I am impressed with Rise & Fall. A while ago I purchased a full set of bed linen which is lovely, weighty and the linen is top quality. However I did have an issue with one of the products, which was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Luxury products without the luxury price tags. Direct from the world's best manufacturers.
Contact info
2-4 Exmoor Street, W10 6BD, London, United Kingdom
- info@riseandfall.co
- riseandfall.co
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just love it all
I love the soft and smooth bedding it's so soft going to bed I can't wait everynight
Really high quality organic bedding at…
Really high quality organic bedding at a good price. Beautiful packaging and prompt delivery. Would recommend.
Such quality bedding
The Crisp and Cool cotton sheets are the best I've ever slept on. They feel great on your skin with a natural crisp cotton finish. I am always happy to recommend!!
The quality or the bed linen is superb
The quality or the bed linen is superb. I had an issue with the colour of my original order but the customer service was so helpful and responsive
I would recommend them to anyone
Superior quality clothing
Superior quality clothing at less of a cost than high end brands. Always quick delivery and beautifully packaged as well
Great bedlinen
Great bedlinen . Beautiful fabric and styles . First rate service . Have bought from them multiple times as have my family
The best bedding I've ever had!
The best bedding I've ever had!
Started with a bottom sheet 3 years ago, now have all bed linen from Rise & Fall, and a wonderful wool duvet (temperature perfect all year round).
Rise & Fall makes sleeping (and laying in bed with a good book) feel luxurious and special :)
Affordable luxury
We’ve recently replaced all of our bedding and bathroom towels with rise and fall fantastic luxury quality at an affordable price - fast delivery and opening the box is a small treat with your items beautifully presented wrapped in tissue paper, ribbon or a small bag
I had a great experience with Rise &…
I had a great experience with Rise & Fall. My order was unfortunately lost, but Marjorie was excellent. She took full control of the situation and resolved it quickly and efficiently.
The quality of the bedding is superb, its only been a few days but I've had the best nights sleep in ages.
I wouldn't hesitate to recommend Rise & Fall, and I will definitely be a return custmer
Awesome company
Awesome company - the best bedding for starters. Love their cashmere and clothes too. Don’t hesitate- it’s all fab
Fantastic products that are great value…
Fantastic products that are great value for money. The website and ordering process work really well and customer service is very prompt and efficient to deal with any queries. My only issue is that they are at times more popular than their manufacturing can keep up with and some options are out of stock. I would strongly recommend them. Thank you folks!
High and rise what an amazing brand
As a first time buyer this business has been nothing but very helpful they are so lovely to talk to I spoke to Majorie she was able to help with my order and had many solutions to my needs their customer service is nothing I’ve come across so amazing and they have beautiful pieces will definitely be buying from them again and I recommend them highly 😍
I hate ordering online …
I hate ordering online without dealing with a human being at least beforehand to make sure what i want is what i order/ get !
I had specific/ unusual size requirements.
I emailed R&F support
Had prompt response from Andreah who made size recommendations and when I’d made my selection prepared an order / invoice and sent me a link where all i had to do was click to pay and that was it.
A few days later everything arrived and fitted perfectly.
And exemplary service and lovely product.
Very happy to recommend
Fabulous bedding range reorder
Fabulous bedding range reorder. These items wash well although it does need a little ironing. The extra deep fitted sheets are marvellous and really do stay put on our mattress. Delivery was a bit long because of the easter break but worth the wait. My email to customer service was unexpectedly answered on Easter Monday to offer help with the overdue delivery but it did turn up the very next day. Great items, well priced, excellent support.
Superb customer service
A missing item was replaced by express courier despite the problem appearing just before the bank holiday. Marjorie could not have been more helpful or efficient.
Very good high quality product
Very good high quality product, delivered in a timely efficient manner. Won’t use any other fitted sheet now, tight due to the strong elastic and rubberised ‘grippy’ edging material.
Superb hotel quality bedding at an…
Superb hotel quality bedding at an incredibly reasonable price. I have ordered numerous times, always superb customer experience, speedy delivery and amazing products! Thank you
Incredible service from the team to…
Incredible service from the team to complete my bedding bundle when I’d made a mistake in my order. I adore my new linen bedding - so soft and luxurious.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








