Howard was great at patiently working through the ongoing technical issues. He took so much time to make sure we eventually fixed the issue and I am so grateful- it’s so reassuring to know that the te... See more
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Five stars all round for this company who help look after all of our matters IT. They are a breath of fresh air especially as regards their attitude to customer service. Always there to help solve sh... See more
Ridgeway IT are extremely trustworthy and get the job done. They are a very professional organisation and have always been willing to help, no matter what the problem. They are very capable technicall... See more
Richard's (Ridgeway IT) response was incredibly prompt, polite, patient and sorted things in a matter of minutes. Just the sort of support an IT wooden spoon like myself needs and appreciates. Many... See more
Company details
Written by the company
Putting customer service first. Friendly, pro-active and efficient support, saving you time and money. Specalising in support, consultancy and managed services for organisations and in house IT teams. We offer a range of flexible, cost effective plans designed uniqiely for your organisation.
Contact info
Diamond Way, OX11 0PL, Chilton, United Kingdom
- ridgewayit.com
Fantastic support
Howard was great at patiently working through the ongoing technical issues. He took so much time to make sure we eventually fixed the issue and I am so grateful- it’s so reassuring to know that the team is only a phone call away!
2 March 2026
Unprompted review
Quick and the solved the problem
Quick and the solved the problem. The team are always responsive!
16 February 2026
Unprompted review
Instant support
The team at Ridgeway IT are super quick to support and have fixed any issue I have faced with politeness, efficiency and fast resolution. Both Tom and Danny in particular have been fantastic.
5 December 2025
Unprompted review
Amazing Service
In my customer service role, I have required assistance from Ridgeway with several tech issues. Everyone I have interacted with from Ridgeway is super responsive, has always been able to solve my problem quickly, and clearly explains best practice when different solutions are available.
25 July 2025
Unprompted review
Great customer service
Great customer service, very fast responses and useful guidance. Would definitely reccomend.
21 July 2025
Unprompted review
Made DNS updates simple
Made DNS updates simple and friction free. Just as you would like IT issues resolved.
5 June 2025
Unprompted review
100% Recommend
Have used Ridgeway for 7 years, and have actively recommended them to other businesses. They're excellent across 2 relatively complex and unique businesses of ours.
13 May 2025
Unprompted review
They are very quick to help
12 May 2025
Unprompted review
Fast and Helpful
17 March 2025
Unprompted review
Great service!
Quick to communicate and resolved the issue in minutes. Perfect!
8 January 2025
Unprompted review
Brilliant
Brilliant, Brilliant Brilliant! Solved my issues straight away! Would give 5 stars and a gold if I could!
3 January 2025
Unprompted review
Just brilliant
My issue was dealt with within 10 minutes of logging the call. Howard persevered with what turned out to be a complex issue. Most importantly they have a sense of humour and treat clients like humans.
23 September 2024
Unprompted review
Efficient and always helpful!
5 August 2024
Unprompted review
Ridgeway support for app download
The support department are extremely responsive and follow up to make sure everything is OK.
Very much appreciated.
9 July 2024
Unprompted review
Ridgway always respond quickly to our…
Ridgway always respond quickly to our requests and are fantastic to work with. I would recommend them to anyone looking for IT support and consultancy services.
30 May 2024
Unprompted review
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