MG HS was the choice of car and Guildford dealership was the closest to us. Initially a telephone conversation with Marius Mockus who searched cars for us & and then a meeting at the centre. Everyo... See more
Company replied
Location
Switch locationMG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU Guildford, Surrey, GB
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See what reviewers are saying
Marius was fantastic from start to finish, made the whole process so easy. He explained everything in detail and kept me updated throughout. Amazing service.
Company replied
Dylan Mogg spent time with us to understand our requirements for a small EV and explained the options. Quickly got us out on a test drive and then with Sheila came up with quotes to meet our budget. V... See more
Company replied
I recently purchased a MG ZS from Richmond Guildford and the process was smooth from start to finish. The salesman I dealt with, Akash could not have been nicer and so happy to answer any questions th... See more
Company replied
Company details
Written by the company
Richmond Motor Group is an award-winning, family-run business located in the Hampshire, West Sussex & Surrey areas, representing Hyundai, MG, Škoda, Suzuki, Genesis, Chery & Geely.
Contact info
MG Guildford, Moorfield Road, Slyfield Industrial Estate, GU1 1RU, Guildford, Surrey, United Kingdom
- 01483 668 303
4.8
Excellent
393 reviews
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I recently bought a car and the service…
I recently bought a car and the service I received was outstanding from start to finish. From the very first phone call, everything was handled professionally and clearly explained. The follow-up throughout the process was excellent, and every detail was covered so I always felt informed and confident with my purchase.
A special thank you to Marius, who made the whole experience smooth and enjoyable. he treated me very well from the start of the sale right through to the end. His attitude, professionalism, and willingness to help really stood out.
I would happily recommend Marius to anyone looking to buy a car. Excellent service all the way - well done.
11 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you had such a positive experience. It's great to know that the process was handled professionally and clearly. We appreciate your kind words and are glad the team's support stood out. Thank you for recommending our services!
My fabulous experience
The salesman Darius was pleasant and very accommodating even though I was a little late for my appointment. He took time in explaining each step of what was needed and why. He showed me my choice of car in and out of the showroom in order to see the true colours. He was extremely professional and had answers to all my questions without 'fobbing me off'. Marius knows his job well and is a credit to Richmond MG
14 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Mo, thank you for your glowing review and the five-star rating! We're delighted to hear that Darius provided you with such a professional and accommodating experience, even with the timing of your appointment. It’s wonderful that he took the time to explain everything thoroughly and ensured you could see your chosen car in the best light. We’ll be sure to pass on your kind words to Darius – he truly is a credit to Richmond MG Guildford. Best regards, Richmond MG Guildford.
Great service
Great service from Kelly at Richmond Guildford on purchasing our MG - very knowledgable and efficient - thank you
14 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Emily, thank you for your kind review and five-star rating! We're delighted to hear about your positive experience at Richmond MG Guildford and will be sure to pass on your appreciation to Kelly. We hope you enjoy your new MG and look forward to welcoming you back in the future. Best regards, Richmond MG Guildford.
Superb service
Henry was attentive and knowledgable. This is my first Motorbility car and he made it so easy.
He took the time to show me the features of the car and set everything up for me. Great service
14 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi PinkChick, thank you for your wonderful review and five-star rating! We're delighted to hear that Henry provided such attentive and knowledgeable service, making your first Motability car experience smooth and enjoyable. We’ll be sure to share your kind words with him. Best regards, Richmond MG Guildford.
Henry Jackson at MG
From start to finish the whole experience was seamless. Henry Jackson was incredibly helpful in guiding us through the options and helping us find the perfect car for our needs. The process was smooth, professional and genuinely a pleasure from beginning to end. I wouldn’t hesitate to recommend him and the MG dealership to anyone looking for a new car. Highly recommended. 🚗
13 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Hi Kim, thank you for your glowing review and five-star rating! We’re delighted to hear that Henry Jackson provided such excellent service and helped you find the perfect car for your needs. It’s wonderful to know that your experience at Richmond MG Guildford was seamless and enjoyable. We truly appreciate your recommendation and wish you many happy miles ahead. Best regards, Richmond MG Guildford.
Nice overall service
Nice overall service. Marius (sales) made the whole process a pleasure. Good car selection in the lot. We chose the HS PHEV Trophy and we are so happy with this, especially considering we have been strictly Audi for the past 20 years and so can make a good comparison between the two brands.
9 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy you enjoyed our service and that the car selection met your needs. It's great to know you're pleased with your choice, especially coming from another brand. We appreciate your feedback!
