Rightpriceoil Reviews 

72
TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 27 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the very competitive prices available and find the online ordering process extremely smooth and straightforward. People often mention that the company staff and delivery drivers are consistently very friendly, polite, and helpful during drop-offs. Some reviewers were not happy with unexpected delivery delays and frequent schedule changes that disrupted their daily plans. Customers also noted a frustrating lack of communication when orders failed to arrive on the originally confirmed date. Others experienced difficulties when trying to get timely updates about their missing fuel deliveries.

What people talk about most

Delivery service

Reviewers highlight ambiguous experiences regarding the delivery service, reflecting mixed opinions among... See more

Order

Consumers express great satisfaction with the order process, highlighting extremely fast deliveries often... See more

Staff

Clients share positive opinions on staff and drivers, noting friendly, helpful, and super efficient service.... See more

Price

Customers consistently note positive experiences with price, describing the rates as the best available and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I would strongly agree with reviews prior to mine. Unprofessional and " Avoid " are very true judgements. Apparently our oil was delivered some time between 31/12 and 5/01. This was only ascertain... See more

Rated 5 out of 5 stars

All good The driver was friendly and rang me 10 min before he arrived as I requested. Took 5 minutes to fill up the tank. Next day delivery worked out fine for me

Rated 5 out of 5 stars

I ran out of kerosene at 10.pm last night and ordered on line, and to my pleasant surprize it was delivered today 12 noon. Excellent service and a very competitive price. John Geraghty, Malahide

Rated 5 out of 5 stars

Competitive prices, have used the service several times and found the driver to be friendly. I told them I was out of oil and they got me the same day.


Company details


Contact info

3.2

Average

TrustScore 3 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.2

All reviews

(72)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Heating oil

Hello,
I have to say after ordering and reading reviews ,I was for a minute very worried but . I ordered kerosene the 12September 2024 and added the 14th for delivery and received it on time and the gentleman was very friendly!I also received the correct amount of kerosene according to the price advertised.

14 September 2024
Unprompted review
Rated 1 out of 5 stars

Uncontactable

This company appear to have no administration so if you miss a delivery or have to change anything, forget about it. We ordered oil on August 21st and asked for a phone call before delivery but they never called so we missed it. We then spent the next 2 weeks ringing, emailing and Facebook messenger and got nowhere. I ended up finding a post on Facebook that suggested calling Klass oil and they were able to arrange our Right Price Oil delivery for the next day and were very apologetic.

Luckily it had been warm as it took us 2 weeks to get our oil. I would never recommend to anyone and would actively discourage.

7 September 2024
Unprompted review
Rated 1 out of 5 stars

Stay Away

Ordered 1000 lites on 20 Aug 2024 but the delivery driver could only fill 898 liters into tank. Invoice does not come with a proper breakdown in cent per liter ( they charged 99.50 cent on my order) instead of 90 cent on the original order. Stay way clear of this company and I wish I had seen previous reviews who had similar experiences.

20 August 2024
Unprompted review
Rated 1 out of 5 stars

WARNING

WARNING: PLEASE DO NOT USE THIS COMPANY

We used RPO on several occasions, each time being a straightforward affair. This was until they overcharged us on our last order, failed to issue refund, failed in any way to communicate to a standard expected. They have ignored emails and calls. We still have not received our money back.

Read all the negative reviews and please use your money on a well-run respected business.

9 July 2023
Unprompted review
Rated 3 out of 5 stars

Be aware!

There is a reason why 2/3 of reviews are 1*. I recently purchased 500l, and they did not deliver the next day as promised, but they delivered on day 5 without apology. You cannot contact them. No phone number. No response to email back after purchase. No response to email from contact form. It was a little disconcerting, but they did deliver...

4 June 2024
Unprompted review
Rated 1 out of 5 stars

Damage done 200e

I got the delivery but because the hose had to come through the house there was damage done.
My filter tap was completely broken, the driver and my husband noted it at the time but driver denied any damage was done afterwards. My replacement has cost me 200e.
No honesty or integrity with this company.
Patricia Muller

20 April 2024
Unprompted review
Rated 5 out of 5 stars

I ordered oil yesterday and it was…

I ordered oil yesterday and it was delivered to the wrong address. Right price oil responded immediately to my email and sent me another delivery of oil and were very polite and courteous. Will definitely order from them again

10 April 2024
Unprompted review
Rated 5 out of 5 stars

Hello

Hello, I’m writing because I see a lot of bad reviews, I don’t know, I read it and got scared, but I ordered kerosene on March 22 and they delivered it on March 23! very grateful!

23 March 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE......

DO NOT USE....... EVER. I ordered oil on the 29th of February....... It's now the 8th of March !!!! No delivery, no contact, won't answer numerous emails, no phone number. Please learn from this and do NOT use them, advertise lower prices but an absolute scam !! For the sake of 20/30 euro go to someone that will actually deliver on time. Disgraceful.

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer.

Happy customer.. I was a bit anxious after reading the reviews on this company after ordering our kerosene.. but I honestly can’t say anything negative.. I only ordered it on Thursday evening and it arrived early today Friday
So they have a thumbs up from me

16 February 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I ordered in the morning and it was delivered the following morning. I did panic in between ordering and delivery after reading the reviews online but I am happy to say that I've had a good experience with rightpriceoil.ie and would use them again. I also got a reply to an email an hour after sending it.

13 February 2024
Unprompted review
Rated 1 out of 5 stars

I ordered 300 litres of kerosene oil on…

I ordered 300 litres of kerosene oil on January 17th to be delivered the following day January 18th.

I received an automatic invoice via email minutes later. I then tried to contact the company when they oil never arrived but discovered there was no contact details provided. I then began to look into the reviews which stated delays in oil delivery, unreachable via phone or email, rude drivers and many peoples tanks being under filled. I understand numerous people have contacted the Gardai as will I be.

I sent numerous emails which have been ignored. I received a call today Saturday to say the truck has broken down !! I am based in Galway and this call from an office in Wicklow ! I then looked at reviews and many people were told this numerous times. I requested that another truck be sent out asap, the girl on the phone said she would call me back with an update but never did.

I am now in a state of panic as if I request a refund this will take days but if I allow them to come I run the risk of getting an incorrect amount of oil or being messed around even further. I have never ordered oil and not received it that day or the following day. I now don’t think I can trust them that it will come on Monday nearly a week later !!

I am afraid to let the lorry men around the house alone or they will use the excuse the couldn’t gain access or have put it in the neighbours tank as they seem to have done to others !!!

I have decided to contact the Gardai as I believe there is something more going on here and this is completely illegal. I have been left without oil on the coldest week of the year, we have snow at present!

Please stay away !!!

Absolute COWBOYS

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Very poor customer service

Very poor customer service. Also gave me less than what I ordered. I wouldn’t recommend them. I am very disappointed with lack of communication. I have sent them a few emails but no reply.

7 December 2023
Unprompted review
Rated 1 out of 5 stars

Was told oil would be delivered the…

Was told oil would be delivered the next day. No reply to emails asking where they were. We were out of oil in the middle of December and freezing. Monday truck supposedly came to gate but said gate wasn't open. He didn't even ring the buzzer. Eventually arrived the Tuesday evening. Not a happy customer at all.

9 December 2023
Unprompted review
Rated 1 out of 5 stars

Made an order

Made an order, received an email that it would be delivered the next day. 5 days later and I still have not received the oil. The phone number does not connect "mailbox is full"! Do respond to emails. In the meantime I have had to order 200 ltr from another company. They delivered within hours!!!

11 December 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look