Rightdose Pharmacy Reviews 

682
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

This is a wonderful pharmacy with a fine range of items that are of excellent quality and at competitive prices. In most cases my orders have received the following day. I would have no hesitation in... See more

Rated 5 out of 5 stars

Just wanted to highly commend Peter and his colleague. They were out of stock of cream I'd run out of but I was already en route to the chemist. Despite it being a busy early-closing Saturday, Peter's... See more

Company replied

Rated 5 out of 5 stars

I found that you are a quick, efficient and helpful pharmacy service. I appreciated the updates by email on the progress of my orders. I've recommended Rightdose to friends and colleagues who use simi... See more

Company replied

Rated 2 out of 5 stars

UPDATE ……Now been notified they are no longer doing the punching service for England, no notice, just informed any further scripts will be returned …who else in England has had this happen ? Repeat... See more

Company replied

Company details

  1. #81 of 115 best companies in Online Pharmacy
  2. #78 of 105 best companies in Pharmacy

Written by the company

We are a registered online UK pharmacy, with a physical store in Mount Florida, Glasgow, Scotland. Our expert in-house team of pharmacists are on hand at our pharmacy to help you choose the right medications, or you can visit our stores. We're registered with the MRHA and GPhC (9011378), so you can be sure you're getting a safe service from experienced, registered pharmacists. Rightdose. Your personalised pharmacy, delivered.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

682 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(682)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

No hassel

Ordered and received it next day great service 10/10

27 December 2024
Rightdose Pharmacy logo

Reply from Rightdose Pharmacy

Thank you for your kind review. We appreciate it!

Rated 5 out of 5 stars

Terrific experience

The practitioner who gave myself and my husband our flu vaccinations was absolutely terrific. He went out of his way to make sure we got our vaccination as he only had a few left. I would certainly recommend this pharmacy, and will use them again.

20 November 2024
Unprompted review
Rightdose Pharmacy logo

Reply from Rightdose Pharmacy

Thank you for your kind review. We appreciate it!

Rated 1 out of 5 stars

Awful experience for next day delivery didn't…

Paid for next day delivery didn't receive it. Tried 52 times to get through in phone and couldn't. E-mailed 6 times with no reply apart from automated message. Have used before and been ok but this was awful had to go to my bank for refund as paid by card.

29 September 2024
Rated 2 out of 5 stars

Not happy

Not very happy. I received a request to phone this company after I ordered. I did so within the hours they stated and no one answered. I tried twice and then rang the landline, thinking that if I didn’t comply, they may cancel my order. No one answered the landline either. A message says no available agents are there and then the line goes dead. Not very professional in my view.

19 September 2024
Unprompted review
Rated 1 out of 5 stars

very disappointed

i don’t like leaving bad reviews but i’m so disappointed and it’s been over week since any response from their customer service so i’m going to say to steer clear of Right Dose’s online store. i paid the extortionate express delivery fee of £7 for an order of 2 items, one of which i needed asap (hence me spending the extra for delivery). however, not long after ordering, i was informed by them that the item i very much needed wasn’t actually in stock so they’d have to give me a partial refund. no offer of waiving or reducing the ridiculous £7 delivery fee for the inconvenience and a week later, i’ve had zero response from their customer service and am still waiting on the refund for the missing item.
i’ve ordered from them a few times in the past and been happy with the service but this has majorly put me off and i won’t be using them again. there are cheaper pharmacies online with far better service.

5 September 2024
Unprompted review
Rated 3 out of 5 stars

Not the speediest of services

Ordered an item which wa acknowledged then nothing, no reply to emails or their phone number says no one is about and cuts off.
Update: Once i had finally managed to get a reply and the order processed it arrived very quickly.

3 September 2024
Unprompted review
Rated 5 out of 5 stars

Great value

Always delivery on time and parcel in really good condition being delivered. I'll everyone to purchase from this pharmacy.

26 June 2024
Rated 1 out of 5 stars

Next day guaranteed delivery - not delivered and no response

Arranged for next day guaranteed special delivery. No item here, no updates no response. Tried to call several times the automated message says no agents available to take calls and cuts me off. I have emailed and messaged and no response I want a refund for the postage and replacement item sent

4 June 2024
Unprompted review

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