense. Knew exactly what I was getting and signing up to. Appreciated Harry's experience, honesty and expertise. Harry is a credit to Hyundai. Thank you :)

Great experience and service from start to finish. Harry Khan (Senior Sales)was great in keeping me in the loop and explaining everything throughout

Lovely service, Ollie was a great salesman. I am very happy with my car and I got it for a very good price ☺️. They didnt try and push finance or large deposits up front.

Harry Kahn was fantastic at getting us the best deal and arranging pick up of the new car very quickly

Without a doubt the worst customer service I've ever experienced, my brand new Hyundai Kona has been in three times and their after care is zero, it had to be towed by the RAC today and not one person from the dealership called or email me to ask if I was ok, now Richmond mg is amazing.
The parties who I won't mention know who they are, I really wanted a good experience with them but it's been terrible 😔.

Jakob is an excellent salesman and extremely personable . He successfully sourced a car for our needs and helped us by explaining the online car registration procedures.

OP, the man, thank u for looking after me buying a Brand New Kona

OP brilliant service

Don't really like shopping but we were shown the car that fitted our requirements. It was what we thought we were looking for and we purchased it.

We had a very impressive experience with Harry who runs a smoothly oiled machine of a service! I’d dreaded the hassle of buying a new used car and put it off but it was plain sailing due to Harry’s experience and his personable customer service - highly recommend.

Harry was extremely helpful with the purchase of my new car and part exchange of my old car. Made things simple and easy, completed all paperwork etc. Would recommend Hyundai Portsmouth

We dealt with Harry, and purchased a great car. Wonderful friendly service.

We had a great experience buying a car with our daughter from Nicola at the Portsmouth branch. She was very helpful and everything was transparent with the finance.