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Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Many customers are delighted with their purchases, often finding the products to be of higher quality than anticipated and matching the website's descriptions. People frequently praise the affordability of the dresses and the attention to detail in their designs, with many appreciating the unique and classic styles offered. Reviewers also highlight the ease of ordering and the efficiency of the delivery process, often noting that items arrive sooner than expected. However, some customers also noted inconsistencies with product quality, describing certain materials as thin, cheap, or plastic-like, and occasionally finding issues with stitching or sizing accuracy. A few other people also felt that the delivery process could be problematic, with some experiencing lost orders, delayed arrivals, or receiving multiple packages for a single order.

What people talk about most

Product

Users describe ambiguous interactions with product. Many reviewers praise the beautiful designs, good fit,... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the good material, craftsmanship, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise fast delivery,... See more

Order

Reviewers mention ambiguous feedback about order. Many customers express satisfaction, praising quick... See more

Price

Customers had ambiguous experiences with price. Many reviewers found the prices to be fair, affordable, and a... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was very interested to see the products RIHOAS sold, but my expectation on the quality of the pieces was, lets say low. When I received my dress I was so impressed and delighted! It was perfect an... See more

Rated 4 out of 5 stars

Delivery was faster than i expected. Clothes are really cute and They actually match the product shown on the website I'm taking one star off for the quality of the material, it's very thin.


Company details

  1. Ladies' clothes shop

About RIHOAS

Written by the company

Shop women's clothing at RIHOAS. The boutique dresses, tops, skirts, pants, sweater, blouse & accessories. Free standard shipping on orders over $69.

Contact info

3.9

Great

TrustScore 4 out of 5

5K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The outfits are absolutely stunning…

The outfits are absolutely stunning love how they look! Minis are exactly as described so maybe don’t get them if there is a length requirement (I was buying them for work, lol) but I where them sense where and love how they look and fit! Excited to try some mids to grow my business causal attire for work!

22 December 2025
Unprompted review
Rated 5 out of 5 stars

I’ve bought some super cute items…

I’ve bought some super cute items before that I’ve loved. The last couple dresses weren’t really working on me ( nothing wrong, just they didn’t look as good on me as they did on the model!) and the customer service was hands down some of the best I’ve had.

16 March 2026
Unprompted review
Rated 5 out of 5 stars

I've only had good experiences with…

I've only had good experiences with Rihoas clothing and customer service. I had to reach out to customer service - and got a response same day! They were quick to resolve my order in a pleasant manner. I'll continue to shop at Rihoas and recommend their clothing!

18 March 2026
Unprompted review
Rated 1 out of 5 stars

My package was delivered in the…

My package was delivered in the incorrect spot, and stolen. I never received my order.

18 March 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments.

We're sorry for the issues you're having. According to the shipping status of your order, the parcel has been delivered to the designated shipping address. To help you further, we have sent an email to you.

We value your feedback and appreciate your business.

Sincerely,
RIHOAS Customer Support Team

Rated 5 out of 5 stars

beautiful green dress

Ordered a beautiful green dress, it took the normal 2 weeks to arrive, always tracking the order. When it arrived is realized the size was too big and after thinking about it I decided I needed to exchange it for a smaller one. They contacted me every day to make sure the process was as smooth as it could, and even suggested an easier option. I'm extremely please not only with my dress but with the customer service. It exceeded my expectations and I'm just waiting for my dress. 100% recommend.

18 March 2026
Unprompted review
Rated 4 out of 5 stars

Good quality product

I loved the products i ordered. Only that 1 of the dress is a bit too oversized for my size even if i measured everything correctly. I was a bit disappointed for this one. However i am very happy that the other dresses fit and i feel beautiful again.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Love love love the dress

I love the dress that I ordered, it is really good quality and fit perfectly. So the sizing chart is pretty accurate. It only took about two weeks to arrive.

26 February 2026
Unprompted review
Rated 2 out of 5 stars

Wrong size

Ordered a dress after meticulously checking the measurements table. I decided to go with an S instead of an XS because of the guidance measurements provided by them. Dress arrived, turned out way too big even after tying it at the back it left a big pouch which definitely did not work.
Emailed them for a return, they replied very fast which is to appreciate but unfortunately I have to pay for the return which is about €15.. they offered a partial refund of €9 if I want to keep the dress (which i cannot wear) which again is a bit ridiculous.
Will just send the dress back but FYI read very carefully the T&C for return which was quite at the bottom of the return policy stating they do not reimburse the cost of transport for the return.

13 March 2026
Unprompted review
RIHOAS logo

Reply from RIHOAS

Dear valued customer,

Thank you for your comments, we will pay attention to these problems in the future and work harder to provide better services.

Your concern about the absence of a provided return label and the resulting high return shipping cost is duly noted. We are actively reviewing our return policies and procedures to ensure they align with the expectations of our valued customers. Additionally, we are exploring options to simplify the return process and minimize associated costs.

We appreciate your candid feedback, and it will be shared with our team to drive improvements in our product quality and return processes. Our customer service team has reached you to help further.

Thank you for bringing this matter to our attention. We appreciate your understanding and look forward to the opportunity to regain your trust.

Sincerely,
RIHOAS Customer Support Team

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