Excellent leather dog collar & Bibi was very pleased to receive it so quickly. However I completely messed up by ordering size too large - she was wearing an old 19" greyhound collar which was too sma... See more
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When I want to purchase something equine, I always check too see if Rideaway stock it. They're a company I trust. I always find they're competitively priced. It's always a gamble buying something with... See more
A really well presented website. Easy to search for the products you are interested in. A good range of products, competitively priced. Once selected, the order and payment process was very straigh... See more
Having ordered a fair number of things over the past few weeks i have found Ride-away to be a good company to use. Everything has been top quality. Made with good quality materials. Quick delivery and... See more
4.4
Excellent
4k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent service as always
13 March 2023
Rate your recent experience asked for a review before I…
I have been asked for a review before I have received my purchases. Delivery has taken longer than expected.
13 March 2023
Reply from Ride-Away
Hi Fiona,
Thank you for your review.
I am sorry that your delivery is taking longer than expetced. My colleague will reach out to you and assist.
Apologies for any inconvenience.
Stephen - Customer Experience - Rideaway
I ordered 3rugs and only 2have turned…
I ordered 3rugs and only 2have turned up other one is in transit why not send them all at the same time ???
13 March 2023
Reply from Ride-Away
Hi Melanie,
Thank you for your review.
I have had a look at this for you and can confirm it is a split shipment. When placing the order a message should have popped up to advise you of this, please accept my apologies if this did not happen.
Once again apologies for any inconvenience caused.
Stephen - Customer Experience - Rideaway
Good website
Good website, quick delivery and informed of the progress of my order all the way
13 March 2023
New boots
New boots
Stylish comfortable and waterproof
Fast delivery and free returns if not happy, totally recommend Ride Away
17 February 2023
Great products
Great products, sizes and fit were correct. Order was delivered sooner than expected! Highly recommend
9 March 2023
Fast delivery 2 days early
3 March 2023
Easy order
Really nice quality top, which arrived quickly - very pleased & will certainly use this site again!! Thank you.
7 March 2023
Rideaway processed order very quick but…
Rideaway processed order very quick but still awaiting delivery of item 3 days later, tracking just says with courier
7 March 2023
Reply from Ride-Away
Hi Anne,
Thank you for your review.
I have had a look at this for you and can see that the ETA for your order is the 15th March, however, the tracking shows that the order was delivered to you onthe 12th March so hopefully all is now well.
I hope this information helps.
Stephen - Customer Experience - Rideaway
I did not receive confirmation of my order at first
I had not received confirmation of my order due to a bug during payment but customer service was very reactive, responding to my e-mail on a Sunday! I was able to place my order again on Monday and received it the following day. I am very pleased overall about my experience with Ride-Away UK.
6 March 2023
Brilliant service quick delivery and…
Brilliant service quick delivery and free over £50.
Very pleased with the coat I purchased too
3 March 2023
New Riding Hat Purchase.
New Riding Hat came today delighted with it. The staff at Ride-Away, (customer services) have been so helpful to me as my earlier purchase was too big. To get the advice and help from the team was second to none. Thank you.
6 March 2023
My order was despatched and received as…
My order was despatched and received as said it was going to be.
6 March 2023
Very satisfied customer
Order arrived really quickly and the quality was second to none, we are really pleased. Great prices too
Thank you
4 March 2023
Unbelievably quick delivery
Unbelievably quick delivery, great pair of breeches, I ordered (the last two pairs) unfortunately the zip on one is broken - However for the price, I'm not complaining!
4 March 2023
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