Riddermark Bil Reviews 17,295

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I bought a car last week from Riddermark and the experience was nothing but worth mentioning! The process was very simple and was handled professionally by Francesca :) she not only helped me get my c... See more

Rated 1 out of 5 stars

The worst car dealer ever! The process of buying went so fast and they made it so easy so they lure you with their "good service ". But 3 months into driving the car it would not start. Thank God fo... See more

Rated 5 out of 5 stars

We went to Riddermark Recharge with too many questions in our minds regarding our first EV we were planning to buy, trading our existing car, loan, warranty etc. Hassan helped us a lot by explaining a... See more

Rated 5 out of 5 stars

Very friendly and helpful staff. Great advice, high-quality cars, and all the added benefits made the whole experience feel truly premium. The sales team was highly professional and guided us smoothl... See more

Company details

  1. Used car dealer

Written by the company

Vi är en av landets största aktörer inom bilhandeln. Hos oss får privatpersoner & företag möjlighet att på bästa sätt sälja eller köpa sin begagnade bil. Vi vill alltid göra lite mer för dig som kund, och vi strävar alltid efter att förändra och förbät...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17k reviews

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Rated 4 out of 5 stars

Smooth experience overall

Smooth experience overall — especially when buying my car. Riddermark Bil Järfälla.

I recently sold my car to Riddermark and also bought another one from them. While I wanted both processes — selling and buying — to feel like one seamless transaction, it turned out that different people handled each part. The experience selling my car wasn’t as smooth as I hoped, as there wasn’t much personal contact or communication during that part.
However, buying my new car through Ivar was truly excellent. Everything felt clear, smooth, and professional. Despite all the paperwork involved (contracts, reservation deposit, delivery, etc.), I always felt informed and reassured at every step.

What really stood out was the convenience: everything was done from home. They picked up the car I sold and delivered the new car I chose online — all within 48 hours. A big thank you to Ivar for his patience, helpfulness, and for making the buying experience so positive! 5 starts for you!

I’m giving 4 out of 5 stars, mainly because of the less satisfying experience with the selling my car part — but overall I’m very happy and would recommend Riddermark Bil.

8 June 2025
Unprompted review
Rated 5 out of 5 stars

Problem with car keys; sorted out with Riddermark warranty team

Hi, I bought a used car from Riddermark and very soon observed some issue in the same. As I also took the warranty from Riddermark, they helped me with the problem via VW workshop. Hence, I will always recommend to take warranty on the car when buying it from Riddermark.
Thank you Alexander(from kundsupport) for your help !!!

5 June 2025
Unprompted review
Rated 5 out of 5 stars

Everything was sorted within two days

Everything was sorted within two days. I was offered the right price without any fuss or last-minute negotiations for every penny. That’s exactly how it should be — both the seller and buyer agreeing on a fair deal. The entire experience was smooth and hassle-free. I highly recommend this seller!

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Köpte en bil av dem med set vinterdäck

Köpte en bil av dem med set vinterdäck, vid tiden för bil Pick up däck fanns inte där. de lovade att leverera den nästa dag... nästa dag kommer och berättar lögner, vi ska skicka det om en och en halv timme... sedan gick nästa dag och vecka och berättade lögner har skickats men har inget spårningsnummer. två veckor går totalt ignorera. inget svar i mail försvinner...bara sött snack tills du köper det efter 0 kundtjänst och försöker lura bara för några tusen kronor. eftersom däck på kontrakt och på billån tar det längre! skulle inte rekommendera att köpa av dem, tänk bara hur hjälpsamma de skulle vara om det är något fel på en bil.. värsta upplevelsen någonsin.

Bought a car from them with set of Winter tyres, at the time of car Pick up tyres was not there. they promised to deliver it next day... next day come telling lies we about to send it in hour and half... then next day and week passed telling lies been sent but dont have any tracking number . two weeks pass total ignore. no answer in email disappear...only sweet talk until you buy it after 0 customer service and try to scam just for few thousand kroner. since tyres on contract and on car loan will take it further! would not recommend buying from them just imagine how helpful they would be if there is something wrong with a car.. worst experience ever.