Very happy with the help I got choosing…
Very happy with the help I got choosing the right car for me, Charlie and Marius were very helpful and informative, would highly recommend them
28 February 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy you were pleased with the assistance you received in selecting your ideal car. It's great to hear that our team was so helpful and informative.
Dealt with Marius who assisted greatly…
Dealt with Marius who assisted greatly with my research regarding the purchase of an MG HS Trophy. Clearly explained and offered a variety of finance options that were all feasible options. Fully understood and accepted my decision that I wanted to delay a purchase until later in the year. Will definitely go back later in the year and hopefully do a good deal.
11 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We appreciate you sharing your experience. We're happy to hear that the information and options provided were helpful and suited to your needs. We look forward to assisting you again later in the year.
Henry was great with all our needs
Henry was great with all our needs, happy Customer
13 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that all our needs were met. Thank you for being a customer and for your feedback!
Great experience.
Henry was very professional and helpful. I cannot recommend him highly enough.
12 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We appreciate your kind words! We're happy to hear that you had a positive experience and that Henry was so helpful to you.
Henry has been amazing and…
Henry has been amazing and understanding , he has made us feel very welcome from the beginning to the end , give him a raise 😂🙏🏽❤️
12 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that your experience was amazing! We appreciate your kind words and are glad you felt welcome. Thank you for the positive feedback!
Marius Mockus was the reason for our…
Marius Mockus was the reason for our positive experience, this guy is the difference and is the reason we have just bought our 5th MG from Richmond Motors
4 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you had a positive experience. It's great to know that Marius made such a difference and that you've purchased multiple vehicles from us. Thanks for your feedback.
Great experience and customer service…
Great experience and customer service all around
11 November 2025
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're glad you had a great experience with our customer service. Thank you for your positive feedback; it means a lot to us.
Excellent service so friendly staff and…
Excellent service so friendly staff and great cars
5 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for the fantastic review and five-star rating, Steve! We're delighted to hear you were pleased with our service, friendly staff, and great cars. Your kind words mean a lot to us. Best regards, Richmond MG Guildford.
Adam was very professional
Adam was courteous, professional and knowledgeable.we explained what type of car we needed and he found us one to the exact specifications.There was no pressure to buy and the whole process was seamless..On the day of exchange and pick up Adam made the whole process look easy..keep up those skills Adam...great customer service..thank you.
7 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for your fantastic review, Mr G. We are thrilled to hear about your positive experience at Richmond MG Guildford. Adam will be delighted to know his courteous, professional, and knowledgeable service made the process seamless for you. We appreciate your kind words and will be sure to pass them on. Enjoy your new car, and thank you for choosing Richmond MG Guildford!
The experience was excellent and…
The experience was excellent and professional,
My sales representative, Mr Marius, is very helpful.
4 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for your kind review and five-star rating, Mostafa. We are delighted to hear that you had an excellent and professional experience at Richmond MG Guildford. We will be sure to pass on your kind words to Mr Marius. Best regards, Richmond MG Guildford.
So efficient and friendly
So efficient and friendly. Kelly made the process an absolute pleasure!
7 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for your wonderful review and five-star rating, Ant. We’re delighted to hear that Kelly made your experience at Richmond MG Guildford such a pleasure. Your kind words mean a lot to us, and we look forward to welcoming you back in the future.
Great customer service
Great customer service. Sales person really helpful throughout the process of trading in old car and buying our new vehicle
3 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for your wonderful review and five-star rating, Helen. We're delighted to hear that you had a great experience at Richmond MG Guildford. It's fantastic to know our sales team was helpful and supported you through trading in your old car and purchasing your new vehicle. We hope you enjoy your new car and look forward to welcoming you back in the future!
Kelly was excellent and gave us a lots…
Kelly was excellent and gave us a lots of advice. We are very happy about all the services.
6 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
Thank you for your wonderful review, Mr Miyazaki. We are delighted to hear that Kelly provided you with excellent service and valuable advice. Your kind words mean a lot to us, and we are pleased to know you are happy with all the services at Richmond MG Guildford. Best regards!
Marcus was so kind & very helpful
Marcus was so kind & very helpful. Since I ordered my new Motability car on December 10th 2025. I collected it this morning. He has let me know everything that I needed to know. Such good customer service
3 March 2026
Unprompted review
Reply from Richmond Motor Group - MG Guildford
We're happy to hear that you found our service helpful and kind! We appreciate you mentioning the assistance you received while ordering your Motability car and are glad you had a positive experience.
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