Ride and Glide Reviews 

218
TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Board was delivered several days before the time stated so that was a nice surprise.. thought I was never going to get the hang of it but by the end of the 1st afternoon I'd done 3 miles, still pretty... See more

Rated 5 out of 5 stars

I bought a Fiido T2 Cargo bike through Ride and Glide, choosing home delivery over in-store assembly. Setup was simple and the bike was great—until it broke. While equipment issues are frustrating,... See more

Rated 5 out of 5 stars

Helpful team and fast delivery if item in stock. I’ve found that my Back order items are generally delivered within the given estimate. Be nice if more Onwheel items were stocked, especially things li... See more

Rated 5 out of 5 stars

Was having trouble getting the model I wanted from other sites, being made to wait weeks without a peep from the suppliers. I placed my order on Friday with ride and glide and even though it was a ban... See more

Company details

  1. Bicycle Shop
  2. Electric motor repair shop
  3. Electronics store

Written by the company

Ride and Glide was founded on the South Coast of England, driven by a passion for board sports and a love of all things fun. We’re dedicated to bringing high-quality, eco-friendly electric rides to the leisure and travel scene. We firmly believe electric transport is the future and we’re doing everything we can to make that a reality.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

218 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(218)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always have stock

11 July 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi Keith,

Thanks for the 5 stars! We do our best to keep things in stock so you can keep riding. Glad we could help!

Best,
The Ride & Glide Team

Rated 5 out of 5 stars

Highly recommend this company

Would recommend this company to everyone. Great guys. Helped me make mine final decision on which scooter I wanted and I couldn't be happier with the choice ,it's just what I was after. Super quick delivery and they are happy to help with days that suit you. Also aftercare and warrenty after purchase is there if needed which was a big plus for me when buying an item so expensive online. Thanks ride and glide

9 September 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi Chris,

Thanks so much for the great recommendation! We’re glad we could help you find the perfect scooter, and it’s awesome to hear you’re happy with your choice. We always aim for quick delivery and support that fits your schedule, so it’s great to know it made a difference. If you ever need anything, our aftercare and warranty team’s got you covered!

Appreciate the shoutout!
The Ride & Glide Team

Rated 5 out of 5 stars

My second bike from Ride & Glide

My second Super73 bike from Ride & Glide (RX & Adventure R). Their customer service is top class and the reason I won’t shop anywhere else. Thanks!

4 September 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi

Thank you for the great review! We're glad to hear you're enjoying your second Super73 bike! The team is committed to providing excellent customer service, and we appreciate your loyalty! If you need anything in the future, feel free to reach out.

Happy riding!

Best,
The Ride & Glide Team

Rated 5 out of 5 stars

3 times I had deal with the company,and…

3 times I had deal with the company,and Im absolutely happy with they service!👌🏽
They are informative,helpful so plesure to deal with them😇
Thank u guys✌🏽
R.Vojtko

23 September 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi Roland,

Thanks so much for the kind words! We're really glad to hear that you’ve had a positive experience with us three times now. Our team loves being informative and helpful, so it’s great to know you felt that. If you need anything else, just reach out!

Take care,
The Ride & Glide Team

Rated 5 out of 5 stars

Great bunch of guys to work with

Great bunch of guys to work with. Very helpful and have an incredible amount of knowledge about their products

14 September 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi David,

Thanks for the awesome feedback! We're glad to hear you found our team helpful and knowledgeable about our products. We’re always here to assist, so if you have any questions or need support, don’t hesitate to reach out!

Best,
The Ride & Glide Team

Rated 5 out of 5 stars

Z Adventure, sandstorm.

Wow, was so pleased with the Z Adventure after my son bought one I had to have one too. I'm 61 and this is just a fantastic bit of kit for all ages. Build quality is brilliant and so easy to ride. Ride and glide have been superb throughout the whole process with really quick delivery and feedback.
I definate recommend for anyone wanting to move to e-bike.

16 August 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi Steven,

Thank you for the fantastic review! We're thrilled to hear you’re enjoying your Z Adventure and that it impressed you enough to get one for yourself. It’s great to know our bikes are perfect for all ages!

We're glad you found the build quality and riding experience to your liking. Our team works hard to ensure quick delivery and support, so it’s great to hear that reflected in your experience.

Thanks for the recommendation! If you ever need anything, just let us know.

Happy riding!
The Ride & Glide Team

Rated 5 out of 5 stars

10/10 everything is pretty good

10/10 everything is pretty good, I will buy again

10 September 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi,

10/10? Awesome! Thanks for the love! We promise not to let it go to our heads. Can’t wait to see you back for round two!

Best,
The Ride & Glide Team

Rated 5 out of 5 stars

We have been a few times to visit Ride…

We have been a few times to visit Ride and glide always get a coffee on arrival and my husband then has a great experience testing the scooters getting knowledge he literally loves going there we won’t buy from anywhere else we trust this company and would recommend to all

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Max g2 scooter

From start to finish ride and glide were very good I ordered a scooter online on the 5th and it eventually arrived on 22nd August the delivery company took a long time to issue the goods but when I got the tracking info was delivered the next day but it was well worth the wait

22 August 2024
Unprompted review
Rated 1 out of 5 stars

Worst company had to deal with had a…

Worst company had to deal with had a nami burn e from them nothing but problems from day one they don’t have the savy to even match codes on parts to send out lol even tho iv done this 3 times now had the scooter 2 months do not buy from these nothing but messing about for months even tho its happend in the first week of owing the scooter

20 August 2024
Unprompted review
Ride and Glide logo

Reply from Ride and Glide

Hi Scott,

We're sorry to hear you feel this way, but we would like to clarify the situation. From the start, we’ve done our best to assist you, despite the constant shouting and abusive language directed at our staff. Mistakes can happen, and we apologise for any inconvenience caused when we initially sent the incorrect part. However, we quickly rectified this by picking up your scooter for a thorough inspection.

Throughout this process, you continued to contact us, often in a manner that made it difficult to resolve the issue efficiently. We even offered to upgrade your brakes as a gesture of goodwill, which we understood you were happy with. Despite our efforts, it seems nothing we did was satisfactory.

Given the ongoing challenges and your refusal to engage with us respectfully, we decided to issue a full refund and part ways. We wish you the best in finding a product that better suits your needs.

Thank you

The Ride + Glide Team

Rated 4 out of 5 stars

Absolutely love my new evolve gtr…

Absolutely love my new evolve gtr carbon ... just got back from shell island and spent the week carving round there ...
Just a couple of issues with it ... one I've slow punctures already so thinking of changing to some cloud wheels ...
One other issue was a small bit of grip tape lifting days after I got it ... only minor problems and doesn't detract from how amazing this board is ...

5 August 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

The customer service team were really helpful in processing my query and it was quickly resolved. When I rang Ride+Glide I spoke to a number of different members of staff, all of which were professional and listened to your requests, before efficiently answering any questions. Even if they couldn’t answer the query there and then, I would hear back from them by email within 24 hours. Overall a pleasant buying experience.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Onewheel GT bundle…

I purchased a Onewheel GT bundle earlier this year and more recently a new footpad set. The guys were more than helpful I wouldn't hesitate to recommend them and return for future purchases. Always polite and educated responses to enquiries. Many thanks.

2 February 2024
Unprompted review

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