11 May 2025
Unprompted review
Riddermark Bil logo

Reply from Riddermark Bil

Tack för att du hör av dig.

Vi beklagar verkligen det du beskriver – så ska det självklart inte gå till. För att vi ska kunna reda ut vad som hänt och säkerställa att du får det du har rätt till, behöver vi veta vilket registreringsnummer eller kundnamn detta gäller. Då kan vi omedelbart gå tillbaka till order och leveransinformation och se vad som sagts och vad som faktiskt skett.

Vänligen maila oss på kundservice@riddermarkbil.se med dessa uppgifter så utreder vi ärendet direkt.

Vänliga hälsningar,
Gustav

Rated 5 out of 5 stars

Great professionalism

Great professionalism, adequate support through the whole of the process and even after the car arrived. Really satisfied! The prompt answer of the client service about an extra tyre transport that needed to be done was outstanding and all the communication between myself and both the seller and the client service was amazing. Thank you! Will definitely remember you in future business possibilities!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

A quick and painless sale.

Excellent service and great help walking me through the process. A fair price was agreed on and after that amazing pick up work by their team from Zakra. I felt very comfortable with the entire process.

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Leonidas has been so helpful very good…

Leonidas has been so helpful very good seller, he helped me do my research on what car fit me better on my budget he helped me to find rhe cars available, he was, and when i did took the decision he even helped me with some better price on extras that i needed for the car, Leonidas on those two weeks made me feel like im talking to a friend and not a seller Thank you so much for everything.
please ridermark be sure that everyone is as well trained as leo.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

I recently sold my car and the entire…

I recently sold my car and the entire process was incredibly smooth and efficient. The car selling experience was quite easy from start to finish. The pickup was quick, and the transfer of ownership along with the amount settlement was completed in no time. I received a good price for my car and I am quite satisfied with the overall experience. Highly recommend this service for anyone looking to sell their car hassle-free.

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Bought Car

Nice Showroom, Great Options. Good Staffs. especially Victor who assisted to choose our Car made the process very fast and smooth.

28 April 2025
Unprompted review
Rated 1 out of 5 stars

It's not possible to give less stars…

It's not possible to give less stars then 1 so that is more then enough. I bought xc60 inscription in June Ywd... that had so many problems like that water pump was not working so they send me to car workshop and they fixed it . After some time car started a weird noise while rotating steeringwheel. They send it with broken bumper from front side.I went to fix dragkrok for the car and the guy who tried to fix it he said the car have water leakage in backside. He said I cannot fix dragkrok because of leakage. After all the things I sold car back to riddermark for 275000 and I bought for 289000+15000 with car garanti for 5 years . But unfortunately I sold it after just 6 months to them and lost like 35000. Will never buy or recommend them to someone.

10 June 2024
Unprompted review
Riddermark Bil logo

Reply from Riddermark Bil

Thank you for your feedback, Bhawanjot.

We have identified which car your review concerns, and we are currently looking into the entire history and all the details surrounding your case. We understand that the experience you describe has been frustrating, and we are taking your comments seriously. That said, we will need to verify all aspects – both from our own documentation and from the workshops involved – to ensure a full and fair understanding of the situation before we comment further.

Once our internal review is complete, we will get back to you with a more thorough response.

Best regards,
Gustav

Rated 5 out of 5 stars

Super smooth 1st car purchase

I had a great experience with Oskar at Riddermark who helped a tonne with my 1st car purchase in Sweden. Throughout the process I felt my best interests were always top priority, with everything from fixing better than expected financing arrangements to picking out the best tires he had available. I will definitely be coming back next time I need a new vehicle.

Thanks Oskar!

4 April 2025
Unprompted review

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