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Ride LEV Reviews 141

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TrustScore 4.5 out of 5

4.7

Bicycle Shop
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See what reviewers are saying

Rated 5 out of 5 stars

Not an easy story - we were waiting for the eMTB for 8 months (for our 9 years old son). Global components outage. Ed from the RideLev has provided updates via WhatsApp virtually every day. Th... See more

Rated 5 out of 5 stars

Dealt with Ed after losing faith with other scooter suppliers it was refreshing to deal with someone who actually cared! Subsequently his customer service was exceptional. Even connecting me with a... See more

Company replied

Rated 5 out of 5 stars

Amazing customer service, wasn't sure how long item would take to be delivered. Needed for my sons birthday present. Sent message on what's app, couldn't of tried hard enough to get me this item on ti... See more

Rated 5 out of 5 stars

Have just bought an electric bike from this company. The service has been excellent. Sensing that I was a bit nervous about assembling - the bike was assembled and checked in advance and deliver... See more

Company details

  1. Bicycle Shop
  2. Bike accessories store
  3. Road Cycling

About Ride LEV

Written by the company

Ride LEV offer Light Electric Vehicles including eBikes and eScooters to help you get to you destination safely.

Exclusive UK stockists of Blumil GO.

Have your electric bike Delivered Assembled and Serviced at a place of your choice, UK wide!

Experience the service of a local bike shop from the comfort of your home.

Ride LEV also work with a number of cycle to work schemes that can save you up to 42% off the cost of your new eBike.


E-Bikes


E-Scooters


E-Kids


Accessories


Clothing


e-bikes home assembly


e scooter klarna


blumil go

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Brilliant service from Ride LEV

Brilliant service from Ride LEV. Contact from Ed after buying to arrange delivery and set up at a time to suit. Went out of his way to accommodate my requests and has fulfilled all that was arranged. Quality bike from a quality supplier!

6 May 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I bought a KTM Macina Sport e-bike for my wife so that we could ride together. Ed is very friendly and kept us informed every step of the way so we felt we were in safe hands. Paul delivered the bike on his van, built and ready to ride. Paul took the time to talk us through all the features. I've been looking forward to getting an electric bike for the last couple of years, so it was great that when I finally bought one, the process was so easy.

19 April 2022
Rated 5 out of 5 stars

Great service, great communication

Great service very happy, my bike arrived and had slight marking from delivery not ride Lev’s fault but ED was straight on the Case of sorting me out, bike was put together great and performs great would definitely recommend anyone who is wanting to make a purchase, thank you again

30 March 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional service

I placed my order after speaking with Ed on the phone, he gave me a dispatch date of 3-5 working days. I was happy with that, about 10 minutes after I'd placed the order he phoned back and said I could have my bike the next working day. Buzzing obviously... the bike was delivered within 20 hours of me placing the order and Paul walked me through the controls. Exceptional service and aftercare. Thanks Ed

14 March 2022
Unprompted review
Rated 5 out of 5 stars

Initially I wanted to go to a bike shop…

Initially I wanted to go to a bike shop to get my first electric bike, for advice, future repairs and servicing. I’ve now found out there is a new way of doing things. After many online reviews and YouTube videos were digested I had settled on a Tern and the only one available to that time was on Ride LEV. I’m glad it was as the following experience was seamless. Ed from Ride was in touch that day to arrange delivery and have a chat. The bike was delivered to my work address, the technician was in touch to arrange the set up the next day. Throughout this I had WhatsApp updates. Brilliant service.

P.s I like the bike as well.

4 March 2022

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