I bought hoodies for 265€ from ricks retros wholesale business. I have a small business so investments like that matter. He sold the hoodies as authentic, but they are not. I only sell authentic a... See more
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Have used Rick’s Retro for several years, always had decent service and good products. Recently bought several new items, tried to return one of them, absolutely zero response to repeated emails and m... See more
Bought numerous items from RicksRetro, and have never been left disappointed. Hands down the best place about to find vintage gems. Very quick replies to any questions that I had and extremely friendl... See more
Company replied
I ordered a vintage Ralph Lauren jumper from the Ricks Retro website, they kindly sent me some more photos of the jumper when I reached out via Instagram DM. My order arrived to Ireland 2 days afte... See more
Company replied
Company details
Written by the company
We have been supplying high quality and unique vintage clothing since 2015. At Rick’s Retro we handpick every item of sportswear, designer and casual attire that we sell. Our aim is to provide our customers with top quality retro clothing for the best price. We have consistently strived towards meeting these needs and distributing rare pieces from all corners of the globe.
Contact info
The Chapel, Birchwood Farm, Birchwood Road, CO76HX, Colchester, United Kingdom
- info@ricksretro.co.uk
- ricksretro.co.uk
3.1
Average
134 reviews
Hasn’t replied to negative reviews
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Great company they have quality…
Great company they have quality products on their website at very good prices. I’ve bought from them twice and everything has been perfect. Shipping got to me next day on both occasions couldn’t recommend them enough.
31 March 2022
Unprompted review
Reply from Rick's Retro
Hey Alfie. Thanks so much for your feedback and for supporting our business mate. We appreciate you!
Ordered several items from this place…
Ordered several items from this place and the quality & fast delivery was amazing, would buy again.
31 March 2022
Unprompted review
Reply from Rick's Retro
Cheers Kartik! Glad you had a good experience buying from us. We appreciate your feedback!
Zero customer service
I've bought some great clothes from this website but recently had to send some items back.
I have tried to contact them multiple times... Zero response.
Came here to see if anybody else has had similar experiences.
Put a return claim in on:
21st Jan
27th Jan
3rd March
Confirmation of email with "We'll get back to you as soon as we can." on each.
Nothing... 3 months.
13 March 2022
Unprompted review
Reply from Rick's Retro
Hey Dan! We are so sorry to hear that you haven't had any responses from us. Unfortunately sometimes our online contact forms don't come through to our inbox. But if you email us directly to info@ricksretro.co.uk we will get back to you today and sort this out for you!
Thanks.
Reply from Rick's Retro
Hey Giulia, thanks so much for your feedback! We really appreciate it!
Very helpful via emails with questions…
Very helpful via emails with questions I had, and got my order to me quickly. Great service
15 February 2022
Unprompted review
Reply from Rick's Retro
Big up for the support Lewis! We appreciate you taking the time to leave us a review.
Fake stone island t shirt
Fake stone island t shirt. Contacted 3 times and nothing heard back in almost a week. Polite requested address to send certilogo report but nothing.
Would not recommend despite the other item been genuine.
10 February 2022
Unprompted review
Reply from Rick's Retro
Hey Simon! We're so sorry to hear that you were unhappy with one of our products! We haven't received any contact forms from you but if you email us directly to info@ricksretro.co.uk we will happily help you out there!
**update** We're glad we were able to sort this out for you and issue you a full refund for the shirt you returned. Always feel free to reach out to us via email with any questions or concerns!
Highly recommend!
Ordered from here a number of time and have always been impressed with the quality of the items & speed of delivery.
26 January 2022
Unprompted review
Reply from Rick's Retro
Hey Natalie,
Nice one! Thank you for the support, we appreciate you.
Take it easy,
FAKE Avoid this and all other vintage shops
Avoid this and all other vintage shops! Everything is fake. Only need to look at the tags to see that and If you ask them to verify their goods they admit they don’t know they’re real or not. Massive scam . If it’s too good to be true don’t believe it !
9 January 2022
Unprompted review
Reply from Rick's Retro
Hello N,
Thank you for the feedback, we would like for you to contact us via email if you have any issues with the authenticity of your clothing you have purchased. All of our items go through quality control before going onto the website, however, if a mistake has been made and something has been listed as authentic in error, let us know and we will sort it for you!
We aim to provide our customers with the sickest, high quality garms at the best price. It is never our aim to scam people. If you have any queries regarding your item, send us your order number/photos and we will get our team to look into it straight away and act accordingly.
When listing a product we provide detailed photos of the item so you, as a customer, can see exactly what you are purchasing. I hope you get in contact so we can resolve this issue for you.
Thanks,
Would recommend
Excellent product quality and extremely fast delivery, very easy to shop at and nicely packaged.
22 December 2021
Unprompted review
Reply from Rick's Retro
Hey CGillettt,
Nice one for that mate! Big up for the support, appreciate it.
Take it easy,
Horrible Customer Service
Horrible Customer Service
I needed to have an order cancelled, i sent numerous emails to them however they were trying to ignore them and trying to change the subject. They were violating my rights as a consumer in the UK and i will not be buying with them again. I sent them an email the same day as order and they responded on the day it got sent to my address and said that unfortunately it can't be cancelled as it is already being shipped.
6 October 2021
Unprompted review
Reply from Rick's Retro
Hello Aikam,
Thank you for sharing your experience with us on here. I am sorry to hear that you have not received the service that you expected.
Unfortunately, there was some confusion regarding the order you wanted to cancel. The parcel queried was already delivered. However, you had made a second order which was the one you wanted the refund on. After our conversation on Instagram, we sorted out the confusion and cancelled the order for you!
We are always here to assist you, wether you contact us by email or social media. Glad we got it sorted in the end mate!
Take it easy,
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