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RingBritain.com Reviews 1,530

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The service is remarkable and if I need to contact someone I always get a human and help. Once in a while I can't get a connection but then I wait a minute or two and it works. The price is amazing... See more

Rated 2 out of 5 stars

I enjoy your service, but the serious problem still arises almost every time I attempt to phonr my bankers in London in order to discuss my investment portfolio - VERY IMPORTANT you will agree. Their... See more

Company replied

Rated 5 out of 5 stars

Great service at a very affordable price. I use it only to call my elderly Mum in Scotland who has a very basic mobile and Whatsapp isn't an option. Being able to call every day with no worry on cost... See more

Rated 5 out of 5 stars

I have been using Ring Britain to keep in touch with my best friend in Liverpool since approx. August 2017. Would not know what we would have done if Ring Britain was not available. Guess we would b... See more

Company details

  1. Telecommunications service provider
  2. Internet Service Provider

About RingBritain.com

Written by the company

RingBritain.com is an international telecommunications website dedicated to British immigrants all over the world. RingBritain.com helps Brits keep in touch with everyone back home through various services, such as prepaid credit and virtual numbers. Founded in 2008, RingBritain.com has always successfully accomplished its mission: bringing people together regardless of their location.

For more info, visit:

We're here to help!

Written by the company

24/7 Customer Service

International Calling to United Kingdom

100% Quality Guarantee | Free Calling Apps

We believe international calling should be simple, reliable and affordable. Call any phone in the UK from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions.

  • No hidden fees
  • Pay only for the minutes you use. No hidden charges or other fees.
  • 1 Minute Rounding
  • You will be charged for your calls by 1 minute rounding. ⁦
  • $5⁩ Minimum Order
  • Try Voice Credit for a low minimum order and enjoy long international calls.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2k reviews

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Rated 3 out of 5 stars

poor sound quality

When I call my mother on Sunday mornings I often hear an echo of my voice on the line, although my mother does not appear to hear it because she hasn't commented.

12 January 2025
Unprompted review
RingBritain.com logo

Reply from RingBritain.com

Hi, Caroline,

Thank you for getting in touch. We're working hard to improve the stability of our service. If you ever encounter similar issues, please contact our Support Team right when they happen, so that our agents can place tests and further investigate.

Keep in touch!
Your RingBritain Team

Rated 3 out of 5 stars
RingBritain.com logo

Reply from RingBritain.com

Hi, Mark,

We understand your frustration with the connection issues. We're working hard to improve the stability of our service. If you ever encounter similar issues, please contact our Support Team right when they happen, so that our agents can place tests and further investigate.

Keep in touch!
Your RingBritain Team

Rated 3 out of 5 stars

Not always consistent reception

Not always consistent reception, that maybe a wi fi issue.
Was cut off halfway through a call Fri Australia to England for a birthday due to credit running out. Frustrating to then have to organise credit again

24 December 2024
RingBritain.com logo

Reply from RingBritain.com

Hello,

Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks:
-Make sure you benefit from a strong Internet connection.
-Make sure you have the latest app version installed on your device.
-Make sure you do not have any VoIP restrictions from your Internet provider.
-Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call.

As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app.

You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://ringbritain.com/access_numbers.

Your RingBritain team

Rated 3 out of 5 stars

not good connection

it is very useful but i find it often does not work for the land lines i am trying to call and this distresses me

15 December 2024
RingBritain.com logo

Reply from RingBritain.com

Hello,

Thank you for reaching out! Sometimes problems actually occur due to a weak telecommunication network the person has in the destination country you are trying to reach when calling landline numbers, especially during peak hours.
If you encounter more issues, please contact our Support team right when they happen, so they can place some tests and further investigate.

Keep in touch!
Your RingBritain team
 

Rated 1 out of 5 stars

Their system has changed long id code…

Their system has changed long id code short time to make call very unfriendly

11 October 2024
RingBritain.com logo

Reply from RingBritain.com

Hi Peter,

Thank you for reaching out! Please check your inbox, one of our Support agents has sent you an email related to the issue you may have encountered, if this is about your PIN number.

Keep in touch!
RingBritain.com

Rated 4 out of 5 stars

Hit and miss

When I used this service in the US to have a UK number, it was great. I just moved to the UK and needed a US number. Unfortunately, I haven't had luck getting it up and running. I can't seem to find a US unlimited plan like I had for the UK, the UK plan auto renewed so I have a service I can't use, and after purchasing minutes and a US number, nobody has been successful in teaching me in the UK. I've reached out to customer service, but they haven't been very helpful, merely stating what's already on the website.
Edit: though I wasn't able to use the service while living in the UK, customer service was willing to cancel the charges I made trying to get it set up.
Be aware, virtual numbers can only be forwarded to UK landlines, not mobile phones.

1 September 2024

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