Ringtons Ltd Reviews 21,861

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and delicious taste, particularly the teas and biscuits. Many people appreciate the efficient ordering process and the prompt, reliable delivery service, often noting that items arrive quickly and in perfect condition. Consumers frequently mention the superior quality of the products compared to other brands, and many express their intention to reorder. However, some customers also noted issues with the staff, with a few reporting negative interactions or dissatisfaction with the behavior of delivery personnel. There were also occasional concerns regarding the contents of certain orders, such as a "hamper" that was merely a cardboard box with basic items, and a product that did not meet expectations for its intended use.

What people talk about most

Product

People report positive experiences with product. Many customers consistently praise the quality of Ringtons'... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the promptness and... See more

Quality

Clients share positive opinions on quality, frequently praising the excellent quality of items like tea,... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and convenient,... See more

Staff

Customers consistently note ambiguous experiences with staff. Many reviewers praise staff members as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A very last minute order placed for items that were used as wedding favours and gifts for our wedding tombola (a celebration of all things North Yorkshire / County Durham). Everything turned up in per... See more

Company replied

Rated 5 out of 5 stars

We have just received our first doorstep delivery and say we are impressed is an understatement. All the products we purchased were so appealing, we can’t wait to try them. Mick was brilliant, he went... See more

Company replied

Rated 5 out of 5 stars

I joined Ringtone delivery service a month ago. I already knew about their long history and products, from a neighbour, so decided to give it a go. The delivery personnel are friendly, helpfu... See more

Company replied

Rated 5 out of 5 stars

Ordered some Christmas goodies and a hamper as a gift for a relative. Goodies delicious as ever. The hamper is fabulous, the box itself really elevates the gift. Far superior to other big brand ham... See more

Company replied


Company details

  1. #7 of 35 best companies in Tea Shop
  2. #6 of 43 best companies in Sweet shop
  3. #16 of 54 best companies in Coffee store
  4. #105 of 373 best companies in Gift shop

Written by the company

At Ringtons we sell the freshest tea and coffee as well as biscuits, sweets, cakes, gifts and homeware.


Contact info

4.8

Excellent

TrustScore 5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful products

Have sent 2 gifts of your products and the recipient's have been so pleased with your products especially the ginger biscuits!

9 January 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

We are over the moon to hear you're happy with your purchases Mrs Walsh 😊

Rated 5 out of 5 stars

An amazing company I have ordered 4…

An amazing company I have ordered 4 boxes at Christmas for present ! Everyone who got one was thrilled with them and said how beautiful everything was ! I recently bought another box for a friends birthday and she loved it ! I will be ordering more in the future that’s for sure

23 January 2025
Unprompted review
Ringtons Ltd logo

Reply from Ringtons Ltd

We could not have asked for a better review Denise - thank you so much for your kindness 😊

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process, quickly delivered and top quality products. Made a lovely Birthday gift.

17 January 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much for your fab review Mr Baldwin 😊

Rated 5 out of 5 stars

Easy to order

Easy to order online, quick delivery with items packed well - thank you

17 January 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much Dee for taking the time to leave us such a great review 😊

Rated 5 out of 5 stars

Great products

Great products and availability
Always great quality and new products regularly.
Delivery and packaging are always great and quick.

9 January 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much for your fab review Miss Ramos😊

Rated 5 out of 5 stars

Excellent flavour decaffeinated tea.

I was searching for decaffeinated tea bags that were actually worth drinking. I’d tried several different types from the supermarket and they were all akin to grey dish water. I then came across Ringtons and made an order for postal delivery (which was very quick) and hallelujah, the tea is delicious it looks and tastes of proper tea. Will continue to reorder and am now going to try the decaffeinated coffee.

9 January 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

Music to our ears Cath - thank you so much for leaving us a great review 😊

Rated 5 out of 5 stars

Price and delivery are very good

Price and delivery are very good. This was my second order because I was so pleased with the quality of the tea.

16 January 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much for your fantastic review Roger! Reading this has absolutely made our day 😊

Rated 5 out of 5 stars

Lovely Tiffin

I always have a good experience with Ringtons because I get it brought to my door by Dean. Very nice person but the reason I placed an order is because he doesn’t carry Tiffin and my great grand daughter just loves Tiffin so thought I would order some mainly for her. She is 8 and her name is Zara.

15 January 2025
Unprompted review
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much for the lovely review Catherine - our Tiffin does always sell out on the vans very quickly😢

Rated 5 out of 5 stars

So easy to order products and prompt…

So easy to order products and prompt delivery.
Every thing I ordered was delicious especially the shortbread and I'm in love with the sugar free oat biscuits.

12 December 2024
Unprompted review
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much for your fab review Jayne😊

Rated 5 out of 5 stars

The best

Reliable, dependable great products and service.

15 January 2025
Ringtons Ltd logo

Reply from Ringtons Ltd

Thank you so much George for taking the time to leave us such a great review 😊

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look