Andy Reviews 1,455

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, often highlighting drivers who go above and beyond. The service is frequently described as efficient and reliable, with many appreciating the smooth booking process and timely communication regarding driver details and arrivals. People also commend the comfortable, clean vehicles and the overall ease of their journeys. However, some customers also noted occasional issues. A few reviewers mentioned instances where the driver went to the wrong terminal or dropped them off at an incorrect location, leading to inconvenience. There were also isolated reports of drivers not providing pre-paid child seats or arriving at the wrong time, though these seem to be rare occurrences.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise drivers for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the punctuality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising drivers for being on time or early,... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers consistently found the booking... See more

Location

People report positive experiences with location. Customers appreciate the drivers' punctuality and ability... See more

Based on these reviews

Rated 5 out of 5 stars

Excellent communication and service. There was a rockfall closing the road from Toulouse to Andorra which meant a huge detour, but we were kept informed of the situation the whole time. We then change... See more

Rated 5 out of 5 stars

My driver on January 4, Juan was wonderful! He came 5 minutes before the scheduled time, kindly helped with my luggage, drove carefully and effectively and was a true gentleman. My driver on Jan... See more

Rated 5 out of 5 stars

I just wanted to send a quick note and let you know that our driver Abdul Waheed was fantastic. He was professional, on time and was a very careful driver. He was a true professio... See more

Rated 5 out of 5 stars

Great experience in general! Very quick and easy booking system. Loved that I received constant updates about the driver and his way to us, and that he has arrived. The driver was extremely profession... See more


Company details

  1. Transportation service

About Andy

Written by the company



At Andy, we specialize in taking you places, whether it's from city to city, airport to city, or any point of interest within a city, in Barcelona, Andorra, Madrid and Valencia.

Our drivers are carefully selected to make your long-distance trips as enjoyable as possible, and our 24/7 travel agents are always available by chat, so you don't have to wait.

Book in advance and pay online with your credit card. The best part? The price is all-inclusive, so you won't get hit with any extra fees or hidden costs.

Book your ride now

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

Excellent service - we used Andy's for 2 trips. Both times we received and email the day before with details of the driver, car and the drivers tel number. On the day the driver got in touch with us by WhatsApp. It was all so stress free and i would highly recommend.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. I really appreciated the ability to book a car at a Reus Airport, for a family member arriving late at night, and needing a longish trip. Quick website confirmation and good driver communication to both of us.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Josep from Barcelona waited for us at…

Josep from Barcelona waited for us at Girona airport even when our flight was delayed. Our family is 7 people total with two kids. The taxi was spacious air con leather and lovely service. Thank you for all your help and speaking to me on whats app too aisha Noor

18 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Picked us up from out the stadium and back at the hotel within 45 mins.
Clean car. Would definitely recommend
Thanks

21 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The booking, confirmation and communication afterwards were excellent

21 October 2025
Unprompted review

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