I was a bit disappointed with these boots, ordered them for my husband for Xmas we both love & wear Rieker but they were rippled down the sides of the width on the leather.. Spoke to customer service... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Unfortunately the boots I ordered were too small and I had to send them back. However I would certainly order from Rieker again. Quick delivery and no hassle returns are a bonus.
Excellent quality and fit. I am size 9 ladies, and in amongst the more traditional styles are some really modern ones. I dont buy my Shoes, sandals, or Boots anywhere else. Because if my locality (... See more
The original pair of boots were sent extremely quickly with the relevant return information which was required after ordering the wrong size, this made return and refund a very quick and easy process.... See more
Company details
Written by the company
Rieker & remonte | Online UK Store | Shoes, Boots, Sandals & Bags
Contact info
36 Compass Point, LE16 9HW, Market Harborough, United Kingdom
- rieker.co.uk
4.2
Great
579 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 52% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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I received my order two days after I…
I received my order two days after I ordered. Many Thanks for excellent service.
24 September 2026
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Enjoy your new shoes!
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Enjoy your new shoes!
Excellent process from start to finish
Excellent process from start to finish. It was easy to negotiate the website and the delivery was on time. When I had to return one item, it was accepted unequivocally and I was refunded promptly.
27 July 2026
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Enjoy your new shoes!
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Enjoy your new shoes!
Great pair of shoes
Very quick delivery and the shoes fit well and are extremely comfortable.
24 September 2026
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Enjoy your new shoes!
Shoes so comfortable for my problem…
Shoes so comfortable for my problem feet. Well priced and fast delivery.
24 September 2026
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Enjoy your new shoes!
Easy online shopping for shoes
It was easy all sizes easily able to view and description and pictures kept informed of delivery they give you locations so if unsure can go and try the shoes on
24 September 2026
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Enjoy your new shoes!
Reply from Brevitt-Rieker Ltd
Thanks so much for your review. Enjoy your new shoes!
The manager of the Barnstaple shop's…
The manager of the Barnstaple shop's customer care is outstanding! When I realised I'd bought and come home to Bristol with the wrong size shoes she made it easy for me to return them for a swap. Then she followed up at the postoffice when the replacements didn't reach me. After several messages and conversations we worked out the parcel had been taken from my doorstep and she arranged for head office to post me another pair. Sheila was warm and friendly throughout, replying quickly and taking action reliably. The best service possible- huge thank you!
19 August 2026
Unprompted review
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Thanks for shopping with us :)
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Thanks for shopping with us :)
Recommended
After a few years sterling service I needed to replace my Rieker trainers. I found exactly what I was looking for in the sale, ordered and my new, comfy trainers were speedily delivered. My go-to brand for stylish and comfortable town shoes.
25 August 2026
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Thanks for shopping with us :)
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Thanks for shopping with us :)
Reply from Brevitt-Rieker Ltd
Thank you so much for your review! Thanks for shopping with us :)
Structural failure in heel
I bought a pair of remonde shoes less than twelve months ago. These shoes have only received seasonal weekend wear and both heels have clean identical splits straight through the material - a structural failure that clearly indicates a major manufacturing defect rather than standard wear and tear. I was told by the retailer that Remonde have refused any repair/ replacement or refund. I will not buy this brand again.
26 August 2026
Unprompted review
Reply from Brevitt-Rieker Ltd
Thanks for your review we hope to see you again soon! Enjoy the new shoes!
Great shoes.
Great shoes, perfect for me to wear on a cruise. I ordered a block heel as it is perfect for me as I need comfort whilst walking around the ship. They are good quality, I am very pleased with my purchase which arrived promptly.
27 July 2026
Reply from Brevitt-Rieker Ltd
Thanks for your review we hope to see you again soon! Enjoy the new shoes!
Quick delivery and easy returns process
27 July 2026
Reply from Brevitt-Rieker Ltd
Thanks for your review we hope to see you again soon! Enjoy the new shoes!
Customer service in The Vale Evesham…
Customer service in The Vale Evesham shopping centre
I've had in the past shoes with poor finishes from Reiker.
However the customer service in this Reiker shop was 110 per cent
Having flat feet and a hammered toe is always troublesome. Not for these assistants !
BRILLIANT service. Very patient . Took a while for the correct fitting, but we got there
Big thankyou.
Trust the quality of the shoes 'finish' has improved and meets proffesional service i recieved.
31 July 2026
Unprompted review
Reply from Brevitt-Rieker Ltd
Thanks for your review we hope to see you again soon! Enjoy the new shoes!
Reply from Brevitt-Rieker Ltd
Thanks for your review we hope to see you again soon! Enjoy the new shoes!
Simplicity of delivery and returns…
Simplicity of delivery and returns process and clear communication from dpd
25 June 2026
Reply from Brevitt-Rieker Ltd
Thanks for your review we hope to see you again soon! Enjoy the new shoes!
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