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Company details

  1. Jewellery Designer

Written by the company

Ring Premier is a luxury diamond jewelry concierge service based in New York specializing in the creation of hyper-curated, high-end pieces and engagement rings.


Contact info

4.0

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Amazing price for stunning diamonds

Amazing price for stunning diamonds. I looked at lab created stones for price and an ethical way to purchase diamonds; Ring Premier nailed both. 2ct ttw studs for a fancy event and they are exquisite. Stacy in the office was super helpful when I had questions about the timeline as the event was coming up and she helped answer my questions and ensured the earrings arrived in time. Will definitely order again!!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

A hesitant buyer to a repeat customer!

I found this company through an Instagram Ad. I placed an order in November for a necklace, but I didn't receive it until February. There were a few mishaps with communication, but, their team always responded to me and went above and beyond to fix the issue and apologized. I was so impressed with how they handled the situation that I ended up purchasing a set of diamond studs to match the necklace. This is a brand that I would support over and over again. Their shipping is the fastest I've seen, they always communicate when you reach out to them, and the product and packaging are top of the line. I also love that the company is female-founded. Before I placed my order with them, I saw mixed reviews online, which made me hesitate to purchase from a company that I had no experience with. However, a couple of months and purchases later, I am very happy that I decided to order from them and will be a repeat customer. A special thank you to Vicky for her help!

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Ethical company

This company has some communication problems in the early order days so I cancelled. They contacted me following the not so great review and took care of everything in a very professional manner and all wound up happy. They are ethical and can be trusted.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service highly recommend

It took a week for my 2 carat earrings to arrive and took a little over 2 weeks for my 3 carat but they arrived as promised before Christmas! The stones were beautiful in both pairs but I didn’t see a significant size difference so I contacted them. They assured me they were larger but also deeper to achieve the ideal cut. They wanted me happy and was going to send a prepaid return label and answered every question imaginable! I opted to keep the 3 carat and now I’m saving for jackets! Their customer service is a 6 plus star!

9 December 2025
Unprompted review
Rated 1 out of 5 stars

Placed an order

Placed an order, however, Ring Premier website says theres a problem with the payment method. I did this twice and my card got charged twice without actually being able to place the order. This company appears to be a scam/phishing site to collect data including CC information.

7 December 2025
Unprompted review
Rated 1 out of 5 stars

Beware its a scam website

Beware its a scam website. My order got canceled for no reason. Just got an email that said canceled. Then I check my credit card and they charged my account the same day they canceled my order. Reviews must be fake too.

They've responded with an automatic email. I have the copy of the email order confirmation and the canceled order email but I cant upload a screen shot of them to here. I also emailed them and they responded yet they say they have no record of me contacting them. As of 12/7, they have not issued a refund but I disputed the charge with my credit card company and they are investigating it.

29 November 2025
Unprompted review
Ring Premier logo

Reply from Ring Premier

Hi Scott,
We have no records indicating that you have ever placed an order with Ring Premier. We automatically issue refunds for any orders that are cancelled, and we have not received any communication from you regarding an order issue.
If someone under a different name is experiencing a problem, they can reach our team directly at concierge@ringpremier.com or by calling +1 (917) 719-5088. We’re always happy to help resolve any genuine concerns.
Thank you.

Rated 5 out of 5 stars

I’m so impressed with the bracelet

I’m so impressed with the bracelet! It’s even better than I expected and will be perfect for my daughter’s special birthday next month. The delivery was so fast, I wasn’t expecting it to arrive so quickly. Thank you for such an amazing experience!

26 May 2024
Rated 5 out of 5 stars

I ordered a stunning 3.88ct…

I ordered a stunning 3.88ct princess-cut diamond E VS1 from their website, and I’m still amazed—it arrived in just 3 days! The whole process was so easy, and the diamond is absolutely breathtaking. I’m beyond thrilled with my purchase. Highly, highly recommend!

27 May 2024
Rated 5 out of 5 stars

Great ring designs, ordered the delancey ring for my wife.

I just ordered the delancey ring from Ring Premier for my wife, and I’m super excited for it to arrive! The design looked stunning online, and I can’t wait to see it in person, I' really hoping my wife will love it, lol.

The ordering process was really easy, and I was impressed with the customer service, special thanks to Manat for making it seamless. I’ll update my review once it arrives, but so far, I’m feeling confident it’s going to be amazing!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Great Experience! Custom 3 Stone Ring

I worked with Ring Premier for my fiancé’s engagement ring and we are both super happy with how things turned out!

From the initial virtual consultation to receiving the ring, it took about 5 weeks in total. They were very patient with answering all of my questions and setting the right expectations. Once I made up my mind and finalized all the details the actual production time was just a little over 2 weeks. I picked a three stone radiant cut lab diamond ring. Their price was better than a few other online retailers and the quality is just outstanding!

Big shoutout to Vicky who was very patient with me!

Excited to start browsing for our wedding bands with RP- thank you!

19 September 2024
Unprompted review
Rated 5 out of 5 stars

I had the absolute pleasure of working…

I had the absolute pleasure of working with Jessica from Ring Premier to create my dream engagement ring, and I couldn’t be happier with the result. From the very beginning, Jessica took the time to listen to my ideas, understand my style preferences, and thoughtfully incorporate every detail I had envisioned into the design. The attention to detail and craftsmanship are simply outstanding.

The quality of the ring is impeccable. My 3.5 carat round diamond is perfectly cut, and the brilliance of the stone is nothing short of breathtaking.

What impressed me most was their ability to combine beauty with practicality. The ring feels sturdy and secure, yet delicate and elegant on my finger. It’s a timeless design that I know I’ll love for years to come.

I highly recommend Ring Premier to anyone looking for a custom engagement ring.

31 July 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful Ring Upgrade and Pendant Redesign

I was looking for a ring upgrade for my wife for our 25th Anniversary and my friend referred me to Ring Premier

We had a virtual consultation with Manat and she helped us design a very elegant 3ct emerald cut diamond ring with side stones like my wife wanted. She also helped us redesign her old round diamond ring into a pendant.

The service was quick and everything was as promised.
The piece turned out beautifully and the quality was top notch- far better than what we had imagined.

My wife is extremely happy with all the compliments she’s been getting for her ring and my daughter’s will soon be shopping with Manat for their jewelry.

Thanks to the entire team

23 September 2024
Unprompted review

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